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Iberostar Selection Cancun

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Blvd Kukulcan Km 17, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$246
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Traveler (8168)
Pool & Beach (1521)
Room & Suite (1163)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 14/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Selection Cancún
Updated 14/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#49 of 271 hotels in Cancun
Travelers' Choice
See why so many travelers make Iberostar Selection Cancun their all-inclusive resort of choice when visiting Cancun. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you. Guest rooms offer amenities such as a flat screen TV, a minibar, and a refrigerator, and guests can go online with free internet access offered by the all-inclusive resort. Iberostar Selection Cancun features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Iberostar Selection Cancun, free parking is available. For those interested in checking out Avenida Kukulkan (2.6 mi) while visiting Cancun, Iberostar Selection Cancun is a short distance away. While visiting Cancun, you may want to try some lobster at one of the nearby restaurants, such as Harry's Cancún, Puerto Madero, or Porfirio's Cancún. We’re sure you’ll enjoy your stay at Iberostar Selection Cancun as you experience all of the things Cancun has to offer.
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Location

Full view
74Somewhat walkable
Grade: 74 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Blvd Kukulcan Km 17, Cancun 77500 Mexico
Name/address in local language
Getting there
Cancun Airport10 kmSee all flights
Aerodromo de Playa Del Carmen59 kmSee all flights
See all nearby hotels
7188Reviews1349Q+A100Room tips
Traveler rating
  • 4,651
  • 1,579
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  • 183
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Popular mentions
Trek692124 wrote a review Yesterday
1 contribution
Good Food and Ivan was great, Franco and Kevin were also great all day at the hotel, need to have more security a lot of guest walking in the lobby and lobby bar without a cover up or shoes, Villas need to be updated.
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Date of stay: September 2021
Value
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Trip type: Traveled on business
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Cancún
Responded yesterday
Dear guest, We extend you our gratitude for choosing Iberostar Selection Cancun as your most recent holiday destination. It is gratifying to read that you had an amazing stay with us. On the other hand, we thank you for bringing to our attention your valuable observations, we assure you that we will pass on your comments to the corresponding departments for their review in order to enhance our service. We hope to welcome you back once again in the near future. Best regards, Quality Manager Iberostar Selection Cancun
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Delia72_12 wrote a review 14 Sep
Montreal, Canada4 contributions
Ivan at the restaurant is the best guy ever, helps and is very attentive to details and customer satisfaction. We like you Ivan and we will be back in December. The food was very good and safe to go eat everyday. Great service!
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Date of stay: September 2021Trip type: Traveled with family
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Cancún
Responded yesterday
Dear guest, First and foremost, thank you for choosing Iberostar Selection Cancun on your most recent vacation, and for sharing your kind comments with us. We are honored to know that you have enjoyed of an excellent holiday and have left with wonderful memories of your vacation. Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with an excellent experience. Thank you once again for your kind comment and we look forward to welcoming you back again. Until then, we wish you all the best. Kind regards, Quality Manager Iberostar Selection Cancun
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Margarita S wrote a review 14 Sep
Calgary, Canada241 contributions33 helpful votes
This Iberostar was wonderful, lots of pros, the beach is beautiful there was some seaweed but not much. All rooms are ocean view and we loved having the view of the pool and ocean. The rooms are clean although when we arrived the floor in our room was dirty and we had no towel to put on the floor in the bathroom which became a puddle every time after a shower, the sink faucets were also leaking water all over, these are the only complaints I have, the bathrooms could use a much needed update. AC worked well and the glass bottles to fill with water are awesome to avoid plastic. The staff were amazing, this is why I keep returning to Mexico. The housekeepers did amazing cleaning our room everyday, concierge were great, entertainment staff (Hector and Franco were always making sure guests were informed on activities and inviting everyone to participate), restaurant staff, everyone provided a 5 star customer service. The buffet was delicious, I could eat the fresh guac all day everyday. We went to 3 of the a la carte restaurants and they were all good, loved the Mexican restaurant right by the beach. The star cafe is awesome for lattes and cappuccinos and it's opened 24/7. Right now because of Covid their sports bar is closed and they stop serving alcohol by 11 pm which is a Cancun rule for all resorts. For anybody who needs a Covid test before going back home you can arrange that right at the hotel, I booked our PCR tests the next day we arrived and it took me 10 mins, we got our PCR tests done on the Thursday, had results by Friday morning and flew on Saturday without issue, you can ask the concierge to print the results for you as well. If you have to get a PCR test the person goes right to your room which is so convenient since we didn't want to disrupt our holiday, we did pay 135 USD each but it was worth it. I highly recommend this Iberostar, you cannot go wrong! I also liked that it's only 20 mins from the airport. For anyone worried about COVID measures they're really good about it, all their staff wear masks and they can provide a mask for you if you forget it, guests wore masks all around the resort indoor areas and when you entered the buffet they give you hand sanitizer.
