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Marriott Cancun Resort

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Traveler (3818)
Room & Suite (868)
Pool & Beach (695)
Overview
Hotel website
Boulevard Kukulcan Retorno Chac L-41, Zona Hotelera, Cancun 77500 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Marriott Cancun Resort
Special Offer: Save up to 20% on stays
Hotel packages
Hotel deals
Reviews (4,461)
Filter reviews
3,786 results
Traveler rating
2,392
1,007
241
93
53
Traveler type
Time of year
LanguageEnglish
More languages
2,392
1,007
241
93
53
Show reviews that mention
All reviewscasa magnachampions sports barbreakfast buffetcaribbean suiteocean viewhotel zonela islasedona grillcancun resortswim up baroceanfront roomhotel is beautifuljapanese restaurantlarge poolall inclusive packageconcierge deskplenty of chairs
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1 - 5 of 3,786 reviews
Reviewed 6 days ago via mobile

This was our second trip here, but first trip was 8 years ago. They called us for a welcome package which I was hesitant about at first. They ended up giving us a card for 10% off all restaurants at the hotel and we didn’t...More

1  Thank sarah h
Reviewed 1 week ago via mobile

Great Hotel - But bring plenty cash card machines there don’t work too This is a great hotel and I would have given 5 stars except that we had so much trouble with their card machines putting transactions through- this caused sufficient inconvenience to drop...More

Thank JP975318642
Response from MarriottCancun, quality manager at Marriott Cancun ResortResponded 6 days ago

Dear Guest, Your feedback is essential for our continuous improvement therefore I sincerely appreciate the time you took to write a review regarding your recent stay. I sincerely apologize for the inconvenience you experienced, I have shared your feedback with our management team to ensure...More

Reviewed 1 week ago

I recently stayed here with two other ladies for a bachelorette party. We were somewhat apprehensive about traveling by ourselves, but felt completely safe and taken care of the entire time. The room was comfortable, although, the double rooms do have double beds and not...More

1  Thank Ashley R
Reviewed 1 week ago

The team at the Marriott Cancun Resort (formerly Marriott Casa Magna) is very attentive and friendly (front desk, spa, housekeeping, concierge, restaurants). And the external / 3rd party tour operator there is very friendly and helpful too (very honest). Also, the location is great. You...More

Thank SmellyFatBear
Reviewed 1 week ago via mobile

The Marriott Cancun is beautiful with its doubble hight lobby and wide spaces which make you feel free in front of a precious white beach and light blue waters. Several speciality restaurants are available with wonderful international flavors. The lobby bar at the heart of...More

Thank Raul M
Response from MarriottCancun, quality Manager at Marriott Cancun ResortResponded 6 days ago

Dear Raul M, Thank you for taking the time to write a review regarding your recent stay. We sincerely appreciate your feedback, I will share your comments with our management team to ensure we take them into consideration and better your experience. Sincerely, Daniela Hernandez...More

View more reviews
About
Description
Discover Paradise at Marriott Cancun Resort. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and our 5-star resort in Cancun, Mexico. A legendary ...More locale close to Kukulcan Plaza, Luxury Avenue, La Isla Shopping Village and Coco Bongo and perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. Enjoy our newly renovated rooms and suites. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Room Service
Free Internet
Bar/Lounge
Spa
Air Conditioning
Babysitting
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Business
,
Family
,
Luxury
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Romantic
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Romantic
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
450
Price range
US$110 - US$639 (Based on Average Rates for a Standard Room)
Also Known As
Marriott Casamagna Cancun Hotel Cancun
,
Marriott Cancun
,
Cancun Marriott
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Luxury
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Romantic
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
450
Price range
US$110 - US$639 (Based on Average Rates for a Standard Room)
Also Known As
Marriott Casamagna Cancun Hotel Cancun
,
Marriott Cancun
,
Cancun Marriott
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveler (3,818)
Room & Suite (868)
Pool & Beach (695)
Dining (294)
Amenities (90)
Business Center & Event Rooms (15)
Family and Play Areas (8)
Nearby
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Questions & Answers
Ask a question
mudinthecreek
20 September 2018|
Answer
Response from JP975318642 | Reviewed this property |
They are still renovating - we had a room at the Marriott (not JW) facing the JW renovations and it was at times noisy. I would request a room that doesn’t directly face the JW.
0
Votes
Room Tips
"Ocean and pool view is the way to go. Ask for something on 4th or 5th floor."
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"Use the busses outside the hotel, is faster then taxis and safe."
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"Ocean front views are amazing"
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"It never hurts to ask for a room upgrade. Ours was free and the beach view was amazing."
Read review
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