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Hyatt Ziva Cancun

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Traveler (7254)
Pool & Beach (1392)
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Overview
Hotel website
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Blvd. Kukulcan, Manzana 51, Lote. 7 Hotel zone, Cancun 77500 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hyatt Ziva Cancun
Special Offer: Save Up to 55%
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Reviews (6,663)
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5,441 results
Traveler rating
4,344
731
203
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LanguageEnglish
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4,344
731
203
83
80
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1 - 5 of 5,441 reviews
Reviewed today

Let me start by saying Wow!!! Amazing views and location. By far one of the best I have EVER been to! Now, let’s get down to the other stuff. The service is great, depending on who you ask! Some people are happy to help and...More

Thank Ale E
Hotel's Favorite
Reviewed 31 July 2018

What an experience we had at Hyatt Ziva Cancun. Just came back and will go back again in a minute. Everything was top notch. Beautiful, Earthy, modern yet comfortable design, the most comfortable beds and rooms, delicious food, clean beach, great staff and can't even...More

7  Thank Lilit_LA
Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 2 August 2018

Dear Lilit_LA, Thank you for choosing Hyatt Ziva Cancun as host for your family vacation and for taking the time to share with us your 5 stars review; we truly appreciate your confidence in choosing us to live the best vacation on the Caribbean Sea....More

Reviewed yesterday via mobile

Wow! The most amazing views, atmosphere, food and service! We had a quick trip and I kept wishing we could have stayed longer! Habaneros for lunch and Moongate for dinner were some of our absolute favorites! And that lemon sorbet at pascals— I went back...More

Thank Lauren R
Reviewed yesterday via mobile

Beautiful hotel, beautiful surroundings and excellent service. We tried their coffee shop at night and ask for cappuccino. Vianey the barista made me an incredible delicious cappuccino. It was so nice for the staff Claudio, Adrian and of course Vianey for an excellent service. This...More

Thank Redentor R
Reviewed yesterday

Great beach experience. Food was awful- except for the French Restaurant. Sweet shop lacked SUGAR - great concept though. Overall, I like a smaller, more boutique hotel, but we were traveling with family.

Review collected in partnership with Hyatt Hotels
Thank MimiH122
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$303 - US$930 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Cancun
#5 Top resorts Hotel in Cancun
#5 Spa Hotel in Cancun
#5 On the Beach Hotel in Cancun
#27 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$303 - US$930 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Cancun
#5 Top resorts Hotel in Cancun
#5 Spa Hotel in Cancun
#5 On the Beach Hotel in Cancun
#27 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveler (7,254)
Pool & Beach (1,392)
Room & Suite (1,013)
Dining (760)
Family and Play Areas (102)
Amenities (54)
Business Center & Event Rooms (15)
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Questions & Answers
Ask a question
Hyun K
11 October 2018|
AnswerShow all 2 answers
Response from chasityhodgeshaddock |
Not too bad, there are lots of people here but it's a big resort so I don't think it feels crowded at all. The staff are very nice! You will love it here! We are leaving Monday
1
Vote
atripadaddict
11 October 2018|
Answer
Response from HyattZivaCancun | Property representative |
Hi atripadaddict, thanks for reaching out and for your interest in Hyatt Ziva Cancun. Attending to your comments, please advise all pools on property are heated. The Punta Vista Bar Infinity pool and Spa facilities are not... More
0
Votes
Google Translation
Room Tips
"We had splruged on our room, but some of our guests attending the wedding took cheaper options and ALL of..."
amandagL6290FT
4 days ago
Read review
"Tower Suite"
AngieQ821
6 days ago
Read review
"Ocean Front View"
Sherpa823346
1 week ago
Read review
"Second floor either guests exceptionally noisy or restaurant below you will hear noise"
bboppin68
1 week ago
Read review
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