Hotel La Casona Real

Hotel La Casona Real

Avenida Benito Juárez 501 Con Esquina 25 Avenida, Cozumel 77600 Mexico
That place was my favourite !!
Traveler (78)
Books librery stand....
Room & Suite (107)
swimming pool
Pool & Beach (17)

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₱3,350
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About

4.0
#37 of 57 hotels in Cozumel
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.5 of 5 bubbles
Value
You are going to love the friendly and hospitable atmosphere of the Hotel La Casona Real.Family-owned and operated, the hotel is beautifully painted and decorated with a variety of plants both inside and out. The hotel has a private scuba diving instructor to help our guests who are underwater enthusiasts.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Baggage storage
Concierge
24-hour front desk
Laundry service
Ironing service
Wifi
Pool / beach towels
Outdoor pool
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Room features
Air conditioning
Housekeeping
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Quaint
Languages Spoken
English, Spanish

Location

Avenida Benito Juárez 501 Con Esquina 25 Avenida, Cozumel 77600 Mexico
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Cozumel Airport
Aerodromo de Playa Del Carmen
18.8 km
See all flights
174Reviews5Q+A18Room tips
Traveler rating
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Detailed Reviews
Michael K wrote a review Feb 2020
Shortsville, New York92 contributions81 helpful votes
4.0 of 5 bubbles
First- Street numbers in this town are in '5's' so -on 25th St- this hotel is only 5 blocks from the shore. I'm sitting at the huge hotel pool now, under the equally large sun shade. Both are very much appreciated. Hotel is scrupulously clean. Beds are good. Pillows are much better than average. We have a working refrigerator in our room and the AC (though it takes a while) cools the room very effectively. Always have hot water, as well as bath towels and bath mat. Large 'beach towels' are available from the front desk. Staff is very friendly and helpful. The rooms are pretty basic, but they're surprisingly quiet (even thought the street would suggest that they wouldn't be). Also there is enough light to read in bed, which is always rare with modern/economy lighting. For me the only downside for the hotel is that there isn't a room safe; so we put our valuables in the hotel safe. This has been a really nice budget hotel (which, by the way, has ready access to lots of places for meals) and I'd come back here.
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Date of stay: February 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: I'm on the second floor and I've been satisfied
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David P wrote a review Sep 2023
Stella, Missouri12 contributions16 helpful votes
5.0 of 5 bubbles
La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marigold183 wrote a review Dec 2022
Naples, Florida133 contributions29 helpful votes
+1
5.0 of 5 bubbles
This hotel is located on a corner in the real downtown Cozumel. It’s a hidden jewel once you step through the doors. Every person that works there goes out of their way to be helpful, friendly and kind. Breakfast is a lot of fun especially during torrential rains. The pool area is absolutely charming. My room was spotlessly clean with a polished floor. It had strong wifi and a fridge, great AC and modern bathroom. This hotel is lovingly decorated and feels like being in Abuela’s house. During torrential rain taxis are hard to come by. The staff stood outside flagging one down for me. If you are looking for 5 stars bells and whistles look elsewhere. If you are looking for safe, charming, clean and close to the airport choose this hotel.
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Date of stay: December 2022Trip type: Traveled solo
Room Tip: Yummy taco stand right next to Burger King.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
seqununseyahatnamesi wrote a review Feb 2022
Istanbul, Türkiye179 contributions81 helpful votes
1.0 of 5 bubbles
*Allowed to check in 1 hour 10 mins late. First time I confronted this. On my reservation, it says 2 pm, but they insisted on at 3 pm. They said I shouldn't consider what booking says it's normally 3 pm. What should I consider as a reference? Of course the portal I booked. On the other hand, I made my arrangements accordingly so booked my ferry from Playa del Carmen. If I knew before, I would book a later ferry not to lose time.

*Very noisy hotel. Noise coming from both outside and inside by the staff and guests. Nobody warns them. Housekeepers listen to music loudly while cleaning. I may not feel good so prefer to stay in the room, right?

*So many bedbugs and ants in the room.

*Definitely not value for money. That's one of the most expensive hotel I stayed during my 1 month travel in Mexico. They charge lots of money but don't even provide a small bottle of water. The room itself also very outdated. Bathroom is very small and outdated.

