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Cozumel Hotel & Resort, Trademark Collection by Wyndham

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Carretera Costera Sur KM, Cozumel 77600 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$260
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Free cancellation until 23/12/21
Reserve now, pay at stay
Hotels.com
US$260
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Free cancellation until 23/12/21
Reserve now, pay at stay
Traveluro
US$116
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WyndhamUS$368
Booking.comUS$189
eDreamsUS$260
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1672)
Pool & Beach (531)
Videos (7)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 22/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cozumel Hotel & Resort, Trademark Collection by Wyndham
Updated 22/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 62 hotels in Cozumel
Location
Cleanliness
Service
Value
Travelers' Choice
This gorgeous resort is one mile away from the newly renovated center square with shopping, local restaurants and bars, and just minutes from the colorful and abundant coral reefs that have made Cozumel one of the world's top snorkeling and diving destinations. The largest swimming pool in town with two diferent meal plan options: All inclusive and European plan. 180 newly remodeled air conditioned rooms in 3 story buildings, including 6 superior rooms with jacuzzi and 1 two bedrooms Master Suite, all with flat screen tv, Wi-Fi free access, direct dial, touch tone telephones, bottle of water on arrival, radio alarm clock, safety deposit box, iron-ironing board, hair dryer and toiletres, adjoining rooms availables. the 180 rooms are non smoking. Adjoining and disabled rooms available.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Complimentary welcome drink
Poolside bar
Diving
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Board games / puzzles
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Cable / satellite TV
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish
2539Reviews196Q+A100Room tips
Traveler rating
  • 775
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  • 197
  • 137
Traveler safety
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Popular mentions
Micah S wrote a review 21 Sep
San Francisco, California4 contributions
This place could be a whole lot worse and a whole lot better. The food is terrible. There’s only one pillow per bed and uncomfortable. And the overall facilities are degraded. On the plus side, the price is reasonable and the staff are super friendly. Oh and you should know that the all inclusive package doesn’t get you top shelf liquor - you need to pay extra for that.
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Cozumel Hotel and Resort, Marketing at Cozumel Hotel & Resort, Trademark Collection by Wyndham
Responded 2 days ago
Dear Guest, We sincerely appreciate your comments about your recent stay with us. We apologize for the inconveniences during your stay. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope you give us the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Cozumel Hotel and Resort
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apr55 wrote a review 21 Sep
Durham, North Carolina3 contributions
Dated 4 star hotel but felt like a 2 or 3 star. My room needed to be updated with new fixtures and the ac reworked so it doesn't blow on the bed. Overall a pretty good experience. Staff is mostly friendly and the grounds & pool are well maintained. I felt the covid precautions were well done.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
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Sleep Quality
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Response from Cozumel Hotel and Resort, Marketing at Cozumel Hotel & Resort, Trademark Collection by Wyndham
Responded 2 days ago
Dear Guest, We sincerely appreciate your comments about your recent stay with us. We apologize for the inconveniences during your stay. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope you give us the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Cozumel Hotel and Resort
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Summer C wrote a review 18 Sep
4 contributions
The Wyndham Cozumel Hotel & Resort was an amazing place to stay and I highly would recommend. My group did the all-inclusive which was especially great to have when coming back from diving. The way that the hotel very easy is connected to Dive Paradise was what really made this place different than others. We would go across the street for breakfast with an amazing view and then walk through one door and was at Dive Paradise. The all-inclusive was very appreciated after a tiring day of diving. The food and drinks were really great (my only wish would be more vegan friendly options). The were very cautious with covid and took lots of safety measures. The rooms were very clean and comfortable, it was wonderful to have air conditioning in the rooms. The activities were a little limited but still a fun time and all the workers were so kind and caring. The pool was definitely a hit in my group as we spent all afternoon after lunch til sunset just hanging out.
