Sunset Marina Resort & Yacht Club
Blvd. Kukulkan Km. 5.8 Zona Hotelera, Cancun 77500 Mexico
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Avg. ₱9,964 /night, 11/12 - 11/13
₱10,199
per night
₱9,760
per night
₱9,320
per night
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4.5
#12 of 243 hotels in CancunLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Sunset Marina is a charming, Mediterranean-style resort, nestled in a beautiful landscape on the Caribbean Sea within CancĂşn's hotel zone. It provides a peaceful and relaxing getaway, where kids can also enjoy their vacations in areas specially designed just for them. The on-site marina offers direct access to the crystal-clear waters of the Caribbean with private yacht expeditions, as well as a wide variety of motorized water sports and spectacular diving experiences. Beach access is just a few minutes away.
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Property amenities
Parking
Free internet
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bicycle rental
Diving
Babysitting
Wifi
Fitness classes
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Swimup bar
Breakfast available
Breakfast buffet
Poolside bar
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Karaoke
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Telephone
Wake-up service / alarm clock
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Harbor View
Marina View
Languages Spoken
English, Spanish
Location
Blvd. Kukulkan Km. 5.8 Zona Hotelera, Cancun 77500 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
Cancun Airport
15.4 km•
See all flights
Aerodromo de Playa Del Carmen
65.9 km•
See all flights
Rental Cars
1,519 Restaurants
within 10 kilometers
Reviews
4.5
4,891 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Sunset Marina Resort & Yacht Club is celebrated for its vibrant atmosphere and pristine conditions, with guests enjoying private jacuzzis, various dining options, and complimentary transportation, despite some longing for beach access and more varied evening entertainment. Visitors commend the resort's cleanliness and spacious rooms, though attention to room allocation and maintenance is advised.
The friendly staff earn accolades for their attentive service, with the convenient location near shops and restaurants adding to its appeal, even as the value assessments among travelers differ.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Pristine
Service
Friendly
Amenities
Abundant
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4,891Reviews192Q+A100Room tips
Traveler rating
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- 186
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Detailed Reviews
Everyone was very welcoming from the front desk to the room service at the end of the night and attentive to our family and didn’t make anything harder then it should be especially in a vacation. employees like Sophia with organizations with the activities and getting people together while playing in the activities, Tadeo making sure Everyone having fun while also playing with us. And also Uriel giving us a ones in a life time experience with an air boat ride while also being a good host talking to us and telling some places that’s has good food and spa spots for the family to experience and since we’re talking about food oscar had on a mask but could always see a smile when serving us food and while eating our food gonzalo was serving us drinks and cleaning up our table with a smile and not bothering us every second if we needed anything. Antonia and sindy have been cleaning our rooms and have made us feel safe during this pandemic because of how the rooms are cleaned and also taking whatever trash and mess their was in the room.
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Date of stay: December 2021Trip type: Traveled with family
Room Tip: It’s difficult to break US dollar to tip so break down your money before coming Cancun or prepare...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santiago Briseño, Otro at Sunset Marina Resort & Yacht Club
Responded Jan 11, 2022
Thank you so much for your visit, review, and for mentioning your favorite staff members. It was a pleasure to be your hosts here at Sunset Marina. We are happy to hear that you enjoyed your stay. We hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A quiet and lovely resort to relax at and enjoy the warm weather. Our morning yoga session with Gabi was great overlooking the lagoon. After our dinners at the resort or at the various sister resorts we listened to a singer in the bar area. The food was excellent, the staff was friendly and the weather was perfect. I was up early working to prepare for classes for the winter semester and found that room service did not always answer or did not come when you ordered something early morning. Our frig was not always filled so didn't always have water. The internet was excellent.
