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Hotel Plaza Playa

503 reviews
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Traveler (180)
Room & Suite (113)
Dining (27)
Overview
  • Excellent46%
  • Very good42%
  • Average10%
  • Poor1%
  • Terrible1%
Travelers talk about
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Family Rooms
Concierge
3.0 Star Hotel
All hotel details
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (503)Write a Review
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All reviewsbig supermarketwithin walking distanceincluded breakfastado stationlaundry servicemin walkingreception staff were friendlyprivate parkingthe mega grocery storeexcellent hotelel fogonmini fridgerental carnoisy at nighthot waterair conditionerrooms are clean
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1 - 5 of 116 reviews
Reviewed 1 week ago via mobile

I was contemplating writing this review because the staff at The hotel are very nice but I think it’s important future travelers know what they are getting themselves into. My husband and I are on our honeymoon and when we first checked into the hotel...More

Thank Ashley E
Response from HotelPlazaPlaya01, Gerente at Hotel Plaza PlayaResponded 3 days ago

Goodnight As I told you that day, I apologize to you for the inconveniences, which unfortunately happened. The only thing I can tell you is that we have made the relevant changes to avoid these problems. I appreciate your comments because they help us improve...More

Reviewed 2 weeks ago

clean big rooms. big king size bed, white sheets. big bathroom. good central location. no breakfasts. but you can walk a block for variety of restaurants. staff is very pleasant. the hotel has few parking spots. it is next to a big supermarket.

Thank Diderot_Effect
Response from HotelPlazaPlaya01, Gerente at Hotel Plaza PlayaResponded 3 days ago

Thank you very much for your comments. Best Regards Fabiola

Reviewed 2 weeks ago via mobile

I stayed in this hotel for 5 nights with my adult son. The room was pleasant enough for a 3* hotel. The WiFi in the room was terrible with the connection dropping off every few minutes. We couldn’t even get any WiFi connection for iPads...More

Thank KazzaCoops
Reviewed November 28, 2017 via mobile

Me and my boyfriend stayed at this hotel in May 2017. The staff is super nice. The hotel is even better than the pictures. It is superclean, super comfy. I probably have never stayed at a better hotel! Amazing!!!

1  Thank Foulio
Reviewed October 11, 2017

We stayed here 2 nights. Quick 5-10 min walk from 5th avenue. My Family and I arrived for one night this year 2017. Didn't have an issue. Its clean. Neat. Decent. Nice Beds. They have BodySoap, Shampoo, Body Lotion, Hand Soap dispensers in restroom and...More

Thank Cygnusmando85
Response from HotelPlazaPlaya01, Gerente at Hotel Plaza PlayaResponded October 12, 2017

Thank you for your comments, and for stay with us!..We hope to see you soon¡ Best Regards Fabiola Denegri

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Internet
Free Parking
Hotel Amenities
Free Parking
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$50 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$50 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (180)
Room & Suite (113)
Dining (27)
Hotel & Grounds (144)
Bathroom (11)
Family and Play Areas (4)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Mark3765
July 26, 2017|
Answer
Response from HotelPlazaPlaya01 | Property representative |
Hello, We do have King Size Bed but just 1 bed....In that case you can book a standard room and just send a comment were you let us know you con with a child. Otherwise it has to be a doble bed and a single bed. Best... More
0
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ithacan
January 9, 2017|
Answer
Response from triniorl | Reviewed this property |
The noise is really bad !The hotel itself is excellent and great staff,there are a lot of other hotels close by in quiet area.
0
Votes
Room Tips
"Neat, Clean, Decent, Well Upkeep."
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"We found all rooms are quiet"
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"Great hotel for those who love to venture out !!"
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"Rooms on the back side of the hotel (less noisy)"
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