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Sunscape Sabor Cozumel

Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel 77600 Mexico
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Traveler (4175)
Room & Suite (705)
Dining (361)

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About

#10 of 11 all-inclusives in Cozumel
Location
Cleanliness
Service
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Fun is at the heart of Sunscape Sabor Cozumel, the perfect Unlimited-Fun(R) getaway in an ideal island destination. Located on the small island of Cozumel, Sunscape Sabor is the most complete beachfront resort complex on the island. The 128 spacious guest rooms offer finely-appointed amenities and beautiful views. Each guest room has a private balcony or terrace, mini-bar, flat screen TV, individual temperature control with air conditioning and more. Sunscape Cozumel's family-friendly experience features a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids. Families, friends, singles, and couples will enjoy Unlimited-Fun(R) privileges with a variety of amenities and activities throughout the resort including limitless access to dining at 3 reservation-free restaurants and national and international alcoholic and non-alcoholic beverages at 2 bars and lounges. 24-hour dining options allow guests to enjoy late night bites at the Seaside Grill. Take part in land and water sports, relax by one sparkling pool, indulge in the Spa by Pevonia(R), or bask in the sun on the largest beachfront of any resort in Cozumel. The kids can have a blast at the Explorer's Club, a fully supervised club with Red Cross certified staff for ages 3-12, while participating in various activities and programs. As a bonus, explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Dive into the deep at world-renowned dive sites with the help of the fullservice, on-site dive operator. A fun-filled getaway in the perfect island destination can be found at Sunscape Sabor Cozumel. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Paid wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Snorkeling
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Family Resort
Great View
Languages Spoken
Spanish
4,056Reviews657Q+A100Room tips
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Kathy S wrote a review Apr 16
Kansas1 contribution
If you aren't expecting a 5* resort, and want just the basics -- this place is great! We loved the pool & beach -- and, would definitely come back to enjoy it again. Food -- not so good! You aren't going to starve, but you aren't going to get great food either!! As a UVC member, we adults were able to go next door to the Market Cafe, which had a great breakfast buffet, and made to order omelets, which was well received. We went to Market Cafe most dinners, as well, but the selection wasn't so good! El Patio needs more or better things on the menu -- 9 of us in our group, and no one was too impressed! Sunnyside -- no, thanks! Thankfully, every lunch/afternoon, they cooked hamburgers and had nachos by the beach bar, and they were okay....sure do miss the Food Truck Burger Bus, though!! They also cooked Taco al Pastor by the pool every day, and they were good!! The interior of the resort could use a good spiffing up -- trash under the stairs, palm fronds need picked up, etc. Would I go back -- yes -- I love the pool & the beach!! Oh, and the snorkeling -- you can snorkel right off the beach -- no cost!! It was awesome -- watch some videos on Google about snorkeling with bread in water bottles!! Tere in the spa is wonderful -- I had a 50 minute relaxation massage, and it was probably one of the best that I have ever had!
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Date of stay: April 2024
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Trip type: Traveled with family
Room Tip: Go & enjoy -- Cozumel is awesome! Unlike lots of other resorts, the pool does not get too...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Becky F wrote a review Apr 8
2 contributions
Just gone down hill! Service is horrible, food made us gag each night, had to pay $30 for a cab ride both ways into town just to get something to eat because the food at Sunscape was so bad! False advertisement on their website. Doors have no weather stripping. Water (or possibly sewage) dripping from the upper room into our bathroom. The restaurants at the resort that were advertised were never even open. Rooms are filthy. Alcohol for the drinks were either watered down or just colored water. The only thing good about the place, is the beach access and view. Would not recommend this place to my worst enemy! Can't wait to go home!
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Date of stay: April 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Suzanne M wrote a review Apr 3
Gatineau, Quebec, Canada24 contributions66 helpful votes
We spent 2 weeks at the resort. We enjoyed our stay, the weather was great, good snorkeling off the beach, nice beach and staff were very pleasant. This was our third time at this resort, the last two were after they shrunk the resort and created Dreams resort nextdoor. Resort is now run down and needs repairs, we will not be back. Too many issues not being dealt with. Now there is only 2 restaurants with so so food, often got mixed up orders long waits and cold food.. They have an italian option 5 nights a week, they setup tables by the pool. We showed up at 7:30 pm, wouldnt let us in despite empty tables, told us to come back at 8 pm. If they let us in we wouldn t be done by next seating at 8 pm. We walked by around 8:15 and only 2 tables had people. Go figure?? We had access to buffet at Secrets which saved us a few nights and their breakfast was good too. Staff there were verynice and efficient, Eugena, Rosana, Zenna. Two of them were getting laid off while we were there. Why were they letting go their best staff? It was a bit chaotic after they were gone dealing with new staff longer wIt times. They only fill the minibar when you get there for the week so when we started our second week, we asked for a refill. They said no. There was no hot water at least 6 times during our stay. They said let the water run for a while, didn t work most of the time. The exterior stairs to get to our third floor unit were littered with dirty plates and glasses. Took them a week to pick them up after asking a few times. They never cleaned /swept the stairs the whole time we were there. Consistent smell of septic throughout the resort. Shortage of beach chairs for the amount of guests. This is not a fancy resort, you get what you pay for but this place definitely took a nose dive from the previous times we were there. We didn t let it ruin our holiday but will not go back. Too bad because it is a nice little resort and well situated as everything is close to the beach.
