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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

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Traveler (4559)
Room & Suite (1056)
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Overview
Hotel website
Boulevard Kukulcan Km 12.5 Lt 18 Zona Hotelera Zona Hotelera, PO Box 834 Apdo., Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
Additional information
Visit Hotel Website
Offers from The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Hotel deals
Reviews (6,155)
Filter reviews
5,501 results
Traveler rating
3,781
1,200
313
123
84
Traveler type
Time of year
LanguageEnglish
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3,781
1,200
313
123
84
Show reviews that mention
All reviews washer and dryer duna sports bar studio villa la isla mall fun team infinity pool starwood owners heavenly spa full kitchen steak night mall across the street heavenly bed personal concierge outdoor mall pool concierge swim up bar time share
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1 - 5 of 5,501 reviews
Reviewed yesterday

We've stayed at this resort several times and this most recent trip included remodeling and renovations and construction noise which was a bit annoying at times. The property is great but unfortunately the main pool was down for service. Location is perfect with easy access...More

Review collected in partnership with this hotel
Thank rsjack
Reviewed yesterday

The staff, service and amenities were all great. The restaurants were good, the pools were beautiful and the beach was amazing. If you needed anything at all, someone was there to help. Truly incredible, friendly, helpful staff. Highly recommend!

Review collected in partnership with this hotel
Thank merilee2018
Reviewed 2 days ago

We didn't care for the room Westin assigned to us at check in, too bad says Westin, we don't have anything else for you, call us tomorrow. The next day we called again, same response as the first day.This is an amazing property with extraordinary...More

Review collected in partnership with this hotel
Thank John B
Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded yesterday

Dear Guest, Thank you for taking the time to post a review about your stay, we certainly care about all our guests’ comments and feedback, it is important to us to improve and give our guest what deserve and what is a true Westin Lagunamar...More

Reviewed 3 days ago

Staff helpful and friendly, Check in ad check out was flawless. Concierge arranged all activities requested with ease. Room are fresh and clean. All ocean front or ocean view. 2nd pool was under maintenance so the remaining pool was always crowded, but this was a...More

Review collected in partnership with this hotel
Thank twcorpvideo
Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded 2 days ago

Dear Guest: Thank you for taking the time to write a nice review of our resort. It is very important to us your feedback for improvement every day. We hope to see you again next year to enjoy another Westin experience. Sincerely, The Westin Lagunamar...More

Reviewed 3 days ago

great location, facilities and staff. Trip was in October and had minor weather delay waiting for the sun. Good time to get away as the hotel wasn't extremely packed. Weather was warm, Beach was clean and very big area to move around.More

Review collected in partnership with this hotel
1  Thank bathingsuit2018
Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded 3 days ago

Dear Guest, We would like to thank you for your Fantastic review, it always make us glad to hear the feedback from our guests and to know that our efforts to serve and provide you with a refreshing stay, were worth it! We hope to...More

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About
Description
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is located directly on a white sandy beach. Our resort in Cancun, Mexico offers spacious one and two-bedroom villas that comfortably accommodate up to eight adults More in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi, in a perfect setting in the Hotel Zone on Mexico's Costa del Sol. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair Access
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Luxury
,
On the Beach
,
Spa
,
Business
Room types
Non-Smoking Rooms, Kitchenette, Suites, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Luxury
,
On the Beach
,
Spa
,
Business
Room types
Non-Smoking Rooms, Kitchenette, Suites, Family Rooms, Accessible rooms
Number of rooms
592
Price range
US$171 - US$523 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Lagunamar Ocean Hotel Cancun
,
Westin Lagunamar Ocean Hotel
,
Cancun Westin
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Luxury
,
On the Beach
,
Spa
,
Business
Room types
Non-Smoking Rooms, Kitchenette, Suites, Family Rooms, Accessible rooms
Number of rooms
592
Price range
US$171 - US$523 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Lagunamar Ocean Hotel Cancun
,
Westin Lagunamar Ocean Hotel
,
Cancun Westin
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveler (4,559)
Room & Suite (1,056)
Pool & Beach (1,006)
Dining (189)
Amenities (52)
Family and Play Areas (20)
Business Center & Event Rooms (3)
Nearby
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Questions & Answers
Ask a question
judyrodriguez0413
17 October 2018|
Answer
Response from luv2vacation | Reviewed this property |
I would not rent a car.... The bus system in the hotel zone is fantastic, runs constantly, and is cheap!!! You do not need a car. You are right across from the mall La Isla as far as activities the sky is the limit. Again I... More
0
Votes
Sorin N
15 October 2018|
Answer
Response from Paul P | Reviewed this property |
It was just about done when we left on October 9.
0
Votes
Room Tips
"Go for a high floor for the best view of the property and the Gulf and a Villa is much more satisfying than..."
rsjack
yesterday
Read review
"Be concerned if you are checking in and being assigned on levels 1-3 of building 13 at this property."
V6514OFjohnb
2 days ago
Read review
"fully stocked kitchen including toaster blender and coffee maker"
bathingsuit2018
3 days ago
Read review
"Request a room on floors 4-8 for best ocean view."
datadch
1 week ago
Read review
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