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Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun 77500 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$417
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Free cancellation until 02/10/21
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Pool & Beach (2315)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Ziva Cancun
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 271 hotels in Cancun
2021 Travelers' Choice Best of the Best
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way.
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Hotel links
Special Offer:Book Direct for the Lowest Rates

Location

Full view
85Good for walkers
Grade: 85 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun 77500 Mexico
Name/address in local language
Getting there
Cancun Airport17 kmSee all flights
Aerodromo de Playa Del Carmen67 kmSee all flights
See all nearby hotels
10816Reviews1495Q+A100Room tips
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Popular mentions
Roy B wrote a review Yesterday
1 contribution
Our stay at the Hyatt Ziva Cancun was absolutely fantastic - we'd give it six stars if we could... Shortly after we arrived at the property, we enjoyed lunch at Tradewinds where Juan and Raymundo treated us like royalty. Theresa and Eric made both of our days at the Sahara Pool magical, and when we return to Hyatt Ziva, we can't wait to see Oliver at the North Beach cabanas again. Tradewinds was the highlight of our stay... on our final day, the entire staff of the restaurant (Samantha, Emiliano, Leonardo, Raymundo, Judith, Raul, Erick, Thais, Julian, Jose) presented us with a complementary dessert before we headed off to the airport. Our entire time at the resort was filled with special moments such as that, and we literally started planning our return trip as soon as we got home...
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2021
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achanat1 wrote a review Jul 2021
New Hartford, New York7 contributions8 helpful votes
Hotel's Favorite
I stayed at the Hyatt Ziva in Cancun for 5 nights as a wedding guest. This trip and stay was outstanding from the moment I arrived in the shuttle. The staff is exceptional and willing to do whatever it takes to accomodate you. There was so much to do - from the pools, to the ocean, to the dolphin exhibit, you were never bored. I would stay here again if I return to Cancun.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
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2 Helpful votes
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SRustia92 wrote a review Yesterday
Lakewood, California1 contribution
One of my best vacation to date, with best accommodation experience. My daughter selected this hotel based on the star level, and I’m glad to have a wonderful stay. The service is exceptional, the place is well kept and sanitized, the all inclusive package is incomparable will large selection of food and beverage and amenities. I suggest to stay more than 5 days to enjoy the stay. If not for the tours I would gladly just stay inside the hotel to enjoy all the services included. With that said, I’m looking forward to coming back soon for my birthday, hoping to receive the best service and experience that I can with my family. Kudos to management and service staff for signature service that truly reflect hospitality and customer service satisfaction.
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Date of stay: September 2021Trip type: Traveled with family
Room Tip: Stay longer than 5 days.
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Alesz94 wrote a review 14 Sep
New York City, New York2 contributions
Hyatt cares about you. If you have questions they are there to help. Everything you need they provide. I am sad to leave but excited to come back ! I love hyatt. Very clean. Follows covid rules. Peaceful energy. Happiness all around us.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2021
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Joanne wrote a review 14 Sep
Tucson, Arizona10 contributions
First the good: Beautiful property with excellent restaurants. Staff is superb! Rooms are beautiful. Not so good: Not enough umbrellas around pool and especially beach. They put huge cabanas right on the front row on beach and right in front of the pools. So if you don’t rent one for 100$ you have a grand view of a wooden structure. There are no tables anywhere around the resort where you could sit down and play a game or just relax. Should you be a smoker, they literally have only a few spots in the resort where you can stand in the full sun. Not allowed to smoke on balcony.
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Date of stay: September 2021Trip type: Traveled with friends
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FORMERLY KNOWN AS
Dreams Cancun Resort & Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
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Frequently Asked Questions about Hyatt Ziva Cancun
Which popular attractions are close to Hyatt Ziva Cancun?
Nearby attractions include Palazzo Cancun (0.4 km).
What are some of the property amenities at Hyatt Ziva Cancun?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hyatt Ziva Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Cancun?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hyatt Ziva Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Ziva Cancun?
Conveniently located restaurants include La Joya, Restaurant Le Basilic, and Hacienda el Mortero.
Are there opportunities to exercise at Hyatt Ziva Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Cancun have an airport shuttle?
Yes, Hyatt Ziva Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Ziva Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Ziva Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (7.8 km) and Scorpion’s Temple (3.4 km).
Does Hyatt Ziva Cancun have any great views?
Yes, guests often enjoy the harbour view available here.