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We just returned from our second trip to Hotel Secreto. If you're reading this review, it could be that you've seen some negative reviews of late, mostly related to moldy smells, or deteriorating conditions, or something similar.
In a word, we experienced none of these...More
Beautiful views. Convenient location. Amazing rooms with private patios. Kind staff. This place is perfect! If you go with a group I recommend trying to get the ground floor rooms. If coupled up, get one of the rooms on floor 2 or 3
Was originally impressed with the place but after staying a little while we noticed a musty smell in our room on the first floor. It was booked up so they couldn't move us. They were extremely nice and tried to fix it but realized defusers...More
We were thrilled to be visiting Isla and prepared for a "nice" or even luxurious hotel. Though the staff was gracious, the hotel is in need of repair, paint, and sprucing up. Our room featured wet carpet, musty smells, broken outlets and an air conditioner...More
We stopped on the isle on our way to the riverial maya for a couple of days and having read about the hotel in town and country, we were truly excited, but tempered knowing it was still a small independent hotel in mexico.
Hi Jane sorry for the late reply. We were told it would be done by January 2018 but it was still looking pretty rough in November so... I would contact the hotel before booking or book on the lower levels, they seemed to be... More
Hi Jane sorry for the late reply. We were told it would be done by January 2018 but it was still looking pretty rough in November so... I would contact the hotel before booking or book on the lower levels, they seemed to be affected very minimally.