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Carr. a Chankanaab Km 4. 5, Cozumel 77600 Mexico
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Traveler (1366)
Room & Suite (497)
Pool & Beach (347)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 04/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Cid La Ceiba Beach Hotel
Updated 04/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 64 in Cozumel
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
A sun-kissed escape awaits in El Cid La Ceiba Beach Hotel is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms and blending superbly with the natural beauty of the area. This family-friendly resort offers the ultimate experience, feauturing a selection of water activities, the best scuba diving adventures and tastefully decorated accommodations perfect for family vacations and leisure stays.
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Property amenities
Paid private parking nearby
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Snorkeling
Entertainment staff
Fishing
Table tennis
Airport transportation
Banquet room
Meeting rooms
Spa
Couples massage
Head massage
Massage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
VIP room facilities
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbor View
Languages Spoken
Spanish
2866Reviews199Q+A100Room tips
Traveler rating
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  • 119
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Popular mentions
Penny J wrote a review Yesterday
Arlington, Texas4 contributions
El Cid is one of the best kept secrets in Cozumel. I go there for diving. It is always clean, inviting and I trust Luis and Carlos at the dive shop completely. They are as professional as i have ever found.
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Review collected in partnership with this hotel
Date of stay: May 2022
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convextech1967 wrote a review 25 May
Macon, Georgia114 contributions29 helpful votes
The resort is small but immaculate and the room had everything you could need. We booked a studio and got a double bed and sofa bed with kitchenette. We tried to use the sofa bed last night but it's very hard where you would sit, so I just laid sideways on the soft part. It was fine but I don't recommend it for two people. If more than 2 are going, book a larger room. Also don't plan to sleep in much past 6am if you are a light sleeper. There were loud birds calling in the open hallway outside and it echoed. We called them the clackers because they were so loud. The food & service was good albeit a little slow. But we were in no hurry so it wasn't a big deal. They serve you at the pool and on the beaches. 4:00pm to 6:00pm is happy hour and they bring you two of whatever you ordered. Everything is calculated in pesos but the dollar amount is there. You put everything to your room number and then sign the ticket before you go to your room or they will hunt you down (we forgot our first night). They have room service all day, as well as a spa area and sauna. They also have a trattoria which we never saw anyone use. It had a wood-fired oven and a few tables and chairs. The 3-story side is Wyndham/RCI and the tower side is hotel rooms. All are oceanfront. Only the hotel side has elevators. We were in 2315 and had to hoof it up three short flights. The all-inclusive is an option but we didn't do it. It was $99/day pp, but even though we are heavy drinkers, used room service, and ate all meals at the restaurant except one breakfast (we had walked down to Casa del Mar and it was subpar in our opinion, not much selection and small portions), it was only $250 for us both for four days, and two of those were travel days, and we'd have had to pay for those two days in full with the AI option. So that's $800 vs $250. Right next door to the hotel is the cruise ship terminal. Lots of shops and restaurants there. We had fun at Señor Frog's and Jimmy Buffet's Margaritaville Cozumel once the cruise ship came in. Saturday there were four military ships, Sunday there were none. Monday there was one ship. Tuesday there were four. El Cid is used as an all-inclusive beach club excursion so we are glad we are leaving today and won't have to deal with that kind of crowd. Not very many kids. They only have a ping pong table and oversized chess set for games that we saw. They have a dive shop connected to the resort that has good reviews. We don't SCUBA though. Originally I wanted to book a side trip to Xel-Ha or Xcaret but I didn't check soon enough (2 months out) and everything was booked. Also the jaunt back to town, ferry to PDC, and then getting a ride to either park seemed pretty daunting, not to mention the return trip. that makes for a very very long day and we weren't up for it. We will be back!
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Date of stay: May 2022
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Liz Beatman wrote a review 24 May
2 contributions
The rooms are awful. But, in a place like Mexico you do not spent much time in the rooms. Rooms are dated and dirty. Better communication upon check in would be nice. Did not know about room service menu, or amenities. Did not know about 1 hour of snorkeling or activities. Massage chairs are torn. Staff is amazing. EXCEPT the snorkel guy. He was irritated and never wanted to work. Food was okay. Same stuff. Nothing for kids to eat really. Served my 8 year old alcohol. NO BEACH ACCESS!! Must know this. There is NO beach for walking or swimming. Have to travel a few miles to get one. Front desk staff did not inform me about one device wifi and why are we paying for wifi on an all inclusive resort? I would neve rrecommend this resort. Paid for double bed. Got sofa bed. Asked for blankets and pillows and they got irritated. BEST thing about this place was Emilio and Victor in the dining area. Oh, yeah. AND Jose! NOT kid friendly at all. Do not bring kids. Only one restaurant open. Same menu every breakfast. When ordering omelets and stuff the staff was always irritated and slow. Food takes over 1.5 hours when ordered off menu. Just a total failure. I usually stay in 5 star resorts and THIS is why i do!
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Ground Level
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Jeanine A wrote a review 24 May
Baytown 5 contributions4 helpful votes
We always have a great time at El Cid La Ceiba and have been staying here to scuba dive for many years. The accommodations are perfect for us. The dive shop is excellent and their is no better dive master than Louise. To come in and relax on the beach and have our meals at El Cid make the trip most enjoyable.
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Review collected in partnership with this hotel
Date of stay: May 2022
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Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 3 days ago
Dear Mrs. Jeanine, First of all, We would like to extend our appreciation for your time in evaluating our service through this platform. We are very glad to determine in all these positive remarks for our resort that our service and facilities continue meeting all your expectations and that the dive tour has been memorable on each of your visits. It will be a great pleasure to have the opportunity of serving you again and continue exceeding your expectations in the future. Cordially, El Cid Resorts.
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cdelg30 wrote a review 23 May
Chicago, Illinois1 contribution
Great time spent with friendly staff and great service. Would recommend to friends and family. Everything went well with no complaints. Enjoyed my stay to the fullest. The weather for our stay was Perfect.
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Review collected in partnership with this hotel
Date of stay: May 2022
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Response from Lupita Mariscal, Otro at El Cid La Ceiba Beach Hotel
Responded 3 days ago
Dear guest, Thank you very much for taking part of your time in sharing your comments for our resort based on this past stay with us. We are delighted to determine that this experience has been an incredible and enjoyable vacation experience and we look forward to having the opportunity of serving you again in the near future. Cordially, El Cid Resorts.
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PRICE RANGE
US$122 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el cid cozumel, el cid la ceiba cozumel
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
60
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Frequently Asked Questions about El Cid La Ceiba Beach Hotel
Which popular attractions are close to El Cid La Ceiba Beach Hotel?
Nearby attractions include El Cid Ceiba Resort Day Pass (0.06 km), Royal Village Shopping Center (0.1 km), and Mayan Plaza (0.3 km).
What are some of the property amenities at El Cid La Ceiba Beach Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at El Cid La Ceiba Beach Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at El Cid La Ceiba Beach Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at El Cid La Ceiba Beach Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to El Cid La Ceiba Beach Hotel?
Conveniently located restaurants include Ix Kool, Jimmy Buffett's Margaritaville, and Paprika Mexican & Caribbean Cuisine.
Are there opportunities to exercise at El Cid La Ceiba Beach Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does El Cid La Ceiba Beach Hotel have airport transportation?
Yes, El Cid La Ceiba Beach Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Cid La Ceiba Beach Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does El Cid La Ceiba Beach Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to El Cid La Ceiba Beach Hotel?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (3.4 km).