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Hacienda Tres Rios

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Traveler (4238)
Pool & Beach (934)
Room & Suite (703)
Overview
  • Excellent61%
  • Very good23%
  • Average8%
  • Poor4%
  • Terrible4%
Travelers talk about
“segway tour”(207 reviews)
“nature park”(145 reviews)
“the grill”(346 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,949)
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4,556 results
Traveler rating
2,703
1,095
382
187
189
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LanguageEnglish
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2,703
1,095
382
187
189
Show reviews that mention
All reviewssegway tournature parkthe grillsense adventurethree riverssports barthe mexican restaurantchef's tablelobster dinnerfamily pooltime sharebeach bedsadult poolkids clubcasino nightsales presentationbeautiful resort
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1 - 5 of 4,556 reviews
A TripAdvisor Member
1
Reviewed yesterday

It was truly wonderful experience staying at Hacienda tres Rios. The service was exceptional not to mention the 6 different restaurants u can choose from .There are different activites everyday so there is no need to leave the resort. I would definitely recommended this hotel...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Reviewed 2 days ago

As soon as we are checking in, there's a costumer on the front desk that's complaining about somebody went to his room and stole his money from his wallet and beside that service is not that good I ask for some towels and did not...More

Review collected in partnership with RCI
Thank tmorando
Reviewed 2 days ago

I had a great time when I was in México at the Hacienda Tres Ríos! All my needs were taken care of from Raphael (Pool Concierge) for my spa to Antonio Vitorin, Diego Hernandez, and Alejandra with Entertainment and Acrivities. One of the interactions that...More

Review collected in partnership with this hotel
1  Thank petercw197
Reviewed 2 days ago

An adventurous & educational ecotourists-type vacation. A treat for the nature lover. Most activists require a good amount of fitness & mobility - bicycling tour, kayaking etc. The first things that hit me as I entered the facilities for “check-in” was the VERY strong smell...More

Review collected in partnership with this hotel
Thank Jaxfoster4
Reviewed 3 days ago via mobile

Our vacation at Hacienda tres Rios was amazing. The service was fanominal and they treat you like family. When you visit the Mexican restaurant Alebrijes ask for Gonzalo he is an amazing waiter he knows his Mexican dishes. Another waiter that was just great was...More

Thank Jose L
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Beachfront
Free Internet
Fitness Center with Gym / Workout Room
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Hot Tub
Spa
Adult pool
Outdoor pool
Details
Price range
US$250 - US$594 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Playa del Carmen
#35 Top resorts Hotel in Playa del Carmen
#48 Romantic Hotel in Playa del Carmen
#48 Spa Hotel in Playa del Carmen
#48 Luxury Hotel in Playa del Carmen
#51 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$250 - US$594 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Playa del Carmen
#35 Top resorts Hotel in Playa del Carmen
#48 Romantic Hotel in Playa del Carmen
#48 Spa Hotel in Playa del Carmen
#48 Luxury Hotel in Playa del Carmen
#51 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (4238)
Pool & Beach (934)
Room & Suite (703)
Dining (317)
Family and Play Areas (83)
Business Center & Event Rooms (7)
Amenities (6)
Questions & Answers
Ask a question
cindyv02
7 August 2018|
Answer
Response from jimincancun | Property representative |
You need to contact the RCI representative from the resort. This Tripadvisor page does not permit me to post that contact information but you can ask for it on the resort facebook page.
0
Votes
Amanda S
30 July 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
Yes, there are gluten-free options and if you don't see exactly what you want, ask one of our staff and they will be glad to help.
0
Votes
Mike-OU812
3 July 2018|
AnswerShow all 3 answers
Response from PATRICIA H | Reviewed this property |
Sea weed filled.
1
Vote
Room Tips
"Serene, quiet and in tune with nature."
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"Top floor view has partial ocean. Any room has views of the circular river and pool area."
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"The south end have views of the beaches"
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"Rooms are large and you have lots of room to move around with a family. Bathrooms are amazing!!"
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