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Royal Hideaway Playacar

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Traveler (4717)
Pool & Beach (1247)
Dining (713)
Overview
  • Excellent75%
  • Very good17%
  • Average5%
  • Poor2%
  • Terrible1%
Travelers talk about
“las ventanas”(442 reviews)
“the grill”(660 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Royal Hideaway Playacar
Special Offer: Up to 50% - Caribean
Hotel deals
Offers from Royal Hideaway Playacar
Special Offer: Up to 50% - Caribean
Hotel deals
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Reviews (5,184)
Filter reviews
4,440 results
Traveler rating
3,220
788
259
113
60
Traveler type
Time of year
LanguageEnglish
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3,220
788
259
113
60
Show reviews that mention
All reviewslas ventanasthe grilldinner reservationsallegria barvilla conciergespices restaurantclub royaledeck restaurantinfinity poolwalk in closetdinner theaterchef's tableother resortsour honeymoonall inclusive resortmake reservationspool service
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1 - 5 of 4,440 reviews
Reviewed yesterday

This was my third time at this resort and it was wonderful as always. The infinity pool and proximity to the ocean is perfect. Service is above and beyond. Fernando made being in one of the cabanas very easy and was very attentive to us....More

Review collected in partnership with Barcelo Hotels & Resorts
1  Thank carnevalekim
Response from Community M, Gerente at Royal Hideaway PlayacarResponded today

Dear Mrs. Kim, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of...More

Hotel's Favorite
Reviewed 21 May 2018

I have stayed at many hotels over the numerous years of travelling, but None can surpass the service we received at he Royal Hideaway in Playacar, Mexico. Starting with our Bellmen, Juan, and Carlos, to the Mater Deis Marco and Christian, to the waiters, the...More

1  Thank LouiseLag_12
Response from Community M, Gerente at Royal Hideaway PlayacarResponded 21 May 2018

Dear Mrs. Luise, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your...More

Reviewed yesterday

As many of you can read, this is one SPECTACULAR RESORT! This was my 49th visit and still become AMAZED at the level of service, exquisite food, room amenities, and most notably the level of effort the staff continues to go above & beyond to...More

1  Thank Playa_Girl_Maya
Response from Community M, Gerente at Royal Hideaway PlayacarResponded today

Dear Playa Girl Maya, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction...More

Reviewed yesterday via mobile

Very nice stay. The food was great. The service, bars, beach and pool were excellent. We scheduled a room service breakfast one evening at 9:30 pm for 6:00 am the next morning. After being late 15 minutes late I called and was told it was...More

Thank jim552
Response from Community M, Gerente at Royal Hideaway PlayacarResponded today

Dear Mr. Jim, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of...More

Reviewed yesterday

This was my second time visiting this Resort with a geoup of 10 friends celebrating our friends birthday. It just gets better every year. We are all looking forward to our next trip to Royal Hideaway Playacar next year. Birthday girl is returning in 4...More

1  Thank Stefanie R
Response from Community M, Gerente at Royal Hideaway PlayacarResponded today

Dear Mrs. Stefanie, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$266 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Playa del Carmen
#13 Green Hotel in Playa del Carmen
#18 Top resorts Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#27 On the Beach Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$266 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Playa del Carmen
#13 Green Hotel in Playa del Carmen
#18 Top resorts Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#27 On the Beach Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (4717)
Pool & Beach (1247)
Dining (713)
Room & Suite (654)
Amenities (35)
Family and Play Areas (21)
Business Center & Event Rooms (10)
Questions & Answers
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Posting guidelines
Room Tips
"every room; villa is phenomenal location"
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"Excellent Service"
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"Be sure to ask what floor you're on...no elevators"
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"Bar Alegria (under the lobby) will sometimes have live music until midnight"
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