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Secrets Aura Cozumel

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Carretera Costera Sur Km. 12.9 Zona Hotelera Sur, Cozumel 77664 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 13/12/21
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Traveler (6853)
Pool & Beach (1550)
Room & Suite (1512)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Secrets Aura Cozumel
Updated 06/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 62 hotels in Cozumel
Location
Cleanliness
Service
Value
In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has it all. Bask in a world of Unlimited-Luxury® while staying in one of 266 contemporary, stylish non-smoking suites complete with private terraces or swim-up access, stunning views, 24-hour room service, daily refreshed minibar and more. For added luxury, guests can upgrade to the Preferred Club and enjoy additional amenities and inclusions. The experience continues with limitless gourmet dining at gourmet restaurants plus 24-hour dining options allow guests to devour late night bites at the Coco Cafe or stay in and order room service all without reservations and top-shelf spirits at three bars and lounges throughout the resort. Light up the night with live nightly entertainment and activities. Or enjoy land and water sports, three sparkling pools, live entertainment with pool and beach wait service throughout the day. Dive into the Caribbean at nearby world-renowned dive sites; explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Learn to dive deep with the help of the fullservice, on-site dive operator, Dive House. Indulge in specialty treatments at the Secrets Spa by Pevonia®, located right next door at Sunscape Sabor Cozumel, the most complete spa on the island, or simply spend time with the ones you love. Secrets Aura Cozumel – Light. Luxury. Love. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Sauna
Restaurant
Swimup bar
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Rooftop bar
Game room
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Nightclub / DJ
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, Spanish
5672Reviews875Q+A100Room tips
Traveler rating
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Popular mentions
MAK wrote a review Yesterday
Sicklerville, New Jersey3 contributions
The entertainment team at Secrets is the reason we had a great trip. The hotel had issues due to the recent hurricane, construction and covid. But Josh, Mans and Leo made sure none of that mattered. They provided fun activities and made sure we not only joined in but had a great time doing so. Thanks so much all of you!! Your abundant energy was contagious. And thanks for taking the time to learn all of our names. It made a difference. Best entertainment staff I have seen so far in my many travels. Hope to see you again! "Al Pacino" says hi!
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Date of stay: August 2021
Rooms
Location
Service
Room Tip: Bring water shoes you will need them to get in the water as it is very rocky.
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Timoteo-in-Colorado wrote a review Yesterday
Canon City, Colorado7 contributions8 helpful votes
So this year we stayed a total of 2 weeks, one week in Secrets and one week in Sunscape. This review is regarding Secrets. We spent the week in the Preferred Club here. Didn't really spend much time in the room, but it was spacious and the bed was nice. On the flip side, the air conditioning did not work too well so sleeping was difficult. The food was good depending on where you ate. We really like sushi, but Gohan freshness was limited to the nigiri and not the rolls as they were pre-made and didn't hold up well. Bordeaux (thank you Alejandro and Francisco) was the absolute best we had while there. Breakfast is hit or miss and if you order off the menu at the Market Cafe, so don't expect much. I ordered Eggs Benedict and repeatedly requested that the eggs be suave(soft) and they came hard as a rock and cold. Our bar server Alejandro mentioned to the Chef (Chef Daniel) about our desire for Menudo (called Mondongo on this side of Mexico) and it was made for us multiple times in different varieties (red and white). We were so grateful for this because this is such a treat for us and it was some of the best we have ever had. We did not spend any time at the pool, but the bar service on the beach was great and the servers were impeccable and gracious at all times. Alejandro, Gilberto, Arelly, Isabel, Miguel and Wendy took great care of my wife and me with our drink orders (Hornitos, Aqua,and Ultra). As a matter of fact, when we first got there, they remembered our drink orders from last year so that was nice! Wendy worked all over the place (beach, pool areas, CoCo Cafe, and Sunscape pool area) so we saw her a lot. But I just want to say that she was just the sweetest to my wife and I and I will always remember that. Thank you Wendy! Overall we were well taken care of and I want the staff and everyone to know how much we appreciate them because they are the best. We hope to be able to come back and visit soon. Please remember to tip your servers!