*Don't bother to go down for breakfast like I did in the last day. It's very unprofessional that you have to wait 20 mins for breakfast until they prepare you a very basic plate. It consists of 2 slice of toast bread (ready from supermarket), 1 small pack of jam, butter is already on the table so you have to use what other guests left, not tasty omlette and unfresh juice. Coffee is in the thermos which is already on thr table. If you go down to have breakfast at 8 am or 11 am, the same thermos will be there. So be ready to drink cold coffee.

*Housekeepers clean the room but they don't renew items. Bed sheet was torn, they keep the half soap or shampoo. Why don't yoi bring another one? How much could it cost?

*Air-conditioner and ventilator on the ceiling were full of dust. Not sure when it was last cleaned.
DEFINITELY NOT RECOMMEND this hotel to other travellers. You pay a lot but don't get anything in return. Better to sleep in a tent on the beach.
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Date of stay: February 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nyree A wrote a review Nov 2021
19 contributions4 helpful votes
5.0 of 5 bubbles
My husband and I had an amazing time at this hidden gem! We were there from November 20th through November 27th. I loved being walking distance from everywhere! We were able to walk to the Mercado municipal, to a cash exchange, great tacos and to the ferry! Downtown was a hop skip and a jump away, we even walked to the airport. Everyone was super sweet! Veronica was always there with a smile and very useful information on public transportation, popular attractions and much more. Jennifer made our check in super easy, she also had an reliable answer to all my many questions. Doña Ana and Doña Gloria were super sweet. They made us feel like we were having breakfast in our aunts kitchen. Esmeralda is a hard working young woman that made us feel right at home! I've already recommended La casona real to all my friends and family!
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joelle Z wrote a review Apr 2022
Gumligen, Switzerland8 contributions1 helpful vote
5.0 of 5 bubbles
Nice hotel. Clean room, familiar, lot of art, nice Ambiente.
Breakfast kitchen crew are the best. Good service and very friendly and attentive.
Garage to store your rented bikes. Beautiful and clean outsidearea with pool. We will come back.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
airebornranger wrote a review Apr 2012
Las Vegas, Nevada677 contributions208 helpful votes
4.0 of 5 bubbles
Just spent 7-nights, after staying at Cozumel Palace last trip (*7-times more expensive per night, but it was a 4-5 star all-inclusive, the best on the island, and I had a hot girl friend to please!) and Bahia Hotel before that. The hotel is very, very clean. A great hotel if you are use to exercising a little every day doing some walking. Very safe area during the day and early evening when it is full of people. For a couple who want to experience the native Cozumel, this is it. Everything you need is less than a one mile walk. The San Francisco Big supermarket is about 100 yards away, just after the Blockbuster. Around the corner is a nice liquor store. Next door to that is a nice La Mission Restaurant. I ate there twice and it is really bargain priced and full of locals and ex-pats. I recommend the chicken as did the hotel front desk manager. I did try the t-bone steak and that was a mistake. Great exercise in chewing. I had the Chicken Cordon Blue which was excellent and about 25% less with a nice XXX Lager. Go before dusk unless if you like to set near the back door beautiful garden or by the font window. I went both times and had to move by the nice garden as 3-bites of the mosquito was enough. They have many fans just not in those two locations and no one else had a problem. Remember to get rid of that fruity sunscreen as the mosquito's loved the smell. Just across the street from the huge supermarket (*With everything from great papaya, liquid yogurt, (*which I bought for breakfast and after diving, to all kinds of clothes, etc. A mini-Wal-mart type store.) is the dirt cheap internet and telephones. About 10-Macs and 4- enclosed phone booths. Internet was less than a $1US an hour with nice cool A/C. There is a bakery next to that, a Pizza Hut on the opposite corner of the Supermarket on the same side of the street just next to the Pemex gas station. The opposite way going to the main square has tons of shopping, a really good ice cream and frozen yogert store and just down that street is a dry cleaners and laundry. I had them put my wetsuit, gloves, boots, socks, hoods, and some clothes in the giant 80kg commercial washer and they laundered and washed my clothes a weeks worth for $14. All folded, bagged, dried, line dried diving stuff and dryer the rest. I could have done it their myself, but for the time and a few dollars I wanted the huge washer it better get the sea out of my dive wet gear. It is open 7-days a week and just 4-doors back towards the harbor, down the slight hill. Las Palmas Restaurant is another real local place. The food was excellent, but it has so much