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Presidente Inter-Continental Cozumel Resort & Spa

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Traveler (1728)
Room & Suite (439)
Pool & Beach (333)
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Overview
  • Excellent74%
  • Very good19%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“scuba du”(226 reviews)
“outdoor shower”(69 reviews)
“reef room”(44 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Presidente Inter-Continental Cozumel Resort & Spa
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,891)
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1,672 results
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1,202
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All reviewsscuba duoutdoor showerreef roomalfredo di romael caribenole capnapa grillocean suitefishbest hotel on the islandmain restaurantdive shopbreakfast buffetadult pooltennis courtsoutdoor restaurantocean front
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1 - 5 of 1,672 reviews
Reviewed 2 days ago via mobile

Easy check in,upgraded as have ambassador status. Got a room with direct access to the beach at far end 5136 and close to the gym but a bit of a walk. Positives: Great gym and views Great view from the room. Good size room and...More

Thank nolanar
Response from Henry W, Director General at Presidente Inter-Continental Cozumel Resort & SpaResponded yesterday

Dear Guest, Thank you for taking the time to review your recent stay at Presidente InterContinental Cozumel. Your feedback is greatly appreciated and glad to know there were great experiences. Will pay attention to details that can improve our guest’s stay. We look forward to...More

Hotel's Favorite
Reviewed November 20, 2017

We stayed in a first floor ocean front room. I have rarely had a better ocean view in my life. The room was poorly designed and laid out but the view and the terrace more than made up for the design flaws. The terrace was...More

7  Thank SimbaTheExplorer
Response from Henry W, Director General at Presidente Inter-Continental Cozumel Resort & SpaResponded November 22, 2017

Dear Guest, Thank you for your loyalty as an Ambassador IHG Rewards Club Member and for sharing your review about your stay! I'm glad to hear you spent a great time with us in the lovely Caribbean. We definitely look forward to welcome you once...More

Reviewed 3 days ago via mobile

Food & service on this place is incredible including the price... Special tnx to all staff especaly to one very nice and proffesional girl Yanet. Very nice service... My big recomendation for this place...

Thank 422nemanjav
Response from Henry W, Director General at Presidente Inter-Continental Cozumel Resort & SpaResponded 2 days ago

Dear Guest, Thank you for your comments of the service you received from our staff during your visit to Presidente InterContinental! We look forward to continuing to welcome you back! Warm regards,, Henry Walther Regional Director.

Reviewed 3 days ago via mobile

Was in Cozumel for a short vacation. We liked staying in hotel: friendly and attentive personnel, quick to respond to our requests.Excellent ambiance of hotel. Not a lover of too much of mexican cuisine and i found restaurant menu interesting, and dishes tasty,so i wasnt...More

Thank Olga Z
Response from Henry W, Director General at Presidente Inter-Continental Cozumel Resort & SpaResponded 2 days ago

Dear Guest, Saludos! Thank you for your comments, we really appreciate them. We are glad you have enjoyed your stay at our Resort and enjoyed our culinary experience. Look forward to welcome you back at Presidente InterContinental Cozumel in a near future. Warm regards, Henry...More

Reviewed 3 days ago via mobile

I recently stayed at the Intercontinental Cozumel at the recently renovated section facing the “quiet pool”. Rooms are very comfortable and well furnished. The outside shower is definitively a plus. It was hard though to find handy outlets to connect my phone, tablet etc next...More

Thank Raoul R
Response from Henry W, Director General at Presidente Inter-Continental Cozumel Resort & SpaResponded 2 days ago

Dear Guest, Hello from Cozumel. We appreciate your time to post your comments. I am glad to know you have enjoyed our facilities and services, thank you for sharing your experience at our resort. Hope we have the pleasure of welcome you back again soon!...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$233 - US$428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Cozumel
#4 Spa Hotel in Cozumel
#4 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$233 - US$428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Cozumel
#4 Spa Hotel in Cozumel
#4 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (1728)
Room & Suite (439)
Pool & Beach (333)
Dining (180)
Family and Play Areas (7)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
LaJolla2013
April 15, 2018|
AnswerShow all 2 answers
Response from Henry W | Property representative |
Hello LaJolla2013, yes, we have a Pet Friendly InterContinental program and would like to inform your our security measures for the accommodation of your pet: -A maximum of 2 pets of 9 kg. each are allowed in each... More
0
Votes
Google Translation
DelEmmMer
April 9, 2018|
AnswerShow all 2 answers
Response from Henry W | Property representative |
Hello, both options are good. You may obtain pesos in exchange houses or ATM machines at the airport or downtown. The currency varies daily. A kind note: at our resort we do not have an exchange house. Let us know if you... More
0
Votes
Google Translation
AlisaMc
April 9, 2018|
AnswerShow all 4 answers
Response from Henry W | Property representative |
Hello Alisa, yes, snorkeling is easy right from the shore and you will see a lot of nice fish. Let us know if you have any more questions. Best regards.
0
Votes
Google Translation
Room Tips
"Most rooms have an ocean view, even the pool view rooms unless they overlook the adults only pool."
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"Trust me on this one--Stay somewhere else!!!"
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"REQUEST A RENOVATED ROOM ON THE BEACH. Alfredo's spagetti/clams is excellent. Try the Shiraz wine..."
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"Horrible management, not gay friendly, will not address customer concerns"
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