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Had to cancel my reservation from January 9 2018 thru January 17 2018 for medical reasons and they denied my reason and told Travelocity.com I will not get the refund of $303.04 and I have stayed there 2 times before
Response from hotelmarcianito, Gerente at Hotel MarcianitoResponded 3 weeks ago
When a booking is made through a Travel agency, the cancellation policy must be applied. When the guest contacts and reserves directly to the hotel, then there are more options to modify or cancel.
This is my second review of this hotel. It was a great place before and now they've remodeled. Really spiffed it up. Upgraded bathroom, new light fixtures and a fresh coat of paint. Loved it before and even more now. Only thing I would suggest,...More
Thank Pam V
Response from hotelmarcianito, Gerente at Hotel MarcianitoResponded October 12, 2017
Your comments help us to tackle details like the coat hangers. Of course we will do asap
The room was definitely value for money....clean, good location, no a/c, but fan was ok for me. My room didn't have a fridge for some reason. There was a sweet maid....Rosa??....she was so kind, and caring, attentive to every need. The owner was a nasty...More
Thank Ruby C
Response from hotelmarcianito, Gerente at Hotel MarcianitoResponded June 2, 2017
I do not know if your opinion is true. The hotel closed more than one month ago for remodel. Also none of my employees named Rosa nor have similar names.
First time Isla mujeres and this was a handy hotel to stay in to explore the town. Right in the centre. It's clean, has comfortable beds and is good value for money.It is noisy however due to its location, but so are most places in...More
We stayed at Hotel Marcianito for eight nights in Feb/Mar 2017. Our room was on the third floor, but the stairs were easy to handle and it was open and cool for sleeping. Top marks for cleanliness and comfort. We slept well and enjoyed the...More
Thank Michele P
Response from hotelxbuluha, Director General at Hotel MarcianitoResponded March 14, 2017
Dear guests who read this review:
All rooms have safe boxes. Some of them you can lock the door with the keypad and the others you need to have a key. To get the key you must leave a deposit in the reception. This deposit...More
US$34 - US$64 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Best Value Hotel in Isla Mujeres
Number of rooms
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