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Date of stay: September 2021
Rooms
Cleanliness
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Kelly C wrote a review 21 Sep
Houston, Texas, United States14 contributions5 helpful votes
+1
Such a wonderful stay at Secrets Aura Cozumel! The staff was amazing! Special thanks to Isabel, our beachside server. You were awesome! Also thanks to Mayra, Naomy, and Sergio. I am sure there are others I have forgotten. The beach was super nice and the proximity to diving was perfect! The dive boat picked us up at the pier at Secrets. So convenient! The food was good in all the restaurants and the variety was perfect! We will be back!
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Date of stay: September 2021Trip type: Traveled with friends
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CaliJennO wrote a review 19 Sep
Manuel Antonio, Costa Rica11 contributions5 helpful votes
We were pleasantly surprised by this resort. We had heard it was one of the “lower end” Secrets. It is not as fancy as others, but the room we stayed in was upgraded and lovely. Trust me, we are room snobs! The staff could not have been friendlier or more gracious. The beach is tiny, but not crowded. Yes, the beach entry is rocky, but you can walk a bit down the beach and get in without any issues or water shoes. Our only complaint was the guy who worked in the water sports area was super rude. We wanted to take out the hobie cat to sail and he acted more than inconvenienced by our ask. Despite my husband tipping pretty generously the first day we took it out, he still couldn’t be bothered the next day. He was the ONLY person at the resort who was anything but great. We spent 5 nights after this at Secrets Maroma, and felt that Aura appeals to a much more laid back, older crowd which we preferred. The most amazing part of our stay… we ate at the French restaurant and they asked us if we would like to return for a private dinner in two nights. Of course, we said yes, but didn’t know what to expect. We were absolutely blown away! The chef, Joas, created a 8 course meal just for the 4 of us in the most exquisite private wine cellar. The sommelier, Edward, was incredible. He shared everything about our courses with us and shared stories about history and Mexico. He even taught us how to properly drink tequila. The meal was incredible and the lengths they went to to make us feel special were remarkable. In addition, Mariela, Manuel, and Alejandro at the French restaurant were our staff that evening and they were exceptional.
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Date of stay: September 2021
Location
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Brian wrote a review 18 Sep
Mount Zion, Illinois1 contribution
+1
Just got back and loved it. Alejandro at the French restaurant was the best. We really loved this resort. Good vibe and very relaxing. We have been to Mexico about 20 times and this is our new favorite. Really recommend to any one. Great room excellent service and great food and drinks. Awesome staff and beautiful water
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Date of stay: September 2021Trip type: Traveled as a couple
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PRICE RANGE
US$178 - US$492 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aura cozumel grand hotel cozumel, wyndham cozumel, cozumel wyndham
FORMERLY KNOWN AS
Aura Cozumel Grand Resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
266
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Frequently Asked Questions about Secrets Aura Cozumel
Which popular attractions are close to Secrets Aura Cozumel?
Nearby attractions include Palancar Reef (6.0 km), The Mayan Cacao Company (1.1 km), and Chankanaab Reef (4.6 km).
What are some of the property amenities at Secrets Aura Cozumel?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free breakfast.
Which room amenities are available at Secrets Aura Cozumel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Aura Cozumel?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Secrets Aura Cozumel?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Aura Cozumel?
Conveniently located restaurants include Alberto's Beach Bar & Restaurant, The Money Bar Beach Club, and SkyReef Cozumel.
Are there opportunities to exercise at Secrets Aura Cozumel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Aura Cozumel have an airport shuttle?
Yes, Secrets Aura Cozumel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Aura Cozumel?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Aura Cozumel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Secrets Aura Cozumel?
The staff speaks multiple languages, including English and Spanish.