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seaside13840324693, Gerente at Sunset Marina Resort & Yacht Club
Responded Feb 6, 2020
Thanks you for your your visit and review. We are very sorry that we did not meet your expectations in all areas but we appreciate your feedback and hope that you enjoyed your stay overall.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I really liked the ambience and design of the resort. They also allow the guest to use their sister resorts and provide both shuttle and boat service free of charge. The amenities' are fantastic with a great pool area and multiple restaurants. The food was delicious and the nightly entertainment was great. The only possible issue was they sometimes forgot to resupply the Toilet paper and face cloths. But the front desk corrected the slight problem. The rooms have a small kitchenet and as we have been in Cancun previously we opted out of the inclusive package so we could take advantage of some of the great places to eat outside of the resort location. We did eat a couple of times at the resort and the food was very good also. We look forward to staying here again in the future.
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Review collected in partnership with RCI
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SANTIAGO BRISEĂ‘O, Director General at Sunset Marina Resort & Yacht Club
Responded Jul 8, 2022
Thank you for your your visit and review. We're glad you enjoyed your stay overall and we are sorry to hear about the resupply incident. We appreciate your feedback, it will help us enhance the areas you point out. We are eager to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property has good location you can catch the public bus anywhere for 1 dollar. The staff was nice and ready to assist. The property is decent and has a good view of the marina so you get water and breeze. The housekeeping was good when asked. However several days they cleaned the room but did not take or wash the dirty dishes. The food was awful and I would not recommend. Our room service was mystery meat at best and not what we ordered. We only used it on our first night because we were tired and hungry. The Buffett was very unappetizing the day we did go to give a try. The water taxi was great and took you to the Sunset Royal which was more modern and had a great pool and beach. The staff were responsive and did make every effort to assist and correct any issues. We had a problem with our room safe and the door lock kept not opening with our wristbands. We were compensated a meal at the Sunset Royal and given a shuttle to the airport. The water pressure and temperature for the jacuzzi tub on the balcony was low and tepid. The internet was so so. I would possibly stay here again knowing what to expect and how to utilize the facility. It was a good place to relax and a home base for Cancun adventures.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our room faced the lagoon, perfect location to access the lounge chairs just outside to relax, read and watch the wildlife. I loved the fact that no one reserved chairs. There was no need for it because the resort always had chairs available in the shade or the sun-whatever was your desire.
Francisco Sinto served us a few times at breakfast. After our first visit remembered our names and my "need" for regular coffee refills.
Would come here again.
Francisco Sinto served us a few times at breakfast. After our first visit remembered our names and my "need" for regular coffee refills.
Would come here again.
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Date of stay: January 2020
Cleanliness
Service
Room Tip:Â Perfect for a quiet vacation - location is a good escape from a busy lifestyle.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seaside13840324693, Gerente at Sunset Marina Resort & Yacht Club
Responded Feb 6, 2020
It was a pleasure to host you and we are very happy to hear that you enjoyed your vacation. Thank you for mentioning your favorite staff members and please come back and see us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly staff, always willing to help you. There was not a lot of choice for vegetarian food but the restaurant manger (Enrique Vazquez) use to ask the chef (Tobias) to make us special vegetarian dish every evening. This is a group of four hotels and a bus runs every hour between them free of charge as well as a boat every 20min to one of the hotels. You can use facilities in any of these hotels. There is public transport available just outside the hotel that can take to the various shopping areas. If you are on a night flight make sure you do not get conned at the airport by so called taxi drivers. There is two exits at terminal 3 make sure you come out of the family exit. If you cannot find your transfer try the other exit. If you need to book a taxi go inside the airport to book it.
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Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seaside13840324693, Gerente at Sunset Marina Resort & Yacht Club
Responded Mar 18, 2020
Thank you so much for your visit and review, and for mentioning your favorite staff members. We are happy to hear that you enjoyed your stay and we hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel goes above and beyond to entertain its guests. The dynamic duo A& A keep us entertained by day- even had 2 cooking lessons poolside! There were high quality shows outside at the amphitheater every other night and a professional lounge act every night! And our good friend Mexico the bartender kept us well lubricated and happy ! The staff keep the hotel sparkling and beautiful. We felt like royalty! Fresh fruit met us in our room the first day and bottles of water were left by the cleaning staff daily.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Bárcenas, Propietario at Sunset Marina Resort & Yacht Club
Responded Dec 20, 2022
Thank you for staying with us and for sharing your experience at Sunset Royal. We are very happy to hear that you enjoyed your vacation and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed in Cancun from Oct. 14th-20th. It was a rocky start due to our travel agent messing up our accommodations, but the staff worked everything out right away. Our room was beautiful. Beds were so comfy, pillows so soft, i slept like a baby every night haha. Room service was 100% on top of it, Room service was delivered on time and was delicious, rooms were cleaned everyday, and they stocked your fridge everyday too!
