We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/09/2017 04/09/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
    Hotel website
    Save
    Best prices for your stay
    03/09/2017 04/09/2017
    Lock in the lowest price from our partners
    US$460
    View Deal
    Traveler (1150)
    Room & Suite (307)
    Pool & Beach (260)
    Excellence Playa Mujeres
    11,834 reviews
    #2 of 7 hotels in Playa Mujeres
     
    Puerto Isla Mujeres Resort & Yacht Club
    21 reviews
    #26 of 37 hotels in Isla Mujeres
     
    Casa de los Suenos
    498 reviews
    #6 of 37 hotels in Isla Mujeres
     
    Marina Isla Mujeres
    15 reviews
    #23 of 37 hotels in Isla Mujeres
     
    Overview
    • Excellent73%
    • Very good19%
    • Average5%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “resort credit” (59 reviews)
    “chef's dinner” (44 reviews)
    “jose luis” (35 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair Access
    Business Center
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Isla Mujeres Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel_hsx","moduleList":["handlers"],"template":"ibex_photo_carousel_hsx__widget","divClasses":"prw_rup prw_ibex_photo_carousel_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"}},"scriptFlags":null}
    Excellence Playa Mujeres
    11,834 reviews
    #2 of 7 hotels in Playa Mujeres
     
    Puerto Isla Mujeres Resort & Yacht Club
    21 reviews
    #26 of 37 hotels in Isla Mujeres
     
    Casa de los Suenos
    498 reviews
    #6 of 37 hotels in Isla Mujeres
     
    Marina Isla Mujeres
    15 reviews
    #23 of 37 hotels in Isla Mujeres
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$460.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Isla Mujeres hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "0c16b7f1c22741f486bde8023b2c1578", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":807936,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109242296],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":460,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"0c16b7f1c22741f486bde8023b2c1578","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":460,"lowestMetaPrice":460,"additionalPartner":false,"highestMetaPriceDisplay":460,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":460,"lowestMetaPrice":460,"highestMetaPriceDisplay":460,"hotelName":"Isla Mujeres Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBjMTZiN2YxYzIyNzQxZjQ4NmJkZTgwMjNiMmMxNTc4IiwiQUlLIjoiMjUzN2QzZmFkMjE3NGM5OThmNzg1ZjFlNmRjYTA2N2EifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/03/2017", "checkOut": "09/04/2017", "lowestPrice": "US$460", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79621896":"CheapTicketsEWS","65768253":"Hotwire","32692404":"Expedia","109242296":"HotelsCom2IB","79024441":"OrbitzEWS","53948904":"TravelocityEWS","35114456":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,149)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 1,001 reviews

    Reviewed 3 days ago

    Had an amazing stay here! It was apparently the busy season but there were a maximum of 7 people in the pool at a time, usually it was empty! Great if you're looking for a relaxing stay away from some of the hustle and bustle...More

    Review collected in partnership with this hotel
    2  Thank jennaprice8
    Hotel's Favorite
    Reviewed July 6, 2017

    My wife and I spent a week at the Isla Mujeres Palace to celebrate our 37th wedding anniversary. Having never been to an all inclusive resort before, we weren't sure what to expect. All I can say is that this was definitely one of the...More

    10  Thank MrKite58
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded July 8, 2017

    Dear MrKite58, it is great to read that you had such a wonderful time here at Isla Mujeres Palace and I truly appreciate your kind words about the staff. They are definitely the treasure we have here and we are happy to read that we...More

    Reviewed 5 days ago via mobile

    We have been to a couple of the large resorts over on the mainland 8 times in the past few years, and we wanted to try something a little different this time. We booked a last minute, 10 night vacation to this hotel, and it...More

    3  Thank Kchak2013
    Reviewed 5 days ago

    Absolutely wonderful!! This was our first trip to Cancun and we are so glad we chose to stay at Isla Mujeres Palace. We enjoyed every single moment. Everyone at the Palace was friendly, helpful, professional and they truly made our stay relaxing and enjoyable. First...More

    1  Thank TRHW10
    Reviewed 1 week ago

    Can't say anything except this is a first class resort. The food was excellent and the staff was very attentive, friendly, and professional. Martha, at the front desk was especially helpful. The chef''s dinner was outstanding! Can't recommend this resort enough!More

    Review collected in partnership with this hotel
    Thank Tammy B
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 6 days ago

    Dear Tammy B, we appreciate your kind words about your recent stay with us and in particular about Martha, one of our valuable staff members, who want to exceed your expectations every day. As well thank you very much for acknowledging our kitchen team and...More

    Excellence Playa Mujeres
    11,834 reviews
    #2 of 7 hotels in Playa Mujeres
     
    Puerto Isla Mujeres Resort & Yacht Club
    21 reviews
    #26 of 37 hotels in Isla Mujeres
     
    Casa de los Suenos
    498 reviews
    #6 of 37 hotels in Isla Mujeres
     
    Marina Isla Mujeres
    15 reviews
    #23 of 37 hotels in Isla Mujeres
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$285 - US$636 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Isla Mujeres
    • #1 Luxury Hotel in Isla Mujeres
    • #2 On the Beach Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Expedia, Travelocity, Orbitz, Booking.com, Priceline, Hotwire, Evoline ltd, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Isla Mujeres Palace Hotel Isla Mujeres ,
    • Hotel Isla Mujeres ,
    • Palace Hotel Isla Mujeres
    Add Photo Photos
    Traveler (1150)
    Room & Suite (307)
    Pool & Beach (260)
    Dining (128)
    Hotel & Grounds (697)
    Bathroom (14)
    Business Center & Event Rooms (10)
    Family and Play Areas (3)
    Nearby
    Puerto Isla Mujeres Resort & Yacht Club
    21 reviews
    .44 km away
     
    Casa de los Suenos
    498 reviews
    1.15 km away
     
    Marina Isla Mujeres
    15 reviews
    1.30 km away
     
    Excellence Playa Mujeres
    11,834 reviews
    8.38 km away
     
    Nearby Restaurants
    Bastos Grill
    553 reviews
    .56 km away
    Limon
    729 reviews
    1.19 km away
    Oscar's Mexican Grill
    646 reviews
    1.25 km away
    El Charco
    131 reviews
    1.54 km away
    Nearby Attractions
    Women's Beading Cooperative
    401 reviews
    .52 km away
    Parque de los Suenos
    278 reviews
    1.13 km away
    Tortugranja (Turtle Farm)
    2,705 reviews
    .50 km away
    Captain Dulche's Museum
    425 reviews
    .60 km away
    Ask a question
    Questions & Answers
    Lynae B
    August 14, 2017|
    AnswerShow all 3 answers
    Response from Concierge_Hotel_Zone | Property representative |
    Dear Lynae B, Thank you so much for contacting us. Resort credits can be used towards a selected amount of tours which are specified in our website. We also recommend you to download our App "Palace Resorts" directly from... More
    0
    Votes
    Google Translation
    jimmyw14
    July 31, 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear jimmyw14, That is correct, this is an adults only resort all-inclusive. Should you requiere further assistance, please let us know. Best regards, Ulises Sosa Social Media Concierge.
    0
    Votes
    henao98
    July 28, 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear henao98, Thank you once again for your question. Our telemarketing department will provide the assistance you need with this concerns, as stated on my previous response, I already sent you a private message, please be... More
    0
    Votes
    Room Tips
    "Beautiful and very comfortable."
    Read review
    "Beach front room amazing view"
    Read review
    "Get on the Concierge level, if possible. Worth it."
    Read review
    "definitely go for a room with an ocean view."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing