Allegro Cozumel
Carretera Costera Sur Km 16,5, Cozumel 77600 Mexico
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About
#22 of 64 hotels in Cozumel
Location
Cleanliness
Service
Value
This chic all-inclusive resort on San Francisco beach along the Caribbean Sea is 11 km from Chankanaab Beach Adventure Park and 19 km from the Cozumel International Airport. Spread amid thatched-roof cottages, the airy rooms have flat-screen TVs, minibars and balconies or terraces.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Diving
Snorkeling
Indoor play area for children
Parking
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Spa
Facial treatments
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Flatscreen TV
Hair dryer
Safe
Telephone
Bottled water
Iron
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, Spanish
Location
41Car recommended
Grade: 41 out of 100
19Restaurantswithin 10 km
15Attractionswithin 10 km
Contact
Carretera Costera Sur Km 16,5, Cozumel 77600 Mexico
Name/address in local language
Getting there
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7921Reviews752Q+A100Room tips
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Allegro is a great place for families. It would have been better had the front desk people were more accomadating. Do not stay in building 22 since its too close to the sewage treatment facility. Its noisy from the pump that runs all day and once and a while depends on the wind direction, you will get a smell.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Went with our family. Staff was super nice and kind. The scuba dive shop was great. They were patient and great teachers. My 11 yr old went scuba diving for first time and had the time of his life. So cool.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The view was great but the buffet was not good at all. Not a very good selection and you ate almost the same thing every day. I’m my opinion they need to expand their buffet and do more different options than the same stuff every day.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was our second stay at Allegro Cozumel. A small and charming resort 16 km south of town. The staff is extremely kind and helpful (special thanks to Hector who went above and beyond to accommodate us in the room that we asked for at the check-in). The rooms are comfortable, with hammocks on balconies, mini-fridge, bathroom, walk-in closet. We chose every day housekeeping; Sylivia did a very good job in keeping our room spotless and a special thank you for providing plenty of bottled water! The gardens are nicely manicured; you get to meet iguanas, koatis and small lizzards. We loved the beach – rows of palm trees and crystal clear water, not deeper than 2.5 m in the watched area. The beach was not crowded, there were always plots of loungers. Lovely sunsets, too! Beach towels are provided, and you can exchange them often for clean ones. There are also showers at the beach. We didn’t use any of the pools, but they are well maintained, clean, and fun games are organized every day. The food was excellent, every night was a different theme: mexican, italian, international, Caribbean – plenty of choices for everyone – seafood fresh and delicious, lots of salsas, ceviche, fresh vegetables, as well meats. The fruit is especially delicious! There is live entertainment every night at the theatre, great dancers and singers. The Wi-Fi is now free (thank you!) and it works well everywhere in the resort. We can’t wait to go back!…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Allegro Cozumel, Other at Allegro Cozumel
Responded yesterday
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us.The entire team works very hard to ensure that we deliver a warm, memorable experience. We thank you very much for the review you shared with us and TripAdvisor readers. Allegro Cozumel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Allegro Cozumel 3-14 to 3-22-23 Beach/Ocean- plenty of lounge chairs, palm trees offer some shade. Warm water, sand, and grass in water. There is a drop off when you first get in the ocean. Snorkeling - 6 of 7 days the wind made the water too cloudy to see anything. One clearer day there were some fish, a small skate, and an eel. We had our own equipment. Out trip – booked with Ted Martin at Allegro. Easy, reasonable a 3 hour snorkeling adventure with Chac-Choc Tours with 4 stops. Only about 20 minutes from Allegro to reefs, with pick up at wharf on Allegro Beach. Saw turtles, star fish, rays, assorted fish and clear warm water. Quite delightful. Our boat was the MAMALENA. Nice basic boat plus it had a toilet. Entering and exiting the water was a bit of a challenge. To enter the ocean it is a 4 foot drop over the side of the boat. Re-boarding was by pulling yourself up on side ladder with round slip resistant rungs. I wished the ladder had flat rungs. You need to be able to pull up your own body weight. Room – Comfortable and cozy. 2 double beds in smallish room, good sized closet, safe, hair dryer, and big shower with great hot water. No AC, but good ventilation with a blower. Porch (bring clothesline and clothespins) with hammock. Did not hear anything from adjoining rooms. Room cleaned daily although we had said that was not necessary. Consider leaving a tip please. TV, mini fridge stocked daily with water, beer and soda. Must ask for face cloths (toallitas), but also bring your own and hair conditioner. Our room was close to theater which meant we could not sleep until 10 PM or later some nights. Not a problem. After that pretty quiet. Good Wi Fi. Night Life –They had usual circuit shows. The Mexican themed ones held our interest. Our last night, there was a Mariachi band that the children really got into it and that brought some of us out onto the floor. That was really fun. Sometimes there were children’s movies in the theater in the late afternoon. Besides taped music at the beach, there was no live music for us to dance to. Except on St. Pat’s Day there was a super live band for one hour at the beach. Try to make or bring friends to while away the evening. Food – I have food allergies. When we went to sign up for the restaurants, the staff became aware of that and at every meal they had someone available to help if I needed it. In the Oriental and Italian specialty restaurants, they custom prepared my food. I really felt it was a safe and responsive situation for me. Veronica Cruz, Head Waiter and Marcelino La Cruz Chef for all 3 restaurants were exceptionally helpful. Food choices are eased if you are an adventurous eater. Dishes are labeled to what they are, but not ingredients. Superior staff – They are friendly and responsive running Allegro efficiently and effectively. We felt well taken care of. This is a big family resort and includes a small waterpark. There were lots of little folks. Personally, I found them a great addition and fun to watch. …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Consider tipping after a meal, room cleaners daily, bartenders every time and chefs/cooks as you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allegro Cozumel, Other at Allegro Cozumel
Responded yesterday
Firstly, we would like to thank you for the lovely review you shared following your recent visit. We are delighted that you enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we provide a warm and memorable experience. Perhaps on a future visit , will give us a five star rating. Allegro Cozumel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful time at Allegro! The activities staff was amazing and so much fun! The rooms are small but clean. The bars were great! The resort is clean and easy to navigate. The food was as expected for an all inclusive.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allegro Cozumel, Other at Allegro Cozumel
Responded yesterday
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Allegro Cozumel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A good value for your money. Beautiful beach and pools! Great staff and activities! Food was mediocre and rooms are small. Would recommend the upgrade to the premium level for better drinks and breakfast at the beach. Lots of mosquitoes!!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allegro Cozumel, Other at Allegro Cozumel
Responded yesterday
Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience. Allegro Cozumel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful family trip to Allegro Cozumel. The experience was that of a classic all-inclusive resort, with the best this model has to offer. The beach area and sea in front of the resort is absolutely gorgeous. Our elementary-aged kids loved the pools, water park, activities, music, and action and we felt safe letting them move about the resort with the many other kids with families. The beach/pool activities staff went out of their way to add fun and some structure to a very relaxing, leave-your-worries-behind week, from morning stretch to volleyball to activities for kids. The buffet food service was epic each day with many choices from gringo food to fresh, local, and flavorful! Enjoyed dinner reservations three nights as well. Drinks were delicious and bar service abundant. The front desk, hospitality staff, servers, bartenders, and lifeguards were excellent and their positive attitude pays off. Other notable activities: an excellent deep tissue massage and kid hair braids at the resort Spa. There were easy-to-book additional activities through the resort such as a banana boat ride, snorkeling, and scuba boats coming in and out each day. Unique family shows every night. The rustic rooms are small but refreshed beautifully everyday by housekeeping. If you're ready for a playful family resort, see you at Allegro! …
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allegro Cozumel, Other at Allegro Cozumel
Responded yesterday
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us.The entire team works very hard to ensure that we deliver a warm, memorable experience. We thank you very much for the review you shared with us and Tripadvisor readers. Allegro Cozumel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a wonderful experience! The staff and food exceeded our expectations. Rooms were a little smaller with limited storage options. Loved the hammocks on the front porch! Got alot of use during our stay.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allegro Cozumel, Other at Allegro Cozumel
Responded yesterday
We first would like to thank you for choosing our hotel for your holidays. We thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future succes. Allegro Cozumel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my first time at Allegro Cozumel with my family who has been coming here for 3 years. Angel, Christian, Eliezer, David and Eric were so fun to hangout with by the beach and the shows at night. Jonathon is the best lifeguard with older guests and kids. Henri was quick to bring us drinks on the beach from the Santa Rosa lounge. Friars always made the best margaritas for me at the swim up bar! Overall an amazing experience. Angel and Christian were great hosts and made us feel special the entire time.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Make reservations for restaurants in advance! Try the pirate ship excursion, and don’t be afraid...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Allegro Cozumel, Other at Allegro Cozumel
Responded yesterday
Firstly we would like to thank you for the lovely review you shared following your recent visit. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a warm, memorable experience. Allegro Cozumel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$151 - US$312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental allegro cozumel hotel cozumel, occidental allegro hotel, occidental allegro resort all inclusive
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
234
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Frequently Asked Questions about Allegro Cozumel
Which popular attractions are close to Allegro Cozumel?
Nearby attractions include Columbia Reef (6.7 km), Palancar Reef (3.4 km), and The Mayan Cacao Company (1.5 km).
What are some of the property amenities at Allegro Cozumel?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Allegro Cozumel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Allegro Cozumel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Allegro Cozumel?
Conveniently located restaurants include Alberto's Beach Bar & Restaurant, Paradise Beach Cozumel, and SkyReef Cozumel.
Are there opportunities to exercise at Allegro Cozumel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Allegro Cozumel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Allegro Cozumel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Allegro Cozumel?
Many travellers enjoy visiting San Gervasio Mayan Archaeological Site (15.2 km).
Is Allegro Cozumel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.