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El Cid La Ceiba Beach Hotel

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Traveler (1129)
Room & Suite (422)
Pool & Beach (274)
Overview
  • Excellent47%
  • Very good30%
  • Average14%
  • Poor5%
  • Terrible4%
Travelers talk about
“murphy bed”(36 reviews)
“cruise ship”(94 reviews)
AMENITIES
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
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Reviews (2,094)
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1,807 results
Traveler rating
816
547
266
105
73
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816
547
266
105
73
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All reviewsmurphy bedbabieca dive centercruise shipactivities directorone bedroom suitetower roomshot tubbeach areaday passfishthe general managerthe wait staffjuan carlosall inclusive planall inclusive packagetime sharetimeshare presentation
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1 - 5 of 1,807 reviews
Reviewed 4 days ago

The island is beautiful and the resort is a great locations. The only problems or concerns we had was the the hot water was inconsistent. The air conditioner kept the floor wet. We had to pay to use the WiFi and room safe. Then the...More

Review collected in partnership with this hotel
Thank popcorn2018
Reviewed 6 days ago via mobile

Great hotel. Rooms very nice and comfortable. Restaurant very good with lots of choices. Dive shop very limited. Had to reserve tanks. etc. day before and limited hours. Hotel charges by day or week for wireless access - not cool in today's world.

1  Thank debbiecacace
Reviewed 6 days ago

The hotel was very clean and the staff friendly, however the foldout bed was very uncomfortable. Apparently these foldout couch beds are present in many of their rooms. For this reason I have rated the resort as average.

Review collected in partnership with this hotel
Thank cwcummins0220
Reviewed 1 week ago via mobile

Comfortable hotel. A few things that annoyed me a bit were the wrist bands have numbers that the servers constantly ask for. The all inclusive isn’t included when booking online so just be aware you are actually getting all inclusive or else $74 pp every...More

Thank leekathy001
Response from GMELCIDRESORTS3, Gerente at El Cid La Ceiba Beach HotelResponded 6 days ago

Dear guest, Thank you very much for choosing our resort as your vacation spot for this past visit to Cozumel. We are sorry to conclude in your review that this stay at El Cid La Ceiba Beach has not fulfilled your expectations. We would like...More

Reviewed 1 week ago

This is a more basic resort. Has a wonderful king sized bed but a smaller pull out sofa so a little more crammed for 4. It's main appeal is that it is located right on the ocean and the reef. Enjoyed snorkeling just outside our...More

Thank TimMary M
Response from GMELCIDRESORTS3, Gerente at El Cid La Ceiba Beach HotelResponded 1 week ago

Dear guest, What a great pleasure to have the opportunity to recieve your comments through this platform. We are very glad to hear that this past visit to Cozumel and stay at our resort met your expectations, for us it is an honor to be...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$82 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Cozumel
#7 Top resorts Hotel in Cozumel
#12 On the Beach Hotel in Cozumel
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Cozumel
#7 Top resorts Hotel in Cozumel
#12 On the Beach Hotel in Cozumel
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveler (1,129)
Room & Suite (422)
Pool & Beach (274)
Dining (122)
Amenities (50)
Family and Play Areas (15)
Business Center & Event Rooms (1)
Questions & Answers
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Pazuzu
10 August 2018|
Answer
Response from GMELCIDRESORTS3 | Property representative |
Dear client, Thank you very much for contacting us by TripAdvisor question forum. In regards to your previous question: Cozumel downtown it is located at 5 km from the resort, nonetheless, although, you can get a long... More
1
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Google Translation
On_Da_Road1
28 July 2018|
Answer
Response from campo84748 | Reviewed this property |
Take the ADO bus from the airport to the playa Del Carmen ferry. Located right outside terminal doors. Or you can get it from Centro Cancun to Playa Del Carmen too. Cheap and safe if you just have 2 people traveling.
1
Vote
Nicole F
24 July 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS3 | Property representative |
Dear client, First off, I would like to thank you for contacting us by TripAdvisor's platform. Regarding your previous question: There are a few options available to get day pass service. *Option 1: Include: full day... More
0
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Room Tips
"The room was great. We were comfortable for our naps and night sleeps but otherwise we were out and about and..."
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"Lucia, our housekeeper was amazing! Towel art every day and always asked us if there was anything else she..."
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"Very clean rooms!"
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"We had a one bedroom with kitchenette adjoining to a studio on second floor. Loved it. Close enough to lobby..."
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