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Casa de los Suenos

519 reviews
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Traveler (570)
Room & Suite (557)
Pool & Beach (178)
Overview
  • Excellent81%
  • Very good10%
  • Average4%
  • Poor1%
  • Terrible4%
Travelers talk about
“boutique hotel”(36 reviews)
“serenity suite”(10 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (519)Write a Review
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All reviewspresidential suiteboutique hotelserenity suitezip linewater slidecoffee and orange juicerope swingevery morningpaddle boardingprivate poolswim up barhotel guestsbreakfast was includedsouthern tip of the islandgolf carthotel poolrelaxing stay
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1 - 5 of 449 reviews
Reviewed 2 days ago

Booked with Expedia and was unsure about hotel status because of change in ownership. But we were greeted warmly and had a lovely week long stay. The staff are easily the best thing about this hotel. Nahim was awesome with check-in and other requests and...More

Thank beachexplorer
Reviewed 1 week ago via mobile

I'm always amazed just a 3 hour plane ride from Ohio and a short ferry ride your in paradise. We were nervous booking. We have always stayed at big all inclusive resorts. But soon as we walked .I knew we made a great choice. As...More

Thank Randy G
Reviewed 1 week ago

Came for drinks because we could see the amazing view through the front door as we passed on our Golf cart. A friendly welcoming concierge walked us down (Quite a few steps) to the waters edge. The blue waters off of Isla Mujeres are especially...More

Thank Mike M
Reviewed 2 weeks ago

Stayed at this property back in 2017 and it was great (great rooms, staff etc). Recently (Feb 2018) I stopped by to have some food and drinks on Saturday only to learn that they were having a Superbowl party the following day. Being in MEX...More

Thank D B
Reviewed 2 weeks ago

Quiet and charming but what makes anyplace enjoyable is a hospitable staff and they are at Casa de los Suenos. They make a point to get to know you and you preferences as soon as possible. I have been in the hospitality business and would...More

Thank park86
Response from Juan V, Manager at Casa de los SuenosResponded 2 weeks ago

Hello from Casa de los Sueños Thank you for your great review! We're really glad you had a great time and wish to have the pleasure of hosting you again soon. Your place in the island will always be here. Best, María Marketing Manager

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About
Awards & Recognition
Travelers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Spa
Hotel Amenities
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room Service
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Spa
Details
Price range
US$180 - US$513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Isla Mujeres
#5 Luxury Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$180 - US$513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Isla Mujeres
#5 Luxury Hotel in Isla Mujeres
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (570)
Room & Suite (557)
Pool & Beach (178)
Dining (95)
Amenities (75)
Business Center & Event Rooms (6)
Family and Play Areas (3)
Questions & Answers
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Squirt3437
November 17, 2017|
Answer
Response from Juan V | Property representative |
Hello we have improved the service, all reservations through our sales channels or website are 100% secure. Any questions we are at your orders on our contact form or phone
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Room Tips
"the rooms downstairs seem to be more comfortable"
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"The Serenity (Serenidad) Suite was amazing and provided great views."
Read review
"For a great sea view ask for a room called Abundance. For a room close to the hotel pool and reception ask..."
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"Our room was called "Joy" and it was great. Very quiet, near the yoga studio/spa, great view."
Read review
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