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03/12/2017 04/12/2017
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    Francis Arlene Hotel

    Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
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    03/12/2017 04/12/2017
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    Traveler (76)
    Room & Suite (16)
    Pool & Beach (2)
    Excellence Playa Mujeres
    12,265 reviews
    #2 of 7 hotels in Playa Mujeres
    6.2 km
     
    Privilege Aluxes
    3,017 reviews
    #5 of 37 hotels in Isla Mujeres
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    Ixchel Beach Hotel
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    #4 of 37 hotels in Isla Mujeres
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    Hotel Bahia Chac Chi
    435 reviews
    #7 of 37 hotels in Isla Mujeres
    0.4 km
     
    Overview
    • Excellent32%
    • Very good37%
    • Average14%
    • Poor9%
    • Terrible8%
    Travelers talk about
    “north beach” (10 reviews)
    “playa norte” (10 reviews)
    “quiet area” (3 reviews)
    Free Wifi
    Air Conditioning
    Non-Smoking Rooms
    Private Balcony
    Golf Course
    2.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (157)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 119 reviews

    Reviewed 2 weeks ago

    located quiet area but close walking distance to everything. the sea close enough to walk to. loved the colorful and unique building, terraces . my only regret, we forgot to leave a tip for room cleaner.

    Thank mhilsman9
    Reviewed October 9, 2017 via mobile

    We have stayed there several years in a row always very clean and Rolando is very helpful. Coming back every year! Updates to the hotel rooms are great and enjoy closeness of everything including beach.

    Thank Kerry S
    Reviewed March 11, 2017

    This was my first time staying here. Upon check in I was told that the room I booked wouldn't be available but they would switch me the following day. No problem. Put us in a room on the rooftop, 4th floor. Not happy about the...More

    1  Thank EZonMaria
    Reviewed March 2, 2017 via mobile

    I stayed at the Francis Arlene 2 years ago and really enjoyed my time with the staff and guests. This hotel has the family feel with lots of guests that come back year after year! A special thanks to Manuela, Jerry, Orlando, Pedro and Candy...More

    Thank 2010Olympics
    Reviewed January 12, 2017 via mobile

    VERY dirty in the shower and cockroaches outside our room. We met many people that had the same experience. Dirty sheets and pillowcases. The guy that worked there were not nice when we told him This, so we didn't feel comfortable to stay here. And...More

    Thank Emma G
    Excellence Playa Mujeres
    12,265 reviews
    #2 of 7 hotels in Playa Mujeres
    6.2 km
     
    Privilege Aluxes
    3,017 reviews
    #5 of 37 hotels in Isla Mujeres
    0.4 km
     
    Ixchel Beach Hotel
    1,404 reviews
    #4 of 37 hotels in Isla Mujeres
    0.4 km
     
    Hotel Bahia Chac Chi
    435 reviews
    #7 of 37 hotels in Isla Mujeres
    0.4 km
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    Details
    • Price range
    • US$61 - US$121 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 24
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, Otel, Travelocity, Hotwire and Orbitz so you can book your Francis Arlene Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Hotel Francis Arlene ,
    • Francis Arlene Isla Mujeres
    Add Photo Photos
    Traveler (76)
    Room & Suite (16)
    Pool & Beach (2)
    Dining (1)
    Hotel & Grounds (55)
    Bathroom (2)
    Nearby
    Privilege Aluxes
    3,017 reviews
    .41 km away
     
    Excellence Playa Mujeres
    12,265 reviews
    6.22 km away
     
    Ixchel Beach Hotel
    1,404 reviews
    .40 km away
     
    Hotel Bahia Chac Chi
    435 reviews
    .43 km away
     
    Nearby Restaurants
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    Rolandi's Pizzeria
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    Nearby Attractions
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    .12 km away
    El Centro
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    .13 km away
    Iglesia de Concepcion Immaculada
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    Ask a question
    Questions & Answers
    toothfxr
    April 30, 2017|
    AnswerShow all 2 answers
    Response from Cynthia B | Reviewed this property |
    No I don't believe they do.
    1
    Vote
    lindapsmith
    May 27, 2016|
    Answer
    Response from EAMeyn | Reviewed this property |
    Hi - I'm sorry but I am not the right person to ask - I've just reviewed the place as a guest! Please check directly with the hotel online for bookings.
    0
    Votes
    Room Tips
    "Make sure you have a balcony so you can watch the street life below."
    Read review
    "Top floor king suites when traveling as a couple & room 4 (2nd floor - two double beds) when traveling..."
    Read review
    "king rooms have the best beds. upper rooms have better breeze."
    Read review
    "The bottom floor is best for us, no elevators. But those rooms are all looking out at the gardens."
    Read review
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