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Isla Mujeres
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    Francis Arlene Hotel

    165 reviews
    #28 of 40 Hotels in Isla Mujeres
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    Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    US$57
    US$50
    Free cancellation until 07/21
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    TravelocityUS$57
    Expedia.comUS$55
    PricelineUS$50
    Orbitz.comUS$55
    Hotwire.comUS$57
    TripAdvisorUS$50
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Booking.com
    US$50
    Travelocity
    US$57
    Expedia.com
    US$55
    Priceline
    US$50
    Orbitz.com
    US$55
    Hotwire.com
    US$57
    TripAdvisor
    US$50
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    All photos (77) 77
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    Traveler (77)
    Room & Suite (19)
    Pool & Beach (2)
    Ratings and reviews
    3.5
    165 reviews
    #28 of 40 Hotels in Isla Mujeres
    Ratings
    Location
    Cleanliness
    Service
    Value
    Travelers talk about
    “family owned hotel”(3 reviews)
    “quiet area”(4 reviews)
    “other hotels in the area”(2 reviews)
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    What's included
    Free Wifi
    Air Conditioning
    Non-Smoking Rooms
    Private Balcony
    Pool
    Restaurant
    Room Service
    2 Star Hotel
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    Location and contact
    Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
    27.9 km to Cancun Airport
    145 restaurants are within a 0.5 km radius
    View nearby attractions and restaurants
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    Rooms
    29 Jul30 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (165)
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    Traveler rating
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    Show reviews that mention
    All reviewsfamily owned hotelquiet areaother hotels in the areasmall kitchenmexican hotelbalcony doorrestaurants and shoppinghand towelsalways felt safecoffee makerthe air conditioningwonderful stayfront desk staffislarefrigeratorcleanlinessaccommodations
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    1 - 5 of 126 reviews
    Reviewed 28 May 2018
    1994 was the first year I stayed in this family owned hotel. I just returned and its just as good as I remember.

    My room had a nice view of the ocean. Clean, nice hotel staff, the owner is a gem of a guy. Close to very good restaurants and shopping. Quiet area, always felt safe. People on Island are very polite, just reach out and talk, you'll...More

    Thank georgecox466
    Reviewed 29 March 2018
    Lovely Stay, always

    I have always experienced nothing but good things at this hotel. Great location and owners and staff always friendly and helpful. Family atmosphere. I have a hard time believing one of the reviews saying that they experienced a theft here. I've never had or heard...More

    Thank Paula1013
    Reviewed 24 March 2018
    HORRIBLE !

    Nos hospedamos del 2 al 6 de marzo, madrugada de ese dia , nos dirigimos a mahahual, al llegar nos dimos cuenta que NOS ROBARON 900 DOLARES DE LA VALIJA , sin contar que la última noche volvimos de cenar 22:30 hs y la recepcion...More

    Thank florencia G
    Response from derrulo, Director Comercial at Francis Arlene HotelResponded 3 April 2018
    Google Translation

    Como Gerente General del Hotel Francis Arlene, deseo aclarar que nunca recibimos alguna queja de la señora Florencia G. sino...More

    Reviewed 28 February 2018
    The most friendliest hotel

    I'm handicapped at this moment and I want people to know that this hotel (Hotel Francis Arlene) has done everything in their power to make my stay something that I will remember with good thoughts. My room is clean, has everything I would want to...More

    Thank dreamkeeper12000
    Reviewed 16 February 2018
    Bare-bones

    Front desk staff friendly and helpful. Room had no towels but after asking, front desk girl brought up 2 bath towels. No hand towels, no wash cloths. Fridge didn't work. AC didn't work well and kept shutting off. Great location and nice little balcony. Good...More

    1  Thank Trina N
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    About
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Room amenities
    Air Conditioning
    Refrigerator in room
    Price range
    US$56 - US$105 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms
    Number of rooms
    24
    Reservation Options
    TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Travelocity, Expedia, Orbitz, HotelPower, Priceline and Hotwire so you can book your Francis Arlene Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Location
    Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
    Also Known As
    Hotel Francis Arlene
    Francis Arlene Isla Mujeres
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    All photos (77) 77
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    Traveler (77)
    Room & Suite (19)
    Pool & Beach (2)
    Dining (1)
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    Questions & Answers
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    toothfxr
    30 April 2017|
    AnswerShow all 2 answers
    Response from Cynthia B | Reviewed this property |
    No I don't believe they do.
    1
    Vote
    lindapsmith
    27 May 2016|
    Answer
    Response from EAMeyn | Reviewed this property |
    Hi - I'm sorry but I am not the right person to ask - I've just reviewed the place as a guest! Please check directly with the hotel online for bookings.
    0
    Votes
    123
    Room Tips
    "I stayed in 522, faces the ocean."
    Read review
    "Guarden bien sus pertenencias ! Nos robaron 900 DOLARES DE LA VALIJA"
    Read review
    "Rooms in back are my favorites. You can hear the ocean and see it from the balconies."
    Read review
    "Use the air conditioning to block out the noise of late night drunks walking outside the hotel."
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