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All reviewsmain buildingyaxkin spathe cottagesold churchlarge poolbird watchingflora and faunaprivate entrancelush gardensrocking chairsfront porchunique experienceearly in the morningarchaeological sitecrowds arrivebeat the crowdsgreat pool
Like many other travellers, we stayed for access the ruins which were amazing. We opted for the sunrise tickets which we would recommend (but note the minimum purchase is 6 tickets). On arrival, we needed to wait for our room - no problems except for...More
Very Beautiful hotel next to the historic site, very friendly personell, nice garden and nice accomodations. We had an excellent a la carte dinner and a very good breakfast.
But have a look at your luggage, the bell Boys are not very careful and I...More
A wonderful hotel. Being able to use the private gate to Chichen Itza is a treat. Rooms are lovely; just the right mixture of old and new. Bed super-comfortable. The staff are knowledgeable and so friendly. You can say how many minutes you want your...More
Great hotel, friendly staff and of course a brilliant location. The private back door into the historic site is very useful! Go early in the morning and you beat both the heat and the crowds. And back to the pool for a dip.
If you are planning a visit to the Chichen Itza ruins - then this is a perfect spot. It is located 3-4 minutes walk from one of the side entrances which means that you get in quickly and you can easily have an early start...More
Not much to add here; the back entrance is a walk through from the gardens to the right from the hotel and you arrive (after a while) behind one of the pyramids i.e. free entry! I had just gone for a walk so it was a... More
Not much to add here; the back entrance is a walk through from the gardens to the right from the hotel and you arrive (after a while) behind one of the pyramids i.e. free entry! I had just gone for a walk so it was a surprise-8am, no stalls or people about. The pool is about 20m rectangular and the best we came across in our tour. Don't stay in a basic room-they are what they say i.e. basic and lack fridge/coffee making and bath. We actually found some of the staff unhelpful and our dinner was spoilt by pressure to tip and annoying serenading, again for money. Breakfast is to order i.e. no buffet and limited. Overall though a great location, pretty, photogenic hacienda, lovely grounds with iguana and birds and good pool.
My family (my husband and myself, two adult children & their friend) stayed at Hacienda Chichen in December 2015. We didn't have any issues with communication; the hotel was prompt with information and rates. We reserved... More
My family (my husband and myself, two adult children & their friend) stayed at Hacienda Chichen in December 2015. We didn't have any issues with communication; the hotel was prompt with information and rates. We reserved two rooms that each had two double beds in them that were in the same building, which worked fine. As I remember, these are called "cottages," but are really just rooms. I can't remember if there were any real cottages w/multiple rooms in them. Rooms are fine but spare, restaurant is OK but expensive, the grounds are nice, as is the pool. The real bonus to staying there is getting in the back door to the ruins and not fighting car or people traffic if you go first thing in the morning.