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Carretera a San Juan Km 4 Zona Hotelera Norte, Cozumel 77600 Mexico
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Lowest prices for your stay
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Traveler (774)
Panoramas (9)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 25/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Playa Azul Cozumel Hotel
Updated 25/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#5 of 64 in Cozumel
Travelers' Choice
Playa Azul Cozumel is an oceanfront, small, charming and family run hotel distinguished by its personal service from the staff and owners. A truly home-away-from-home resort for those who prefer to be close to the ocean but not far from their room. For those who like to enjoy a wonderful gastronomic experience and friendly atmosphere. Playa Azul is a Breakfast hotel but if you prefer the All Inclusive vacation our resort offers the best menu (a la carte) both for food and beverages.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids pool
Highchairs available
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Game room
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Currency exchange
Gift shop
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Private beach
Private balcony
Cable / satellite TV
Flatscreen TV
Walk-in shower
Room service
Bottled water
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Pets stay free


Full view
50Car recommended
Grade: 50 out of 100
10Restaurantswithin 1 km
1Attractionwithin 1 km
795Reviews83Q+A100Room tips
Traveler rating
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Popular mentions
lakeeriebeachbums wrote a review Apr 2022
Port Clinton, Ohio1777 contributions12 helpful votes
Overdue praise! This was 30th year return to Coz and usually stay in homes or condos last 20 years. Decided to change it up this year with first week of 5 at PA. What a great decision. I arrived with an open head injury from the Cleveland airport and was immediately set up to get ER care at San Miguel Clinic by the manager, Yassir. I was given such care and concern by all. Geraldine's twin sister was my doc so I felt extra concern from her and also all waiters who watched out for me. Room was perfect. Meals were the same. We are returning in 2023! This was truly why we love Coz and it's people
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Date of stay: February 2022Trip type: Traveled
Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 4 weeks ago
Hola lakeeriebeachbums! Thank you very much for taking the time to share your experience at Playa Azul Cozumel. We are very pleased to know that you spend a great time with us, we are proud to have met your expectations. You are part of Playa Azul family and it will be a pleasure to host you again next year! Warm regards
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Darryl C wrote a review Oct 2021
28 contributions4 helpful votes
Hotel's Favorite
This was my first time to Cozumel. The staff at the resort was fantastic and very attentive. My hat goes off to Juan!!! I am glad I visited during a drop in the peak of tourist. It felt so wonderful to be treated like family. I cant wait to come back to this resort.
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Date of stay: October 2021Trip type: Traveled
Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 2 Nov 2021
Thank you very much Darryl for your beautiful comment. We are glad to know that Juan and everyone made you feel welcomed and attended. We are so happy that your expectations were fulfilled and it will be a pleasure to host you again and pamper you as you deserve, as a Playa Azul family member. Thank you very much for your preference. See you soon Warm regards
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cowanderlust11 wrote a review Apr 2022
rome23 contributions7 helpful votes
This is a lovely smaller hotel that has a lot of charm and a personal touch. The staff were kind and proficient and the room was very comfortable and good value (Ocean Front Suite). The location is ideal for those who want a quieter experience of relaxation and a slower tempo. There is a beach club next door, but very little foot traffic traversing the hotel’s beach compared to other places. We stayed for six nights and with the all inclusive package. There was enough variety to the menu that we were not bored of the choices, and it provides a good range from local dishes all the way to American staples. The cocktails were good. The “house reef” was a wonderful place for our three year old to play and snorkel, very protected but with a good variety of fish and even a spotted moray and some young rays who visit the coral growth around the pier.
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Date of stay: March 2022Trip type: Traveled
1 Helpful vote
Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 13 Apr 2022
Hola cowanderlust11 Thank you very much for taking the time to write this beautiful review about your experience in our hotel. It is always a pleasure to try to make your stay as memorable as possible and I am very happy to read that you and your kid enjoyed all your stay including the snorkeling. We look forward to hosting you back again in the near future. Best regards Warm regards
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Liz V wrote a review Apr 2022
Northville, Michigan46 contributions13 helpful votes
This charming hotel has a small feel, not a big resort ambience, and its simplicity is its strength. We came here to snorkel and lay back and get away from it all; this hotel was a great choice for us. Hotel Playa Azul features staff who bend over backwards to serve you, a wonderful included breakfast buffet, a nice dock extending into a turquoise-water snorkeling area where we found stingray, eel, needlefish, and more, an on-beach bar and grill that has yummy Mexican food, and a nice sleep room with ocean view balcony. Also, we got to know several friendly families while there since faces become familiar -- this was a welcome change from the resort experience. The location is about 3 miles from San Miguel downtown, and the taxi costs $5 one way. We wished that the hotel provided bike rentals onsite, but they did refer to moped providers who were willing to bring them to the property. Renting a car required a $400 cash deposit or else $400 billed to your credit card and then (hopefully) refunded after a week -- so we opted not to do that. We went on the very best taxi tour ever with taxi Number 50 that comes right to the hotel, with Nelson Casanova, who is a living, breathing history book. We were fascinated by his monologue on Mayan history, the history of San Gervasio (he could be a tour guide at that site), the influence of the Spaniards including