We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
The island is beautiful and the resort is a great locations. The only problems or concerns we had was the the hot water was inconsistent. The air conditioner kept the floor wet. We had to pay to use the WiFi and room safe. Then the...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Great hotel. Rooms very nice and comfortable. Restaurant very good with lots of choices. Dive shop very limited. Had to reserve tanks. etc. day before and limited hours. Hotel charges by day or week for wireless access - not cool in today's world.
The hotel was very clean and the staff friendly, however the foldout bed was very uncomfortable. Apparently these foldout couch beds are present in many of their rooms. For this reason I have rated the resort as average.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Comfortable hotel. A few things that annoyed me a bit were the wrist bands have numbers that the servers constantly ask for. The all inclusive isn’t included when booking online so just be aware you are actually getting all inclusive or else $74 pp every...More
Thank leekathy001
Response from GMELCIDRESORTS3, Gerente at El Cid La Ceiba Beach HotelResponded 6 days ago
Dear guest,
Thank you very much for choosing our resort as your vacation spot for this past visit to Cozumel.
We are sorry to conclude in your review that this stay at El Cid La Ceiba Beach has not fulfilled your expectations.
We would like...More
This is a more basic resort. Has a wonderful king sized bed but a smaller pull out sofa so a little more crammed for 4. It's main appeal is that it is located right on the ocean and the reef. Enjoyed snorkeling just outside our...More
Thank TimMary M
Response from GMELCIDRESORTS3, Gerente at El Cid La Ceiba Beach HotelResponded 1 week ago
Dear guest,
What a great pleasure to have the opportunity to recieve your comments through this platform.
We are very glad to hear that this past visit to Cozumel and stay at our resort met your expectations, for us it is an honor to be...More
Response from GMELCIDRESORTS3 | Property representative |
Dear client,
Thank you very much for contacting us by TripAdvisor question forum.
In regards to your previous question:
Cozumel downtown it is located at 5 km from the resort, nonetheless, although, you can get a long... More
Dear client,
Thank you very much for contacting us by TripAdvisor question forum.
In regards to your previous question:
Cozumel downtown it is located at 5 km from the resort, nonetheless, although, you can get a long walk we recommend you take a cab for your comfort.
Best regards,
Response from campo84748 | Reviewed this property |
Take the ADO bus from the airport to the playa Del Carmen ferry. Located right outside terminal doors. Or you can get it from Centro Cancun to Playa Del Carmen too. Cheap and safe if you just have 2 people traveling.
Response from GMELCIDRESORTS3 | Property representative |
Dear client,
First off, I would like to thank you for contacting us by TripAdvisor's platform.
Regarding your previous question:
There are a few options available to get day pass service.
*Option 1: Include: full day... More
Dear client,
First off, I would like to thank you for contacting us by TripAdvisor's platform.
Regarding your previous question:
There are a few options available to get day pass service.
*Option 1: Include: full day access to the facilities, $12.00 USD credit for food and beverages. Cost per person: $21.00 USD.
*Option 2: From 11:00 am to 5:00 pm access to the facilities, food, beverages, Towel, 90 minutes snorkel and equipment. Cost per person: $48.00 USD.
Best regards,
