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Hotel Mary Carmen

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Traveler (69)
Room & Suite (53)
Dining (6)
Overview
  • Excellent57%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible2%
Travelers talk about
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Rooms
Family Rooms
Concierge
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (170)
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85 results
Traveler rating
43
29
7
3
3
Traveler type
Time of year
LanguageEnglish
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43
29
7
3
3
Show reviews that mention
All reviewscontinental breakfastrooms are cleanmain plazagreat locationhot waterkitchen areawalking distanceair cona great staycable tvstayed here for nightsceiling fantwo double bedsthe hotel staffwould stay here againdive gearfresh fruit
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1 - 5 of 85 reviews
Reviewed 4 days ago

Well, my wife wears certain jewelry for Cozumel so when we returned home she put the bag back in her jewelry case and didn't bother to look at it again until we were going on a short trip. At first, she thought she had lost...More

Thank TonyDSR
Response from car8, Director General at Hotel Mary CarmenResponded 3 days ago

Dear guest, I´m sorry to hear you are missing some personal belongings, unfortunatly i don´t have your name and the date you stayed with us to check when it could happened. In our Hotel we care about our guests safety, therefore we have a surveillance...More

Reviewed 1 week ago

We normally travel booking in all inclusive 4 or 5 stars and we were pleasantly surprised after our choice to spend a night in this nice little hotel. Great location centro San Miguel 2 minutes from de ferry from Playa Del Carmen, lovely staff, and...More

1  Thank Christian L
Response from car8, Director de Relaciones Públicas at Hotel Mary CarmenResponded 1 week ago

Dear Christian, We really appreciate your feedback. I would like to thank you for choosing Hotel Mary Carmen during your stay in Cozumel. I hope we managed to make it special. Looking forward to welcoming you again!

A TripAdvisor Member
46
Reviewed 2 weeks ago via mobile

What a wonderful little hotel in the heart of Cozumel. The price was super reasonable and the accommodations were fantastic. The room was very nice. It is very close to the ferry and loved the fact that so close to many restaurants. There is a...More

1  Thank A TripAdvisor Member
Response from car8, Director General at Hotel Mary CarmenResponded 2 weeks ago

On behalf of the staff and management, I would like to thank you for choosing Hotel MaryCarmen during your stay in Cozumel. I hope we managed to make it extraordinary and special. Looking forward to welcoming you again!

Reviewed 28 May 2018

Quaint boutique hotel right where you want to be! Clean with all the basics you need. Very friendly staff that answered all our questions with a smile. Hot showers, TV with a few English channels and cool air. We are already saving up for the...More

1  Thank GARhondaK
Response from car8, Director General at Hotel Mary CarmenResponded 28 May 2018

Thank you so much for sharing your experiencie. See you in your next holidays! It’s really a pleasure for us.

Reviewed 22 May 2018

Cutting to the chase, clean room, cold AC, staff super friendly and helpful.The first night my hot water would not shut off in the shower. I think it was 8 pm or so but anticipating a night of splattery noise, I let management know so...More

2  Thank SkyMastersHangGlidin
Response from car8, Director General at Hotel Mary CarmenResponded 23 May 2018

That´s a very interesting review! thank you so much for sharing your experience and for been host with us. We hope to see you back soon!

View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Laundry Service
Multilingual Staff
Concierge
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$32 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$32 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (69)
Room & Suite (53)
Dining (6)
Family and Play Areas (29)
Questions & Answers
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debToronto
6 April 2018|
Answer
Response from FloresRO | Reviewed this property |
It was peaceful when we stayed there. Not much noise to speak of.
1
Vote
WillowsWay
24 January 2018|
AnswerShow all 2 answers
Response from car8 | Property representative | Reviewed this property |
Yes there are, but the best are 15 min distance or the other side of the island wich are wonderful!!
1
Vote
Google Translation
Alan P
20 January 2017|
Answer
Response from car8 | Property representative | Reviewed this property |
There is a parking near by but there is a quote. And no sorry, the rooms don´t have refrigerator.
0
Votes
Google Translation
Room Tips
"Tip: ask for rooms upstarts. Can get noisy on the entrance floor. Breakfast is expensive and not that good."
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"Ground floor near the seating area which is a hot spot and near the turtles"
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"There is no elevator. If you have heavy luggage stay on the first floor. If you are a light sleeper, take..."
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"If you have a large party, c-1 has 2 double beds and a single"
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