It was all inclusive, so we were able to eat at all the delicious restaurants throughout the resort. The staff were so kind. The absolute rockstars that made our stay so enjoyable was our bartender, Mexico. I love Paloma’s, and every time he saw us come in, he had Paloma’s already ready for us. He is superb in customer service, and making you feel welcome. Miss you already Mexico!
Next was our favorite server, Abi. She is the sweetest girl, full of life, and so much knowledge. She made you feel like family, and even better we are now friends on social media so we can keep in contact. That’s the kind of effect she brings to people. Before i left, i made sure to bring a gift for someone that made my stay memorable, and Abi was that girl. Last but not least, Daniel. He was a vendor that was selling beautiful stone jewelry made from his family! I snagged a beautiful Brazilian tourmaline paraiba. He was so passionate about what he was selling, didn’t make you feel hassled. And we also become friends through social media. I love supporting local, and he was just an amazing end to the trip. Overall, i will miss this resort and the staff they provide. They are what makes your experience authentic and real. Gracias mi amigos! 🤍🫶🏻
It was all inclusive, so we were able to eat at all the delicious restaurants throughout the resort. The staff were so kind. The absolute rockstars that made our stay so enjoyable was our bartender, Mexico. I love Paloma’s, and every time he saw us come in, he had Paloma’s already ready for us. He is superb in customer service, and making you feel welcome. Miss you already Mexico!
Next was our favorite server, Abi. She is the sweetest girl, full of life, and so much knowledge. She made you feel like family, and even better we are now friends on social media so we can keep in contact. That’s the kind of effect she brings to people. Before i left, i made sure to bring a gift for someone that made my stay memorable, and Abi was that girl. Last but not least, Daniel. He was a vendor that was selling beautiful stone jewelry made from his family! I snagged a beautiful Brazilian tourmaline paraiba. He was so passionate about what he was selling, didn’t make you feel hassled. And we also become friends through social media. I love supporting local, and he was just an amazing end to the trip. Overall, i will miss this resort and the staff they provide. They are what makes your experience authentic and real. Gracias mi amigos! 🤍🫶🏻
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Bárcenas, Propietario at Sunset Marina Resort & Yacht Club
Responded Oct 25, 2022
Thank you for your feedback. We are very happy to know you enjoyed your vacation so much. Your favorite staff members will be delighted to know about your praises. We are impatient to welcome you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great time celebrating our 25th year anniversary at this resort. We enjoyed the food, drinks and the activities available at no charge. The lady at the concierge was really helpful with setting up our excursions and rental car. The room is cleaned daily, towels are changed and or fresh ones are brought to our room. The water from the shower and jacuzzi is yellow or rusted at first, and there's a little bit of an odor.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santiago Briseño, Otro at Sunset Marina Resort & Yacht Club
Responded Dec 23, 2021
Thank you so much for your visit and review. We appreciate you spending your special anniversary with us and are very happy to hear that you enjoyed your stay. We hope to welcome you back to Sunset Marina soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went for 1 week. Buffets were great. Food selection changed for each meal daily. Henri and Gonzalo were great waiters and Jose did a great job at the grill (made to order omelettes, etc). Traditional Mexican foods were offered at every meal. Ice cream was just like Italian Gelato!
Asian restaurant had great food. You have to reserve for the chef show. Lobster dinner is free but also needs to be reserved. Snack bar by the water used wood burning brick oven for great pizzas. We went over to the beach resort for a day. Nice to have a free shuttle and water taxi. We didn't really watch the night shows but heard they were good. We were too busy getting awesome drinks from Raul at the evening bar inside. He's very friendly, remembers your name and drink preference quickly.
