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Traveler (557)
Room & Suite (260)
Dining (73)
Overview
  • Excellent53%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible1%
Travelers talk about
“main building”(54 reviews)
“yaxkin spa”(13 reviews)
“the cottages”(15 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (799)
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570 results
Traveler rating
305
168
64
26
7
Traveler type
Time of year
LanguageEnglish
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305
168
64
26
7
Show reviews that mention
All reviewsmain buildingyaxkin spathe cottagesold churchlarge poolbird watchingflora and faunaprivate entrancelush gardensrocking chairsfront porchunique experienceearly in the morningarchaeological sitecrowds arrivebeat the crowdsgreat pool
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1 - 5 of 570 reviews
Reviewed 1 week ago via mobile

Like many other travellers, we stayed for access the ruins which were amazing. We opted for the sunrise tickets which we would recommend (but note the minimum purchase is 6 tickets). On arrival, we needed to wait for our room - no problems except for...More

Thank MrMac X
Reviewed 2 weeks ago

Very Beautiful hotel next to the historic site, very friendly personell, nice garden and nice accomodations. We had an excellent a la carte dinner and a very good breakfast. But have a look at your luggage, the bell Boys are not very careful and I...More

Thank holmes55
Reviewed 3 weeks ago via mobile

A wonderful hotel. Being able to use the private gate to Chichen Itza is a treat. Rooms are lovely; just the right mixture of old and new. Bed super-comfortable. The staff are knowledgeable and so friendly. You can say how many minutes you want your...More

Thank Lucymarianne
Reviewed 3 weeks ago

Great hotel, friendly staff and of course a brilliant location. The private back door into the historic site is very useful! Go early in the morning and you beat both the heat and the crowds. And back to the pool for a dip. Their evening...More

1  Thank Tim D
Reviewed 3 weeks ago via mobile

If you are planning a visit to the Chichen Itza ruins - then this is a perfect spot. It is located 3-4 minutes walk from one of the side entrances which means that you get in quickly and you can easily have an early start...More

Thank Hotfarm
View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$132 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$132 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (557)
Room & Suite (260)
Dining (73)
Pool & Beach (52)
Amenities (42)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
mrsjwash422
25 July 2017|
AnswerShow all 3 answers
Response from Hacienda_Chichen | Property representative |
It's a two-hour drive from Cancun airport approx.
0
Votes
Google Translation
aceychasing
4 April 2017|
AnswerShow all 5 answers
Response from Judy G | Reviewed this property |
Not much to add here; the back entrance is a walk through from the gardens to the right from the hotel and you arrive (after a while) behind one of the pyramids i.e. free entry! I had just gone for a walk so it was a... More
0
Votes
LuvsCaptiva
24 March 2016|
AnswerShow all 7 answers
Response from nancy r | Reviewed this property |
My family (my husband and myself, two adult children & their friend) stayed at Hacienda Chichen in December 2015. We didn't have any issues with communication; the hotel was prompt with information and rates. We reserved... More
1
Vote
Room Tips
"Master suite great for a family of three"
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"All the rooms are individual cottage style, in the grounds."
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"Choose a room near the lobby."
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"Room are independent bungalows. They all seem to be equally good."
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