traffic, I would only go back if I sat in the very back wall since I don't like to share my food with passing motorcycles and cars. It is dirt cheaper than The Mission Restaurant, just about a block farther. I walked from the Aldora Divers shop and the Bahia Hotel Pier, which they call the Aldora Pier which is less than two miles after diving several times in less than 10-minutes. I recommend taking a heavy Pep Boys cotton towel, about the size of a bath hand towel to wet and have around your neck to be nice and cool. If you go to the La Casona Real via 25th Sur the last street in the square there are several nice restaurants, bars, and shops to stop at coming from diving or the hotel. I stopped at an ex-pat sports bar and had their lunch special for less than $10. Now the hotel, yes there are hot water issues. Not really problems, I stayed in the 2nd floor end of the hall quietest room # 15. Yes, it took about 2-minutes for the hot water to get there, it is a very, very long run. My apartment at home does have about the same long wait. The last morning the water was off at 9AM for some reason. However, that was no problem for I was rinsing my dive gear and clothes in the shower. No tubs, just shower! The A/C worked great and quiet. The room had a ceiling fan and cable TV 19" Flat Tube. A nice 30" round steel table for my breakfast, but my one gripe was no refrigerator. I worked that out going to the market which was a 2-minute walk. That worked out great, as I really needed to lose a few extra pounds anyway. If you stay by the concrete stairs, you will hear the street noise. You need to bring a clock or just use your cell phone. I did both just in case one did not work and I would not miss my dive boat. They would come and do a wake up call as they did once, they have no phones. They do have wireless internet and a nice courtyard pool. Take some great ear plugs, my favorite are the bees wax, lanolin and cotton ones from outside Portland, OR which you can buy on the net. I would go back as the staff were very, very friendly and helpful at every instance. If you rent a motorcycle you can't beat this location which is right next to the gas station, 5minutes from the Sam's Club, La Perlita Restaurant, and dozens of shops on the next corner by the San Francisco market which is a main shopping store street. The beds were supportive, with real box springs. Not saggy or a concrete foundation like the nasty beds in the Bahia Hotel. I did feel the springs laying on my side, as I had many broken ribs in a nasty tree chute fall in my youth. I would give this 3-stars if it had the option for a refrigerator or a DVD player as the Blockbuster is one minute away. Over all I would and did recommend this hotel, since I like my room ice cold and this room could, and did keep me 18*C. In the 60*F range which I adjusted as needed. A great safety tip, which I learned doing decompression diving on Bikini Atoll, never take a hot bath or jaccuzzi after diving. It pushed the envelope and can and has given divers the bends. Oh, I went to the dive chamber and will do an article on it. So, avoid it take a cool or cold shower and stay un-bent and ready to dive another day. Try or get certified to dive nitrox and be a lot safer and feel a lot better after diving. Try Aldora Divers for steel 120 tanks, less weights to lug around, 15-20 minutes more dive time and Nitrox up to 36%! I have dove with them 3- times for a week out of my 6- one week or more trips to Cozumel over the last 15-years. They are really safe, owned by a Texan who makes most of his money another US business so they don't have to skimp where other do one stuff!
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Date of stay: April 2012
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eddieboy_8 wrote a review Mar 2008
Minnesota2 contributions9 helpful votes
5.0 of 5 bubbles
Have been going to Coz since 1991, love the diving , people and island. I don't do all-inclusives and have stayed at most the downtown hotels and some house rentals over the years. Found La Casona Real through a friend. Couldn't have been happier with the choice. Clean rooms with WiFi, a pool in the central court, gracious owners and excellent staff .
For those that haven't been to or don't know the island well, you are located four blocks inland from the main sguare. The San Francisco supermarket is right around the corner, the Fuji photo lab is right next door. Right across the street is a local cantina with great prices and delicious botanas. For the night owls there is an all night convenience store right around the corner.
For the divers there is an outside shower and clothes line for cleaning up your gear. Catch a cab to the Caleta outside the front lobby, no lugging the dive gear!
The La Casona Real is my personal favorite for Cozumel. I'll see you there again in October.
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Date of stay: February 2008
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesCheck in / front desk
5.0 of 5 bubblesService
5.0 of 5 bubblesBusiness service (e.g., internet access)
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
carolinaylorenzo wrote a review May 2012
