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Let me start by saying Wow!!!
Amazing views and location.
By far one of the best I have EVER been to!
Now, let’s get down to the other stuff.
The service is great, depending on who you ask!
Some people are happy to help and...More
What an experience we had at Hyatt Ziva Cancun. Just came back and will go back again in a minute. Everything was top notch. Beautiful, Earthy, modern yet comfortable design, the most comfortable beds and rooms, delicious food, clean beach, great staff and can't even...More
7 Thank Lilit_LA
Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 2 August 2018
Thank you for choosing Hyatt Ziva Cancun as host for your family vacation and for taking the time to share with us your 5 stars review; we truly appreciate your confidence in choosing us to live the best vacation on the Caribbean Sea....More
Wow! The most amazing views, atmosphere, food and service! We had a quick trip and I kept wishing we could have stayed longer! Habaneros for lunch and Moongate for dinner were some of our absolute favorites! And that lemon sorbet at pascals— I went back...More
Beautiful hotel, beautiful surroundings and excellent service.
We tried their coffee shop at night and ask for cappuccino. Vianey the barista made me an incredible delicious cappuccino. It was so nice for the staff Claudio, Adrian and of course Vianey for an excellent service. This...More
Great beach experience. Food was awful- except for the French Restaurant. Sweet shop lacked SUGAR - great concept though. Overall, I like a smaller, more boutique hotel, but we were traveling with family.
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Response from HyattZivaCancun | Property representative |
Hi atripadaddict, thanks for reaching out and for your interest in Hyatt Ziva Cancun. Attending to your comments, please advise all pools on property are heated. The Punta Vista Bar Infinity pool and Spa facilities are not... More
Hi atripadaddict, thanks for reaching out and for your interest in Hyatt Ziva Cancun. Attending to your comments, please advise all pools on property are heated. The Punta Vista Bar Infinity pool and Spa facilities are not allowed for children.