Welcome to Hotel Garrafon, your Isla Mujeres “home away from home.” Hotel Garrafon aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
While staying at Hotel Garrafon, visitors can check out IceBar Mexico (1.5 mi) and Crayola House (1.9 mi), some of Isla Mujeres' top attractions.
The rooms offer a minibar and air conditioning, allowing you to rest and refresh with ease.
In addition, as a valued Hotel Garrafon guest, you can enjoy an on-site restaurant that is available on-site.
Isla Mujeres has plenty of Italian restaurants. So when you’re here, be sure to check out popular spots like Casa Rolandi, Oscar's Grill, and Da Luisa, which are serving up some great dishes.
If you’re looking for something to do, Punta Sur (0.4 mi), Women's Beading Cooperative (1.1 mi), and El Sagrado Corazon de Jesus (1.0 mi) are a nice way to spend some time, and they are all within walking distance of Hotel Garrafon.
Hotel Garrafon puts the best of Isla Mujeres at your fingertips, making your stay both relaxing and enjoyable.
Great view of the sunset whether there clouds or not. This is what the tropics are all about. This time we did not eat but just had a happy hour beverage. Wait staff was very attentive, in the past the food has been great.
The room was as pictured. Bed was hard. Pillows were flat. Blanket was actually a sheet. Refrigerator froze the top shelf but not the lower and turned on and off loudly. There was hot water in the shower. I was provided a large bottle of drinkable water since I stayed for the week and could not drink the tap water. Corner balcony was perfect for enjoying the waves, sun, boats in the distance and view of distant Cancun. Maids were friendly and efficient. Other than relentless mosquitos I had no other bugs. The ceiling fan was perfect all day although air-conditioning worked perfectly and appeared new. There is a restaurant but they open at 10 a.m. and close by 5 p.m. There is very little within walking distance and by 6 p.m. all food and drink spots are closed (kitchens close at 5 p.m.) Renting a golf cart is a great investment and made exploring the island, hanging out at all the remote beach sites and eating at the fun places in the north shore or central island a breeze and very enjoyable. This hotel advertises that they are next to the Garrison Park and share the same reef for snorkeling but that is not exactly right. It cost $39 to snorkel the reef which is actually roped off from this hotel and government operated with admission through the park. They will whistle you out! But the reef is beautiful especially at sunrise with dappled light, amazing colors and tons of fish and not to be missed; so strategize and go through the hotel and swim along the beach towards the park before the park staff arrives (before 9 a.m. on Weekends, 10 a.m. on weekdays and evenings after the park closes). Stay close to there reef but don't touch it. I think it could be the last remaining truly awesome coral reef in Isla Mujeres. Staying at this hotel allows you discreet access to the abundant reef since you can approach it in the water through the hotel beach, so getting a hotel room is worth every penny) Otherwise even the hotel (as well as the park) don't open until 10 a.m. They are trying to fancy it up, too, with new paint and trimmed landscaping. But the location was quiet (lots of vacancies because of the location), no competitive amenities, great snorkeling, very small sand beach area, decent price. I would return there because of the coral reef. And, the golf cart rental made it work. Taking a taxi in and out of town at $5+dollars a pop each way would have made this site too far from the action and difficult to justify. This was a good value for the price if you are looking for quiet, private, snorkeling, reef, beach front.…
We went back to this hotel in December, a few years after our first visit. The beach and view are still a plus, but there were more problems. We, too, encountered the red ants mentioned in another review, although we changed rooms (to the side closer to the cafe) and didn't have a further problem. Breakfast is no longer included and is now hard to get, since no restaurants within walking distance are open early. Staff is friendly, and they seem to be working on some needed repairs to the buildings.
The hotel really looked great upon arrival. Great view, banana trees in the surroundings and every room with balcony. We left our bags in the room and then took a cab (quite a drive, almost 10 km from the town) in to town. When we got back in the evening (after another long cab drive) we inspected our room more carefully. Well, it was nothing great - a typical early 80'ies decoration, but it seemed clean. When getting in to bed I found a ded "dried up" ant, but I thought nothing of it... bugs can get in sometimes. After we put the lights out and tried to get to sleep, we soon felt a crawling... bursting out of bed and hitting the lights, we found thousands of red ants (they bite!) in the room! On the floor, the cieling, the walls, the bed! Everywhere! We ran up to the reception where and eldery man sat who didn't speak a word english. He did know what we meant though and came back with us to the room bringing a bugspray... but the spray did little good as there were sooo many ants! He actually used up the whole can, but the ants just keept on coming. It was like a horror movie and I started to cry. We went up to the reception with the man and wanted him to call a cab for us. He said that no cabs were operative after midnight. We stared calling ourselves and of course ther were cabs! He just lied not wanting us to leave!!! We finally took a cab back to town and found the wonderful hotell "Villa Rolandi" where there was (to our great luck) a room available. The next day we went back to get our money back from this nightmare hotel. (because, of course we had to prepay our stay...) First they didn't want us to get our money back and offered us another room. I asked the receptionist if there were ants there and she said "well, not that many as in your first room". We declined, of course. Then we had too threaten with the tourist office to get them to agree on giving us our money back. We got almost all our money back, but not for the first night (and we didn't even spend the night and had to pay for another hotel). I asked the receptionist if she upon our ariival knew of the ant problem and after some lame excuses, she admitted that she did... Overall, this was an experience from hell! DO NOT STAY HERE!!!…
The Hotel Garrafon is a bit worn around the edges, but the rooms are large and clean, the beds comfortable, and the views unbeatable. Guests at the hotel have free use of the small beach club, located on a calm bay with turquoise water. There are one or two restaurants in walking distance, and it's easy to get a cab into town. Booking rooms is a challenge. We couldn't find an internet site, and the staff's English is limited, but our basic Spanish worked on the phone.