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Cozumel Palace

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Traveler (4084)
Room & Suite (1003)
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Ratings and reviews
Certificate of Excellence
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“resort credit”(279 reviews)
“loft suite”(66 reviews)
“chef's dinner”(62 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning...
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Location and contact
Av Rafael E. Melgar km 1.5 | Zona Hotelera Centro, Cozumel 77600, Mexico
Hotel website
3.1 km to Cozumel Airport
24 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,026)
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3,829 results
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2,939
623
149
71
47
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2,939
623
149
71
47
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All reviewsresort creditloft suitechef's dinnerromantic dinnervacation plannerspay taxthe concierge levelitalian restaurantoutdoor grillspa treatmentssandy areasmy pleasurehammock on the balconydolphin swimhour room serviceplaya del carmenentertainment staff
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1 - 5 of 3,829 reviews
Reviewed 2 days ago via mobile

As members of Palace since 2006, we have always enjoyed staying in the Riveria Maya. This year we added a few days at Cozumel Palace, since our kids were old enough to try diving. This resort is a lot smaller than other Palace Resorts, but...More

Thank wcbeachpeople
Reviewed 4 days ago

We visited the week of July 4th 2018 & had a fantastic all around vacation. Our two groups consisted of 4 adults, two teenagers & a 7yo with 2 separate rooms. Hotel property is small/medium sized resort but was nice as it wasnt to spread...More

1  Thank Zepher W
Reviewed 5 days ago

We have returned to Cozumel Palace for the last 5 years, we stayed 14 days this time (it keeps getting longer...LOL) . This place is truly a well kept secret. The resort is on the smaller side and the age group is more middle age...More

1  Thank Stephanie O
Response from GM_RivieraZone, Gerente at Cozumel PalaceResponded 3 days ago

Dear Stephanie O, Receive our warmest greetings from Cozumel Palace your home away from home. We thank you for sharing such a detailed review of your vacation experience with us and thank you for publicly showing your appreciation and making your recommendation. It was truly...More

Reviewed 6 days ago

Excellent service, best snorkeling in Cozumel right in front of the property, Food was very good and the location is an easy walk from shopping in Cozumel. The dive service was outstanding. If you are doing the resort diving course, ask for Ricardo, our kids...More

Thank InformedTrav
Response from GM_RivieraZone, Gerente at Cozumel PalaceResponded 3 days ago

Dear InformedTrav, Thank you for choosing Cozumel Palace as your vacation destination of choice. We are delighted to know that you had a wonderful experience at the resort and was blown away by our perfect location and delicious food. As mentioned in your feedback, the...More

Reviewed 1 week ago

My scuba diving club SOCDC books this resort every year because of its location, and services (and group price). The hotel has been completely updated in recent years and is top shelf! Services are great and the food is varied and excellent. The resort credit...More

Thank CoastalPicRick
Response from GM_RivieraZone, Gerente at Cozumel PalaceResponded 5 days ago

Dear CoastalPicRick, We are absolutely ecstatic to have been chosen as your vacation destination for the third time, we are happy to learn the staff provided with excellent service to you our esteemed guest. It was most definitely a pleasure to have hosted your extraordinary...More

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About
Description
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning ...More resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (4084)
Room & Suite (1003)
Pool & Beach (687)
Dining (392)
Amenities (66)
Business Center & Event Rooms (16)
Family and Play Areas (14)
Questions & Answers
Ask a question
Abena H
12 July 2018|
AnswerShow all 2 answers
Response from GM_RivieraZone | Property representative |
Dear Abena H, Thank you for contacting us, please note we do have a minimum stays, however, it depends on the room category, Our all-inclusive offering provides our guests with unparalleled service and signature amenities... More
1
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Google Translation
Ashley5373
9 July 2018|
Answer
Response from CMPTexas | Reviewed this property |
I don't believe they do.
0
Votes
chaton2411
8 July 2018|
Answer
Response from GM_RivieraZone | Property representative |
Dear Chaton 2411, Please note that for a room with a King size bed, it is only possible to add one rollaway bed, this for you proper comfort. Should you require further assistance, please do not hesitate to contact us... More
0
Votes
Google Translation
Room Tips
"All rooms are ocean view so it is wonderful you can't go wrong."
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"All rooms have a ocean view (and are mini-suites). Try to book a room on the third level or higher."
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"All rooms are ocean view."
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"Concierge level rooms are a great deal."
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