Mini golf was a fun activity along with free use of kayaks. Crocs were a bit scary but hardly ever saw them. Enjoyed the hot tub right on the edge of the water.
Rooms were very spacious. Had a Jacuzzi on the balcony!! Maid service was good. They'd restock beer, sodas, and water if you asked. Overall great vacation and would go back in a heartbeat.
Asian restaurant had great food. You have to reserve for the chef show. Lobster dinner is free but also needs to be reserved. Snack bar by the water used wood burning brick oven for great pizzas. We went over to the beach resort for a day. Nice to have a free shuttle and water taxi. We didn't really watch the night shows but heard they were good. We were too busy getting awesome drinks from Raul at the evening bar inside. He's very friendly, remembers your name and drink preference quickly.
Mini golf was a fun activity along with free use of kayaks. Crocs were a bit scary but hardly ever saw them. Enjoyed the hot tub right on the edge of the water.
Rooms were very spacious. Had a Jacuzzi on the balcony!! Maid service was good. They'd restock beer, sodas, and water if you asked. Overall great vacation and would go back in a heartbeat.
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip:Â ask for a room with lagoon views on the second floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seaside13840324693, Gerente at Sunset Marina Resort & Yacht Club
Responded Mar 25, 2020
Thank you so much for your visit and detailed review, and for mentioning your favorite staff members. We are so very happy to hear that you enjoyed your stay and we hope to welcome you back in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do not believe the cabs are as cheap as others have posted. Cabs are fairly expensive.
No, there is no "cap" on what you can order although there are various options for purchasing additional or upgraded food, beverage and services that are NOT included in the basic all inclusive program and there are some that are exclusively for Club members. Ask your reservations person for more details on what is included. There are many different plans. You can book Marina restaurants with the Concierge in Sunset Royal.
You can use everything you mention. Yes you can eat in the restaurants but the food is extra. Menus and prices change peridocally.
Hello. YES to all of your questions. Please mention your request for vegan options at check in and in the restaurants.
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"I liked the fact that we can stay here where it's quit and take the shuttle to their brother hotel Royal Sunset that have a great beach."Read full review
"This is one of the quieter locations of the franchise, so if you’re looking for a more lively environment head to one of the other locations"Read full review
"Take the water taxi to the Royal if you want the beach! Food at the marina is much better than the Royal though so prepare for that."Read full review
…
PRICE RANGE
₱10,550 - ₱13,012 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunset lagoon resort hotel and marina, sunset lagoon hotel marina, sunset lagoon cancun, cancun sunset lagoon
FORMERLY KNOWN AS
Sunset Lagoon Resort Hotel & Marina
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
110
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingSUNSET MARINA RESORT & YACHT CLUB - UPDATED 2024 Hotel Reviews & Price Comparison (Cancun, Mexico) - Tripadvisor
Frequently Asked Questions about Sunset Marina Resort & Yacht Club
Which popular attractions are close to Sunset Marina Resort & Yacht Club?
Nearby attractions include Playa Langosta (0.9 km), FlyAquaRide Jetski (0.3 km), and Manda Park (0.5 km).
What are some of the property amenities at Sunset Marina Resort & Yacht Club?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sunset Marina Resort & Yacht Club?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Sunset Marina Resort & Yacht Club?
Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Sunset Marina Resort & Yacht Club?
Yes, parking is available to guests.
What are some restaurants close to Sunset Marina Resort & Yacht Club?
Conveniently located restaurants include The White Box, Maki Taco, and Krudo Raw Bar & Grill.
Are there opportunities to exercise at Sunset Marina Resort & Yacht Club?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sunset Marina Resort & Yacht Club have airport transportation?
Yes, Sunset Marina Resort & Yacht Club offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sunset Marina Resort & Yacht Club?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunset Marina Resort & Yacht Club offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Sunset Marina Resort & Yacht Club?
The staff speaks multiple languages, including English and Spanish.