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Carretera a Chankanaab Km 7.5 Zona Hotelera Sur, Cozumel 77600 Mexico
16 people are viewing this hotel
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Traveler (2664)
Pool & Beach (704)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fiesta Americana Cozumel All Inclusive
Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 64 in Cozumel
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Fiesta American Cozumel All Inclusive offers upscale and family-friendly accommodations on Cozumel calm southwestern shore, which happens to offer some of the best scuba diving and snorkeling in all of Mexico. Guests can flow from the terrace swimming pool to the open-air lobby bar, from the coffee bar to the game room, and back again, making it easy for everyone in the family to find a spot that makes them feel happy and free. There are five on-site restaurants and multiple bars, with a la carte or buffet dining all day long and late into the night. There's a business center, workout room, boat dock, kids' club, movie area, game room, and a variety of lounging areas so guests can find just the right ambiance, any time of day. It's the ideal setting for families, friends and couples to create unforgettable moments they will remember for a lifetime.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Snorkeling
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Kids club
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Bay View
Languages Spoken
English, Spanish

Location

Full view
39Car recommended
Grade: 39 out of 100
463Restaurantswithin 10 km
139Attractionswithin 10 km
2757Reviews540Q+A100Room tips
Traveler rating
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  • 620
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  • 69
  • 51
Time of year
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  • English
Popular mentions
Christine Barnes wrote a review 13 May
Oshawa, Canada2 contributions2 helpful votes
Normally I don't write reviews but I'm making a acception. My mom and went April 12--19 2022 holy week. Here is my review ; going through Cozumel airport seamless I did the tourist card forms before I left and printed them out made going through much quicker. It took approx 15-20 mins to get to the resort .When we arrived we were greeted with a cold towel and drinks while waiting for my room. Check in was also smooth my category was a master suite with plunge pool room 105. It was lovely king size bed and a couch that made into a double bed 2 washrooms both had rain shower heads and 2 vanities mini bar replenished daily (beer pop water) They have 3 main restaurants mexican italian asian (reservations required) buffet style breakfast lunch except for 2 days they had a fantistic outdoor bbq. I cannot stress enough the quality of both customer service and food. If there was something you wanted they would sure try and accommodate for you. The grill across the street was closed due to covid 19 but the beach water was beautiful and there was also a pool ther for you to enjoy. They also had a cafe for coffee where you could have nice desserts very yummy! I have been to Cozumel before but stayed at the Melia north in 2011 , but this by far was even nicerlet's just say I wouldn't hesitate to return.
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Date of stay: April 2022
Value
Cleanliness
Service
Room Tip: pool rooms are on the ground floors but all others are pretty much ocenview
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2 Helpful votes
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Response from Walter Cordova, Propietario at Fiesta Americana Cozumel All Inclusive
Responded 3 days ago
Dear FrequentFlier90607, we truly appreciate your exception, this means a lot to us and definitely will help future guests the moment to choose their next destination. We are s happy that you enjoyed every minute with us, we hope to welcome you again in the near future. Warm regards.
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symsdad wrote a review Feb 2022
Penfield, New York173 contributions169 helpful votes
Hotel's Favorite
Like others have said, it's a little disappointing that service has been temporarily discontinued in the beach area and there are no "beds" to lay on. With that being said, the pool, coffee bar and restaurant service was outstanding. We have never felt more welcomed and appreciated than we did during our stay. Even our maid Marci made us feel tike she appreciated us staying there. My wife and I both felt like we were treated like celebrities. This was our 5th visit to Fiesta and we come here mainly because of the wonderful people and the snorkeling. For anyone interested in snorkeling, this is the place to stay. During this trip we saw a couple of small nurse sharks, an eagle ray, a couple of large great southern stingrays, yellow stingrays, moray eels, lots of French angel fish and many, many more species. The cruise ships bring their tours and drop them in the water about 150 yards north of Fiesta because of the coral and number of fish that can be seen here. If you like good food, service, and snorkeling, this is the place to stay!
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Date of stay: February 2022
Rooms
Location
Service
Room Tip: Rooms on the higher floors have better views
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3 Helpful votes
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Response from Walter Cordova, Director General at Fiesta Americana Cozumel All Inclusive
Responded 19 Feb 2022
Dear Symsdad, thank you very much for all your kind comments, we are more than happy that you had such an incredible time with us. You are part of our family and we are looking forward to your 6th visit, Thank you very much for your loyalty. Warm regards.