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Date of stay: March 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jos R wrote a review Apr 1
2 contributions1 helpful vote
Too many tramps (unevenness) while walking. Kaiak personal asking for tip before using the amenities which it’s free Today. The worst; the hostess (Aurora) denied an empty table for 8. She told us we cannot reserve a table for ten then when and seat on an empty table of 8 she told me it was reserved. It is incoherent.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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dazanoni wrote a review Mar 2024
1 contribution
Too many kids for me. Food was good just not a lot of restaurants to choose from. Not much for night entertainment. Place needs to be fixed up. Small resort so and I enjoyed sharing the beach with a few people. Great place to snorkel from your beach. Love booking excursions and having the boat pick us up at the peir on our beach.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mark wrote a review Mar 2024
2 contributions
My wife and I have visited Sunscape Sabor a total of 3 times in the past 5 years and we have always enjoyed our stays there. This last time we stayed for 2 weeks between March 14 and 28th. The weather was wonderful. The diving and snorkeling were great as always but we did feel the the resort itself is beginning to look a bit worn out. The rooms are getting old and dated. The water in the room was often cold and could take several minutes to warm up if you left the shower running. The room was often not made up before 5pm and there was an overall lack of cleanliness on the resort grounds from past visits. The food is ok but nothing special and gets repetitive but we had expected that from past visits after all we went for the weather and the Mexican experience which we thoroughly enjoyed. The resort is a 3 to 31/2 star and reflects that . Many of the other guests were very pleased with their stay and so maybe I'm being overly critical but I don't think we'll be back again.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ashbramhall12 wrote a review Mar 2024
1 contribution
Beautiful resort, not a hotel feel. Everybody was phenomenal. Although their buffet was closed 3 out of 6 of our days we were there. When it was only supposed to be closed once a week. Very disappointing experience with the food.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lcastillo5148 wrote a review Mar 2024
1 contribution1 helpful vote
This place is in serious decline. We’ve stayed here multiple times and we’ve enjoyed everything. This time we were eager to leave. Derive and services were awful. Cold food, unhappy employees and deteriorated rooms.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CSFTMF wrote a review Mar 2024
Windsor, Colorado50 contributions79 helpful votes
We were at Sunscape Sabor Christmas week. It was full and they were under staffed. The food was sub-par; we had egg shells in scrambled eggs 4 days in a row so stopped getting them and blue plastic string wrapped around the broccoli that I almost choked on. There were no available chairs on the beach most days. They definitely cater to children. Our room had cockroaches and we were simply given a can of Raid. Our ac broke about 1pm and we notified the front desk. After 10pm they called and asked if we'd like to sleep in a room w ac but we were already sleeping. We were moved the next day and had to be out of one room by 10 and couldn't get our new room until 3. We recognized a bartender from our last Secrets stay; Carlos down on the beach. He was the highlight of our trip. It's always good to see a familiar friendly face.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CB_Napa_Valley wrote a review Mar 2024
Napa Valley, California1 contribution
Food was beyond disappointing in both flavor and serving temperature and we tried all options for meals. While clean it could have been better and it just seemed tired with multiple minor things in need of repair.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱9,264 - ₱13,464 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sabor cozumel hotel cozumel, wyndham cozumel hotel, cozumel wyndham
FORMERLY KNOWN AS
Sabor Cozumel Resort and Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
128
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SUNSCAPE SABOR COZUMEL - UPDATED 2024 Resort (All-Inclusive) Reviews & Price Comparison (Mexico) - Tripadvisor

Frequently Asked Questions about Sunscape Sabor Cozumel
Which popular attractions are close to Sunscape Sabor Cozumel?
Nearby attractions include The Mayan Cacao Company (1.3 km), Palancar Reef (6.1 km), and Chankanaab Reef (4.5 km).
What are some of the property amenities at Sunscape Sabor Cozumel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Sunscape Sabor Cozumel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunscape Sabor Cozumel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sunscape Sabor Cozumel?
Yes, free parking is available to guests.
What are some restaurants close to Sunscape Sabor Cozumel?
Conveniently located restaurants include Alberto's Beach Bar & Restaurant, SkyReef Cozumel, and Paradise Beach Cozumel.
Are there opportunities to exercise at Sunscape Sabor Cozumel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sunscape Sabor Cozumel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Sunscape Sabor Cozumel?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (12.6 km).
Does Sunscape Sabor Cozumel have any great views?
Yes, guests often enjoy the ocean view available here.
Is Sunscape Sabor Cozumel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.