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Date of stay: August 2021
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Response from Cozumel Hotel and Resort, Promocionar at Cozumel Hotel & Resort, Trademark Collection by Wyndham
Responded 4 days ago
Thank you very much for taking the time to share your experience with us and for giving us as always the opportunity to host you and create a fabulous vacation for you. It is wonderful to know that you were able to enjoy a fantastic stay, with our facilities and staff. It was our pleasure to take care of you and we look forward to welcoming you back in your next visit. Sincerely, Cozumel Hotel and Resort
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Niko H wrote a review 12 Sep
2 contributions1 helpful vote
Hotel Cozumel is conveniently placed on the edge of town right across from the water and a perfect location if you plan to do any scuba diving. Right as you walk into the hotel you are struck with a massive open-air lobby with architecture and color choices that make it feel as if you are walking into a massive Caribbean villa. Checking into our rooms went extremely smoothly due to most of the staff speaking good English. As we were checking into our rooms a server comes by with some iced tea drinks. I’m not exactly sure what they are but they were refreshing and delicious. I even accidently knocked mine over and the server gave a good-natured chuckle and instantly offered to get me another one. The rooms were standard for the price point: clean and well stocked We upped the AC in my room...but as always it could have been stronger. Where Hotel Cozumel really set itself apart was the service. Our group got the all-inclusive (which I highly recommend) and server were constantly offering drink or to take plates. When I got a scape at the pool the staff immediately helped me get a band aid. The servers were also happy to offer drink recommendations all of which were incredibly good. Personally, I really enjoyed the food (and all you can eat aspect of it), but I know some of my vegan/vegetarian friends had some trouble. Breakfast/Lunch is located across the street from the hotel (there is a tunnel if you don’t feel like crossing the street) right on the beach. It is an open-air dining air where you can enjoy your breakfast with the cool see breeze and electric blue ocean water. The pool is massive and is beautifully decorated. It is the perfect location to enjoy the beautiful weather and have a drink or two… or four. The pool atmosphere is really completed by the music and scheduled activities. We played water volleyball and threw around a ball one of the staff members gave us. If you plan on scuba diving during your Cozumel Trip, I highly recommend using Dive Paradise. They are right across the street form Hotel Cozumel and have amazing service, and they are great for beginners as well!
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Date of stay: August 2021
Value
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1 Helpful vote
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Response from Cozumel Hotel and Resort, Promocionar at Cozumel Hotel & Resort, Trademark Collection by Wyndham
Responded 1 week ago
Dear Guest, It's a great pleasure to receive your wonderful review about about your experience, we are very happy you have enjoyed your stay with us. We are thankful for choosing Cozumel Hotel and Resort, Trademark Collection by Wyndham. We look forward to seeing soon! Sincerely, Cozumel Hotel and Resort
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Lindsay N wrote a review 12 Sep
5 contributions
Upon arrival at Hotel Cozumel my group was greeted warmly and got checked in easily to our beautiful room, the best part being the air conditioning saving us from the heat and humidity of Cozumel. The resort is beautiful, with helpful staff and amazing food and drink. It is the perfect location for diving access, with the Dive Paradise shop being right across the street. There is even a tunnel under the road to get from one to the other. All the food was delicious and there were many options to choose from, like at the buffet style breakfast and lunch restaurant with an ocean view, conveniently located next to Dive Paradise. I felt very safe being at the hotel even with covid-19 as they took all the proper precautions.
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Date of stay: August 2021
Location
Cleanliness
Service
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Response from Cozumel Hotel and Resort, Promocionar at Cozumel Hotel & Resort, Trademark Collection by Wyndham
Responded 1 week ago
Dear Guest, We thank you for taking the time to share your experience with us, we are pleased that you enjoyed our facilities and services. Thank you for your valuable preference and we look forward to welcoming you back soon. Best regards, Cozumel Hotel and Resort
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PRICE RANGE
US$77 - US$160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel cozumel cozumel, hotel cozumel resort, cozumel resort
FORMERLY KNOWN AS
Hotel Cozumel & Resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
180
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Frequently Asked Questions about Cozumel Hotel & Resort, Trademark Collection by Wyndham
Which popular attractions are close to Cozumel Hotel & Resort, Trademark Collection by Wyndham?
Nearby attractions include Cozumel Bar Hop (0.2 km), La Internacional Cerveceria (1.0 km), and San Gervasio Mayan Archaeological Site (1.2 km).
What are some of the property amenities at Cozumel Hotel & Resort, Trademark Collection by Wyndham?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Cozumel Hotel & Resort, Trademark Collection by Wyndham?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Cozumel Hotel & Resort, Trademark Collection by Wyndham?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Cozumel Hotel & Resort, Trademark Collection by Wyndham?
Yes, free parking is available to guests.
What are some restaurants close to Cozumel Hotel & Resort, Trademark Collection by Wyndham?
Conveniently located restaurants include Señor Frog's Cozumel, Taco y Tequila Cozumel, and Hooters Cozumel.
Are there opportunities to exercise at Cozumel Hotel & Resort, Trademark Collection by Wyndham?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Cozumel Hotel & Resort, Trademark Collection by Wyndham offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Cozumel Hotel & Resort, Trademark Collection by Wyndham?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Cozumel Hotel & Resort, Trademark Collection by Wyndham?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (1.2 km).
Does Cozumel Hotel & Resort, Trademark Collection by Wyndham have any great views?
Yes, guests often enjoy the ocean view available here.