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Chakthy wrote a review 7 May
4 contributions3 helpful votes
The pools need urgent maintenance, as it is very easy to get hurt. I hurt my feet pretty bad twice, as the bottom tiles were sharp because some pieces were missing. I also ripped my swim trunks when standing inside the pool, as there was an extremely sharp tile next to the barrier between the kids pool and the deep area.
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Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
1 Helpful vote
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Response from Walter Cordova, Propietario at Fiesta Americana Cozumel All Inclusive
Responded 2 weeks ago
Dear Chakthy, thank you very much for bringing this issue to our attention, please accept my sincere apology for those issues, I can understand your frustation. We pride ourselves on giving the best possible guest experience. We hope to have another opportunity to welcome you back and change your experience with us. Greetings.
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stauggirldrc wrote a review 3 May
St. Augustine, Florida26 contributions8 helpful votes
I know a lot of people get upset when they find something out the waterfront dining and services are closed but honestly the food and service at this resort make up for it. I have never felt so well taken care of while in Cozumel, and the food was amazing.
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Date of stay: April 2022Trip type: Traveled
Room Tip: I would highly recommend grabbing a room here now as prices are lower than typical due to the...
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Response from Walter Cordova, Propietario at Fiesta Americana Cozumel All Inclusive
Responded 2 weeks ago
Dear stauggirldrc, we are so happy that you had such a great vacation, and make us more than happy to know, that you felt happy as well. We are looking forward to your next visit. Greetings.
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KAimino wrote a review 2 May
Newark, New York131 contributions76 helpful votes
We loved FA (fiesta americana). The tour coordinator gave us excellent recommendations and arrangements (Andreas). Booked right there at the hotel with all instructions, videos, directions, etc. Xhiel our concerige pronounced Shy-eel, was available 24/7 spoke excellent English, and didnt mind us pestering her via Whatsapp messages to her directly even when she wasnt at the resort working she arranged things for us. Hector and the bar staff were exceptional handling the bar. We requested top shelf liquor (captain and coke), and gave it willingly. Armondo is an above average employee also, and we very much appreciated his friendship. The recreation staff provided zumba and water aerobics and jenga, pool games. There was always a show in the evening, and we were entertained and appreciated it all. Our 3 rooms were clean, large, and everything worked. Beds were very comfortable. I was worried about location being out of town, but it was just fine. Ask for a taxi and it was waiting around the corner. The greeters/security/baggage handlers at the front steps handled getting one for us immediately. FA was more than i expected. Thank you for a wonder family vacation. We are 65 years old, and traveled with our 26 and 28 year old sons and their "wives". All had a great time. A great mix of people at the resort.
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Review collected in partnership with RCI
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Walter Cordova, Propietario at Fiesta Americana Cozumel All Inclusive
Responded 2 weeks ago
Dear KAimino, first I want to thank you for such an awesome review, for mentioning the hard work of our team. We always want to offer you the best experience and reading this makes us more than happy. It was an honor to welcome you, we are looking forward to your next visit. Greetings.
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PRICE RANGE
US$223 - US$326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana cozumel all inclusive hotel cozumel, fiesta americana cozumel dive resort, cozumel fiesta americana
FORMERLY KNOWN AS
Fiesta Americana Cozumel Dive Resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
102
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Frequently Asked Questions about Fiesta Americana Cozumel All Inclusive
Which popular attractions are close to Fiesta Americana Cozumel All Inclusive?
Nearby attractions include Cozumel Bar Hop (7.0 km), Santa Rosa Wall (7.3 km), and The Mayan Cacao Company (6.0 km).
What are some of the property amenities at Fiesta Americana Cozumel All Inclusive?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Fiesta Americana Cozumel All Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fiesta Americana Cozumel All Inclusive?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Fiesta Americana Cozumel All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Fiesta Americana Cozumel All Inclusive?
Conveniently located restaurants include Ix Kool, Three Amigos, and K'ooben Laab.
Are there opportunities to exercise at Fiesta Americana Cozumel All Inclusive?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Fiesta Americana Cozumel All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Americana Cozumel All Inclusive offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fiesta Americana Cozumel All Inclusive?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Fiesta Americana Cozumel All Inclusive?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (7.8 km).