Gonzalo Guerrero, Mayan gods, the customs of the people of Cozumel from ancient times to present, current events, statistics and dates -- we were pleasantly surprised and thrilled because we had simply wanted a ride around the island and boy, were we lucky to get such a bonus when we came across Nelson, who is a history buff and bilingual native of Cozumel. (52) 987 800 77 24. Ladies, bring a magnifying mirror as there is none in the room; you'll need a hand mirror if you want to see the back of your hair. To the hotel, a suggestion: why not add a hot tub to the pool? This would be amazing. Folks: definitely eat at the Lobster House just across the street, where the kids will enjoy the pond with gigantic crabs, all will love the mariachi band, you will love the EXCELLENT lobster and fish and chips -- SO SO GOOD! Also, go to Buccano's a couple blocks south on the same road -- you can walk at night and it is very safe! Or just eat at the hotel restaurant -- they are flexible and the food is great! We appreciated that the hotel staff accommodated our every little request and made valuable recommendations, and the fact that there were no mask Nazis. The COVID antigen test was arranged through the front desk and the nurse comes right to your room, where you get a result immediately, and you get an emailed lab report in a few hours, which you email to the front desk and they print for you to bring to the airport. Cost: $35. Bring a wad of $1 bills and tip these good, hard-working folks. They appreciate it. Even if it is just a dollar. Also, it is nice that you can pay in dollars everywhere. All the guests we came upon during our stay here were American, but we are not sure if that is consistently the case. If you go to Hotel Playa Azul, know that you will not be in the midst of the fray. It's a distance from the hubbub. It's remote. Know if you want that. We did, and we would love to join the loyal repeat customers, some of whom we met, who return here year after year for a wonderful experience in a tropical beach wonderland.
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Date of stay: March 2022
Sleep Quality
1 Helpful vote
Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 5 Apr 2022
Hola Liz Thank you very much for sharing with us and other travelers such a detailed review about your recent stay with us. Your opinion is very important to us, and we are very happy to read that you enjoyed the facilities, the service and the food. Comments like yours help other guests to know the hotel and the Playa Azul experience. We are glad to know that everyone made you feel welcomed and attended. We also appreciate your suggestions regarding the magnifying mirror and the hot tub, I will send them to my superiors. It will be a pleasure to host you again and pamper you as a Playa Azul family member. Thank you very much for your preference and your recommendation. Warm regards
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Scott G wrote a review Mar 2022
Tampa, Florida37 contributions23 helpful votes
We just returned from a 6 night stay at Playa Azul and we really enjoyed our stay. We are a family of three with a teenage daughter and we stayed in one of the ocean view suites. The room had a great view of the crystal clear water and it had plenty of room for the three of us. Playa Azul is a fairly small quiet resort which is exactly what we were looking for. The staff and service was top notch - they really took care of us. We did not do the all inclusive package but we did eat and drink plenty while at the resort. I was pleasantly surprised with the food choices and the margaritas were fantastic. There are other places to eat around the resort (i.e. Lobster House) and the town is about a 5 minute cab ride. As many have mentioned the snorkeling in front the resort is fairly good. Plenty of different fish species to see and the water clarity was amazing. The beach club next door does provide wave runner tours but I didn't feel it interrupted our ability to snorkel or enjoy the water. We did do a snorkeling trip with Chac choc tours which I would highly recommend. They take you down to the south side of the island where some of the popular snorkeling spots exist. We also rented a jeep for a day to drive around the island. I would recommend this as well. We stopped for lunch at a place called coconuts which was located on the cliffs right over the beach on the east side. Pretty cool spot. While staying at Playa Azul or in Cozumel, I would highly recommend having dinner at least one night at Buccanos. The food was fantastic, atmosphere was great and service was top notch. One of the better meals I have had in a while. Overall, I would highly recommend Playa Azul and I hope I get a chance to visit again. It was a very relaxing trip with great service, food, snorkeling and plenty to do if you so desire.
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Date of stay: March 2022
Response from Ana Durand, Marketing at Playa Azul Cozumel Hotel
Responded 4 Apr 2022
Hola Scottg964!! Thank you very much for your review, we are proud to read that you had a good experience. We are glad to know that you liked the food, the service and that you enjoyed the snorkel in front of the hotel. Once again thank you for taking some of your time to share your experience and we all look forward to having the pleasure of welcoming you again. Kind regards
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US$174 - US$222 (Based on Average Rates for a Standard Room)
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Playa Azul Golf Scuba Spa Hotel
MexicoYucatan PeninsulaQuintana RooCozumel
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Frequently Asked Questions about Playa Azul Cozumel Hotel
Which popular attractions are close to Playa Azul Cozumel Hotel?
Nearby attractions include San Juan Reef (0.2 km).
What are some of the property amenities at Playa Azul Cozumel Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Playa Azul Cozumel Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Playa Azul Cozumel Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Playa Azul Cozumel Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Playa Azul Cozumel Hotel?
Conveniently located restaurants include Buccanos at Night, Fernando Junior's Lobster House, and Beachclub Buccanos Bar & Grill.
Are there opportunities to exercise at Playa Azul Cozumel Hotel?
Yes, guests have access to a pool during their stay.
Are pets allowed at Playa Azul Cozumel Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Playa Azul Cozumel Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Playa Azul Cozumel Hotel?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (5.4 km).
Does Playa Azul Cozumel Hotel have any great views?
Yes, guests often enjoy the ocean view available here.