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Date of stay: September 2021
Value
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1 Helpful vote
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Cancún
Responded yesterday
Dear guest, It has been a real pleasure to read this excellent review of your recent holiday with us at Iberostar Selection Cancun and we really appreciate that you took the time to write and share it with us and other travelers. The fact that we were able to exceed your expectations with our excellent standards in every area that characterize our company is of great importance to us. Also, we are delighted to know that the initiatives we have in place to protect our ecosystem have been to your liking. Let us mention that with our Wave of Change movement, we have removed unnecessary items from our journey to eliminate the use of single-use plastics from all of our operations, thus contributing to the care of the environment and the oceans. It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again. Best Regards, Quality Manager Iberostar Selection Cancun
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Waleska T wrote a review 7 Sep
1 contribution
Enjoyed the warmth of their service people, everyone of them, went above and beyond to make us feel comfortable and happy. We had so much fun with the service group, starting with Franco, Franco is the best ... you'll hear that all over the hotel, he was always checking on us making sure we were ok and aware of the activities going on, he is such a great kid. Coffee shop was amazing, baristas including Fernando, were great. The nightly show at the amphitheater was a great entertainment, very talented kids, Nina was a sweetheart. Overall, you don't need to leave this hotel to have fun, i felt like in family at all times! Food is great . Rooms need an update...
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Review collected in partnership with Iberostar
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Cancún
Responded 1 week ago
Dear guest, We would like to thank you for choosing Iberostar Selection Cancun for your holiday. Your friendly comment is an incentive for us to continue to the best of our ability so that all our guests feel as comfortable as you were in our hospitality. The fact that you could have a wonderful time in our hotel is an excellent confirmation of our efforts. Also, we would like to thank you for your helpful feedback and will gladly forward it accordingly on your behalf. We attach great importance to every detail available to us in order to ensure that our guests always have a very pleasant stay in our hotels. Thank you once again for sharing your review and we hope to see you again very soon. Best Regards, Quality Manager Iberostar Selection Cancun
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Nichole W wrote a review 6 Sep
2 contributions2 helpful votes
Absolutely love Iberostar. The staff is very friendly, the food and rooms great for the price, and the views are spectacular (I recommend the swim out villas). Chef Ivan is worth looking out for on your trip. He’s very helpful and friendly. Will absolutely be coming back.
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Date of stay: September 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Cancún
Responded 1 week ago
Dear guest, It has been really good to read that you had such a great time in Iberostar Selection Cancun and we want to thank you for sharing your experience. Confirmation that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we promise to continue working hard to achieve this every day. We try to think about everything to provide our guests with a perfect experience. Once more, we thank you for writing and sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future. Best Regards, Quality Manager Iberostar Selection Cancun
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FORMERLY KNOWN AS
Iberostar Cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
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Frequently Asked Questions about Iberostar Selection Cancún
Which popular attractions are close to Iberostar Selection Cancún?
Nearby attractions include Parque Maya Tours (0.8 km), Playa Delfines (0.7 km), and Mayan Museum of Cancun (0.8 km).
What are some of the property amenities at Iberostar Selection Cancún?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Selection Cancún?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Selection Cancún?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Selection Cancún?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Selection Cancún?
Conveniently located restaurants include Restaurante Cüa, Bacoli Tratoria, and Condimento Restaurant.
Are there opportunities to exercise at Iberostar Selection Cancún?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Iberostar Selection Cancún have an airport shuttle?
Yes, Iberostar Selection Cancún offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Selection Cancún?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Iberostar Selection Cancún?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Iberostar Selection Cancún offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.