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Hotel Cozumel and Resort

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Pool & Beach (701)
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Overview
  • Excellent24%
  • Very good41%
  • Average21%
  • Poor8%
  • Terrible6%
Travelers talk about
“dive paradise”(275 reviews)
“dive shop”(223 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Hotel Cozumel and Resort
Offers & Announcements: 40% off room rate
Offers from Hotel Cozumel and Resort
Offers & Announcements: 40% off room rate
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,910)
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1,612 results
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All reviewsdive paradiseunderground tunneldive shopall inclusive packagedive lockersbeach areabeach clubdive tripall inclusive planhuge poolrinse tanksclose to townbuffet stylefajitasfishocean sidedive operator
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1 - 5 of 1,612 reviews
Reviewed yesterday

Usually we stay at large all-inclusive resorts when in mexico. This time, after a family vaca at another resort, I extended my stay to go diving. I found hotel cozumel and resort online and thought I would try them out. Pricing was fair, and they...More

Thank BGBedm
Hotel's Favorite
Reviewed February 20, 2018

I have stayed here before and will be back again. I had absolutely no complaints about this hotel once again. It is not a high end/luxury hotel, which keeps the price low and I hope that never changes. The location is perfect. Easy to walk...More

2  Thank Kay N
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded February 20, 2018

Dear guest, On behalf of our hotel, we want to thank you for choosing our property to stay during your holidays with your valuable group, thanks for your 100% review, what you said, is the essence of our hotel, our valuable staff works hard. every...More

Reviewed 5 days ago

You can absolutely tell that the resort is on a down-swing. We enjoyed the location because it was a quick walk to better food and some shopping. Food: Not so great. Although it was an all-inclusive trip, we ate breakfast at the resort twice and...More

1  Thank 7hockey7
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded 3 days ago

Dear Guest, Thank you for spending your holidays at our hotel, thanks also for your comment, sometimes our food is not good for some customers, however, most of our customers are satisfied, but anyway, we will share your opinion with our food and manager of...More

Reviewed 6 days ago via mobile

The million dollar question is would you stay again, and the answer is definitely yes. That said, this hotel is positioned more toward the budget conscious end of the spectrum, so keep your expectations reasonable. The property is large and clean, and the staff were...More

Thank Nick R
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded 6 days ago

Dear guest, Thank you for spending your vacation at our hotel, also thank you very much for your valuable review, we will share it with all our staff and the heads of each department involved. Just a quick note, the tap water in the vanity...More

Reviewed 1 week ago

We stayed here with a last minute flight to catch up with our cruise we had done no research on hotels in the area or on the country since we figured we were staying with disney. We missed out flight so we used groupon to...More

Review collected in partnership with this hotel
Thank sherishark
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded 1 week ago

Hola Sheri, We want to thank you for spend that night in our hotel, thanks also for your review, I will share it with our staff. We hope you can come back soon, but at least for a week. Saludos Cordiales

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Most Booked Properties in Cozumel, Mexico
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$67 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$67 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1314)
Pool & Beach (701)
Room & Suite (260)
Dining (149)
Amenities (31)
Business Center & Event Rooms (13)
Family and Play Areas (11)
Questions & Answers
Ask a question
RangMX
April 5, 2018|
AnswerShow all 2 answers
Response from Enrique U | Property representative |
Estimado Ranger, EL horario de servicio de alberca es a partir de las 8am y hasta las 9pm. Nuestro bar de la alberca esta abierto de 11am y hasta las 10pm, sin embargo tambien tenemos nuestro Lobby Bar con servicio de 5pm a... More
1
Vote
ggerace18
March 9, 2018|
Answer
Response from Enrique U | Property representative |
Hola, Thanks for your inquiry, most part of the year our cancellation policy is 72 hours prior to arrival, to avoid 01 night as penalty. During our high season are 2 nights and the dead line is between 7 to 14 days to... More
0
Votes
ggerace18
February 17, 2018|
AnswerShow all 2 answers
Response from AAtraveler | Reviewed this property |
They were very accommodating we did not leave till 4pm they allowed us to leave our bags and then go over to the beach and eat lunch
0
Votes
Room Tips
"Bring your own pillow. The room had an air conditioner that worked well."
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"We liked the ground floor pool side room best."
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"3rd floor rooms have a nice view"
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"Rooms were clean and the air conditioning worked great. You don't get the 5-Starr fluffiness with the..."
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