El Acuario Hotel
288 reviews
#68 of 283 Hotels in Playa del Carmen
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Av. 25 Norte entre 2 y 4 Norte Col. Centro, Playa del Carmen 77710 Mexico
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About
#68 of 283 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
El Acuario Hotel is a charming Caribbean hotel with only 12 rooms and one Suite. Located downtown Playa del Carmen, just a few minutes walk from the beach and the pedestrian shopping avenue. Beautiful, calm, relaxing, we offer an ideal environment for your family vacation or business trip! All our rooms are equipped with air conditioning, ceiling fan, cable TV, kitchenette (sink, fridge, electric grill, microwave oven, kitchenware and dishes), table and chairs, private bathroom with shower, and a spacious terrace with hammock and view to the tropical garden and swimming-pool. The Suite is available for mid- to long-term rentals (minimum one month), and has one bedroom, 1.5 Bathrooms, living room with sofa bed, dining room, fully equipped kitchen and large terrace with view to the pool. Common areas: large tropical garden, swimming-pool, barbecue and palapa area. Services: free coffee, wireless Internet, 24-hours front desk, laundry, concierge, massages, bicycle and car rentals. We look forward to receiving you!!!
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Property amenities
Free High Speed Internet (WiFi)
Pool
Sauna
Vending machine
Bicycle rental
Car hire
Massage
BBQ facilities
Wifi
Outdoor pool
Solarium
Baggage storage
Concierge
Currency exchange
Sun terrace
24-hour front desk
Laundry service
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Room features
Air conditioning
Fireplace
Private balcony
Safe
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, French, Spanish
Location
Full view
97Great for walkers
Grade: 97 out of 100
268Restaurantswithin 0.5 km
52Attractionswithin 0.5 km
Contact
Av. 25 Norte entre 2 y 4 Norte Col. Centro, Playa del Carmen 77710 Mexico
Name/address in local language
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288Reviews19Q+A32Room tips
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We booked this hotel because many people have given it good reviews and to be fair the facilities are more or less as described. Our problem was that the hotel has changed hands (October 2019) and we booked via Expedia in March 2019 with the previous owner. The hotel would not accept the previous owner's written confirmation of the booking and of our 50% deposit payment by credit card and wanted to charge us the full amount. This was very very stressful. Eventually I managed to convince them that we had paid a deposit by showing them a screenshot of my credit card statement but since internet at this property is sporadic this took a while to achieve. If you are booking this hotel do not give them a deposit by credit card online! Or better still find an alternative that is safer and more organised. The turtles have gone as well by the way!…
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Date of stay: February 2020
Value
Location
Service
Room Tip: seriously, choose another hotel.
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1 Helpful vote
Helpful
Smaller hotel with around 14 rooms around a patio with swimming pool. Very friendly staff. Rooms are fine, a bit old although there is new management recently that has planned renovations. One can cook in the room, which we haven’t done as the apparel is a bit old and dining out is more fun and not expensive here. Location is perfect - close to a host of restaurants, but just outside the noisy tourist area. We will probably return here for a longer time.
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Nice little hotel, very clean , beds are comfy,it's few block from the beach, you can walk to the ferry and the 5th ave. I recommend, we only went to sleep because most of the time we were exploring ..
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Date of stay: June 2019Trip type: Traveled with friends
Helpful
alligatorman75 wrote a review Mar 2019
Northamptonshire, United Kingdom245 contributions91 helpful votes
This is round the corner from everything you need in playa del carmen, close to 5th Avenue, close to the bus station, the collectives and the ferry. In the room we had a big bed, a fridge, microwave etc, a tv and an en suite bathroom. The WiFi is ok but maybe if you were downloading it might struggle. The cleaners come every day and it’s comfortable with everything you need. There’s an outdoor pool which we didn’t use. It’s a nice place, a bit basic but fine for us. For the price we will definitely come back here.
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Date of stay: March 2019Trip type: Traveled as a couple
Value
Cleanliness
Service
Helpful
The hotel was lovely, very family/children friendly. All guests could get to know each other at the pool area, what was great-it was like big family:) we really enjoyed staying there. The garden and pool area were beautiful. Room was simple but good. Location very good. We would come back there.
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Date of stay: November 2018Trip type: Traveled with family
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PRICE RANGE
US$46 - US$131 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
13
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Claim Your Listing Frequently Asked Questions about El Acuario Hotel
Which popular attractions are close to El Acuario Hotel?
Nearby attractions include 3D Museum of Wonders (0.4 km), Sol Jaguar (0.4 km), and Parque Los Fundadores (0.3 km).
What are some of the property amenities at El Acuario Hotel?
Some of the more popular amenities offered include free wifi, a pool, and laundry service.
Which room amenities are available at El Acuario Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at El Acuario Hotel?
Guests can enjoy barbeque facilities during their stay.
What are some restaurants close to El Acuario Hotel?
Conveniently located restaurants include Osteria De Roma, Mexican Experience Playa Del Carmen, and La Cazota Grill Restaurant.
Are there opportunities to exercise at El Acuario Hotel?
Yes, guests have access to a pool and a sauna during their stay.
Is El Acuario Hotel located near the city center?
Yes, it is 0.9 km away from the centre of Playa del Carmen.
Which languages are spoken by the staff at El Acuario Hotel?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to El Acuario Hotel?
Many travellers enjoy visiting Zona Arqueologica Playa del Carmen (0.8 km).