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Isla Mujeres
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    Francis Arlene Hotel

    164 reviews
    #26 of 37 Hotels in Isla Mujeres
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    Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
    Hotels.com
    US$51
    US$49
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    US$51
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Hotels.com
    US$49
    Booking.com
    US$51
    Expedia.com
    US$49
    Agoda.com
    US$51
    Priceline
    US$51
    Travelocity
    US$49
    Hotwire.com
    US$49
    TripAdvisor
    US$49
    Hotelpower.com
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    All photos (77) 77
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    Traveler (77)
    Room & Suite (19)
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    Overview
    3.5
    164 reviews
    • Excellent31%
    • Very good36%
    • Average14%
    • Poor9%
    • Terrible10%
    Travelers talk about
    “other hotels in the area”(2 reviews)
    “quiet area”(3 reviews)
    “small kitchen”(4 reviews)
    Free Wifi
    Air Conditioning
    Non-Smoking Rooms
    Private Balcony
    Golf Course
    2 Star Hotel
    All hotel details
    Contact Info
    Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico See on map
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (164)
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    Traveler rating
    48
    43
    16
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    48
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    Show reviews that mention
    All reviewsother hotels in the areaquiet areasmall kitchenplaya nortemexican hotelbalcony doorhand towelsceiling fanrestaurants and shoppingthird floorcoffee makerthe air conditioningwonderful stayfront desk staffrefrigeratordustisland
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    1 - 5 of 125 reviews
    Reviewed 4 weeks ago
    Lovely Stay, always

    I have always experienced nothing but good things at this hotel. Great location and owners and staff always friendly and helpful. Family atmosphere. I have a hard time believing one of the reviews saying that they experienced a theft here. I've never had or heard...More

    Thank Paula1013
    Reviewed 4 weeks ago
    HORRIBLE !

    Nos hospedamos del 2 al 6 de marzo, madrugada de ese dia , nos dirigimos a mahahual, al llegar nos dimos cuenta que NOS ROBARON 900 DOLARES DE LA VALIJA , sin contar que la última noche volvimos de cenar 22:30 hs y la recepcion...More

    Thank florencia G
    Response from derrulo, Director Comercial at Francis Arlene HotelResponded 3 weeks ago
    Google Translation

    Como Gerente General del Hotel Francis Arlene, deseo aclarar que nunca recibimos alguna queja de la señora Florencia G. sino...More

    Reviewed February 28, 2018
    The most friendliest hotel

    I'm handicapped at this moment and I want people to know that this hotel (Hotel Francis Arlene) has done everything in their power to make my stay something that I will remember with good thoughts. My room is clean, has everything I would want to...More

    Thank dreamkeeper12000
    Reviewed February 16, 2018
    Bare-bones

    Front desk staff friendly and helpful. Room had no towels but after asking, front desk girl brought up 2 bath towels. No hand towels, no wash cloths. Fridge didn't work. AC didn't work well and kept shutting off. Great location and nice little balcony. Good...More

    1  Thank Trina N
    Reviewed February 3, 2018
    Not Recommended. Outdated. 1 night stay December 2017

    We booked this hotel for 1 night and wished we hadn't. We thought it was well over priced paying over £100.00 for a room that offered no breakfast, no toiletries and staff we found unprofessional and not friendly, they could hardly bother talking to you,...More

    Thank Magik58
    View more reviews
    123456…25
    Best Value Properties in Isla Mujeres, Mexico
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    About
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Room amenities
    Air Conditioning
    Refrigerator in room
    Details
    Price range
    US$58 - US$96 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms
    Number of rooms
    24
    Reservation Options
    TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Priceline, HotelPower, Orbitz, Travelocity and Hotwire so you can book your Francis Arlene Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Location
    Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
    Also Known As
    Hotel Francis Arlene
    Francis Arlene Isla Mujeres
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    All photos (77) 77
    Full view
    Traveler (77)
    Room & Suite (19)
    Pool & Beach (2)
    Dining (1)
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    Questions & Answers
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    See all 7 questions
    toothfxr
    April 30, 2017|
    AnswerShow all 2 answers
    Response from Cynthia B | Reviewed this property |
    No I don't believe they do.
    1
    Vote
    lindapsmith
    May 27, 2016|
    Answer
    Response from EAMeyn | Reviewed this property |
    Hi - I'm sorry but I am not the right person to ask - I've just reviewed the place as a guest! Please check directly with the hotel online for bookings.
    0
    Votes
    123
    Room Tips
    "Guarden bien sus pertenencias ! Nos robaron 900 DOLARES DE LA VALIJA"
    Read review
    "Rooms in back are my favorites. You can hear the ocean and see it from the balconies."
    Read review
    "Use the air conditioning to block out the noise of late night drunks walking outside the hotel."
    Read review
    "Make sure you have a balcony so you can watch the street life below."
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