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HM Playa del Carmen

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Traveler (588)
Room & Suite (115)
Pool & Beach (102)
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Overview
  • Excellent68%
  • Very good24%
  • Average5%
  • Poor1%
  • Terrible2%
Travelers talk about
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (728)
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316 results
Traveler rating
227
62
13
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8
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LanguageEnglish
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227
62
13
6
8
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All reviewsbreakfast staffpool and bar areabreakfast was amazingkool beach clubno elevatorincluded breakfastgreat poolhotel is perfecti highly recommend this hotelthoroughly enjoyed our staymexican dishesspecial thanksloved this hotelrestaurants and barsminute walk to the beachsmall hotelevery morning
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1 - 5 of 316 reviews
Reviewed yesterday

A cozy hotel , with a nice pool with Bar Service. Rooms are spacious and clean. Located one block away from Quinta Avenida, and close enough to the Beach. Breakfast is included with a variate of items to choose from, the service is excellent, all...More

Thank Martha O
Reviewed 5 days ago via mobile

Spent more than a week at HM playa with fiancée. Rooms are modern, clean and spacious. Pool area is fancy with great pool, bar, swings in water,... Food was delicious and fairly priced. Big thanks to Gabriel for outstanding service!! Few things to improve: doors...More

Thank Kirill S
Reviewed 6 days ago via mobile

After spending two relaxing weeks at this beutiful hotel we will be leaving with happy memories the stall at the hotel were both warm and very accommodating, everything we needed was addressed imedeately to our satisfaction nothing was a problem and the hotel was blissfully...More

Thank Bigboy_13
Reviewed 1 week ago via mobile

Well, we went into this stunning hotel in hopes we could pay to park in their lot overnight with our camper van. When we asked they were incredibly friendly and understood why we were looking for a secure place to park. The receptionist asked the...More

Thank Bernine d
Reviewed 1 week ago via mobile

We stayed at this Hotel April 20th-May 4th. We normally book our holidays independently but the offer we got via Thomas Cook was fab so we gave it a shot. Arrived after a decent flight to a lovely boutique hotel. The pool is like a...More

Thank Karen_2819
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
US$82 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (588)
Room & Suite (115)
Pool & Beach (102)
Dining (55)
Amenities (6)
Family and Play Areas (4)
Business Center & Event Rooms (1)
Questions & Answers
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Mand H
7 February 2018|
AnswerShow all 3 answers
Response from Kelly-Ann L | Reviewed this property |
There are some lovely restaurants it’s in the heart of playa del carmen you won’t struggle finding somewhere for some food - highly recommend El Fargo’s ask the reception for directions you won’t miss it it’s proper... More
1
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Room Tips
"No elevator and third floor a bit of a hike with luggage. We were on East side for the morning sun."
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"Pick a room with a balcony expressionally one with swing in"
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"Get a room with a balcony if you can, Nothing drys in the room. A balcony would be nice even just to hang..."
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"Balcony room recommended"
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