Portland, Oregon75 contributions72 helpful votes
4.0 of 5 bubbles
Just a few blocks from the ferry terminal and all of the "action" in town, this place is a very good
find at a wonderful price. Rooms very charming and clean and the staff is helpful. There is
a supermarket just around the corner and the walk into the center of things is interesting.
Quiet, even though we had a room on the street. Thought it might be noisy at night, but
that was not the case. For the price, this is a wonderful value. Didn't have water the day
we left, but hey, it's Mexico. I would stay there again, and would recommend it to my more
adventurous (and cheap) friends.
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Date of stay: April 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SMILEYJO wrote a review Feb 2012
Titusville, Florida8 contributions10 helpful votes
5.0 of 5 bubbles
I love this family run hotel. The hotel is clean,great staff and good laoction to enjoy Cozumel the way you should. i read the recent bad review and that person is totally wrong. I was here last weekend when his misfortune happened. There was also a canadian and another couple that was here to see the owner try to help this situation. The owner went overboard to help find another hotel and pay for it. It was a very busy weekend with carnival going on. The problem was the internet booking not the owner. If you really want to know all the guests great comments read the comment book at the front desk and all the wonderful writings about their stays. This was my 20th year coming here in feb and i can not wait till next year again.
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Date of stay: February 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from cutter3843
Miami, Florida
THE OPINION OF OTHER REKNOWN hotel representatives coincide with my opinion,,,,,,,,Probably la casona has never travelled overseas and check what Hotel means
cutter3843 asked a question Dec 2016
Miami, Florida
nothing can be asked,,,,,,minimum English
Answer from ivonneJamaica
jamaica1 contribution
Hola Dear
Desmei asked a question May 2016
Ontario7,357 contributions171 helpful votes
Is there parking nearby?
Answer from Desmei
Ontario7,357 contributions171 helpful votes
It's okay. We didn't rent a car anyway, and we found quite a few inexpensive restaurants nearby: Arabian Tacos, El Chino Marinero (closes about 3-3:30), El Pique, another taco place next to El Pique, and Super AKI was handy. :o)
Welshdr asked a question Dec 2014
Burlington, Washington106 contributions46 helpful votes
do your rooms have tvs, with a few channels in english??? helps me go to sleep...
Answer from cutter3843
Miami, Florida
all in this place is old
Kim S wrote a tip Feb 2023
Medicine Hat, Canada10 contributions1 helpful vote
3.0 of 5 bubbles
"The rooms on the street side can be a problem for noise but it didn't bother us. Some have two double beds - others king sized bed."
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Marigold183 wrote a tip Dec 2022
Naples, Florida133 contributions29 helpful votes
5.0 of 5 bubbles
"Yummy taco stand right next to Burger King."
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Michael K wrote a tip Feb 2020
Shortsville, New York92 contributions81 helpful votes
4.0 of 5 bubbles
"I'm on the second floor and I've been satisfied"
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timfl2016 wrote a tip Dec 2019
Urbana, Illinois191 contributions100 helpful votes
5.0 of 5 bubbles
"Any room on the pool side"
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Desmei wrote a tip Oct 2016
Ontario7,357 contributions171 helpful votes
5.0 of 5 bubbles
"Number 7 is quiet"
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Not the right property for you?
There are more places to choose from in the Cozumel area.
PRICE RANGE
₱3,260 - ₱4,192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la casona real cozumel, la casona real hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
14
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL LA CASONA REAL - UPDATED 2023 Reviews & Price Comparison (Cozumel, Mexico) - Tripadvisor

Frequently Asked Questions about Hotel La Casona Real
Which popular attractions are close to Hotel La Casona Real?
Nearby attractions include The Amazing Cozumel Race (0.3 km), Havana Bob's Cuban Cigars (0.5 km), and Sergio's Silver from Taxco (0.4 km).
What are some of the property amenities at Hotel La Casona Real?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel La Casona Real?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel La Casona Real?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Hotel La Casona Real?
Conveniently located restaurants include Guisados, Sucré Salé, and Chocolateria Isla Bella.
Are there opportunities to exercise at Hotel La Casona Real?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Hotel La Casona Real?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel La Casona Real?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (0.8 km).
Is Hotel La Casona Real accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.
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