We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Emporio Cancun

Save
Traveler (1730)
Room & Suite (536)
Pool & Beach (323)
You may also like
See all
Nearby Hotels
Overview
  • Excellent52%
  • Very good29%
  • Average12%
  • Poor4%
  • Terrible3%
Travelers talk about
“living room”(44 reviews)
“full kitchen”(38 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Reviews (2,382)
Filter reviews
954 results
Traveler rating
411
301
147
54
41
Traveler type
Time of year
LanguageEnglish
More languages
411
301
147
54
41
Show reviews that mention
All reviewsitalian restaurantliving roomfull kitchenmayan museumconvenience storebeach barbig balconyocean viewbreakfast buffetjunior suitekids clubpirate shipcaptains covehotel zoneping pongbeautiful beachkids pool
FilterEnglish
Updating list...
1 - 5 of 954 reviews
Reviewed 3 days ago via mobile

The resort is under renovation, so there is a little noise. As soon as we walked in the doors we were welcome. The pool and beach area are spotless, many things were planned through the week. Manuel and all the wait staff did a great...More

Thank rconklin56
Reviewed 5 days ago

Very friendly staff. Beautiful and clean hotel right next to the beach. They have all types of good food at both their restaurants. I recommend you get all included because its worth it. We stayed in one of their suites. Their suite fits up to...More

Thank goku3480
Response from Gerencia G, Director General at Emporio CancunResponded 3 days ago

Dear Goku3480 Im so happy to know that you had such a great time, thank you for your raving review, is the reward we look for. We would love to host you again in the near future, Sincerely, Omar Vazquez Gaytan

Reviewed 6 days ago

At the last minute we needed a place to go because we had to cancel our trip to Florida because of Storm Alberto. After an entire evening of searching with our bags packed and ready to go we landed on Emporio Cancun. What a pleasure....More

Thank 185carlaj
Response from Gerencia G, Director General at Emporio CancunResponded 3 days ago

Dear Guest, I´m so happy to hear that your expectations were achieved ,thank you for mentioning our associates we make a daily job to satisfy our guest´s needs. We would love to host you again in the near future. Sincerely, Omar Vazquez Gaytan

Reviewed 1 week ago via mobile

We came to Cancun with my Mom and my siblings for my Mom’s 50th! Isaac at the restaurant Condimento went above and beyond and planned a surprise cake moment for my Mom when I told him she was turning 50 that day (June 16th)! I...More

Thank Corine T
Response from Gerencia G, Director General at Emporio CancunResponded 3 days ago

Dear Corine T We are so happy to hear that your expectations were achieved. we look forward to host you again very soon. Sincerely, Omar Vazquez Gaytan

Reviewed 1 week ago

We stayed here in Feb- it was OK. We got to the hotel, and the lobby was off putting right off the bat. We were expecting something like other resorts we stay at. We had to go up a flight of stairs to check in,...More

Thank 235Yvonne
Response from Gerencia G, Director General at Emporio CancunResponded 1 week ago

Dear Guest, First of all, we would like to thank you for taking the time to share with us your impressions. It´s very important for us to have our guest’s feedback, since this is the way we take decisions and correct any issue that need...More

View more reviews
Most Booked Properties in Cancun
See allSee all
About
Amenities
Top amenities
Beachfront
Pool
Free Parking
Bar/Lounge
Fitness Center with Gym / Workout Room
Free Internet
Restaurant
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Bar/Lounge
Fitness Center with Gym / Workout Room
Restaurant
Spa
Outdoor pool
Details
Price range
US$87 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Spa Hotel in Cancun
#52 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Spa Hotel in Cancun
#52 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1730)
Room & Suite (536)
Pool & Beach (323)
Dining (109)
Amenities (69)
Family and Play Areas (21)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Camilo P
21 June 2018|
Answer
Response from Gerencia G | Property representative |
Buen dia, una vez en el hotel puede escalar su plan por 1,100 pesos por persona por noche. O si prefiere contáctenos al 01 998 2833800 y podemos ver que le conviene mas, en base a la tarifa que tiene. Saludos,
0
Votes
Google Translation
phyllisorlando
16 June 2018|
AnswerShow all 4 answers
Response from Gerencia G | Property representative |
Good Afternoon, in order to provide you with the proper information , we should contact you, please give me a mail adress, or a phone number.
1
Vote
Google Translation
phyllisorlando
15 June 2018|
Answer
Response from Gerencia G | Property representative |
Once the reservation is been made, we request a credit card number, as a way to cover the reservation, but no charge is made. If you fail to cancel 3 days prior of your arrival, or do not show up at the hotel, there is a 1... More
1
Vote
Google Translation
Room Tips
"View to the ocean is a must!"
Read review
"ask for the newly renovated part"
Read review
"an updated room would be a must"
Read review
"Ask if they are having construction."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing