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Live Aqua Urban Resort Mexico

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Traveler (178)
Room & Suite (252)
Dining (32)
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Overview
  • Excellent81%
  • Very good15%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“santa fe”(21 reviews)
“great hotel”(25 reviews)
“business trip”(19 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (665)
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233 results
Traveler rating
171
48
7
5
2
Traveler type
Time of year
LanguageEnglish
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171
48
7
5
2
Show reviews that mention
All reviewssanta fegreat hotelbusiness tripupscale mallluxurious hotelrooms are hugegreat optionrestaurants and shopsbusiness hotelhotel is locatedspaamenitiesmoltonlobbyacqualimoscity
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1 - 5 of 233 reviews
Reviewed 2 days ago via mobile

Stayed here for three days on business in early May. Was very impressed with the level of service and the comfort of the rooms. My bed was amazingly comfortable, the bath was spacious. I particularly liked the desk set up, which allowed myself and a...More

Thank Rosecity M
Reviewed 1 week ago

Loved every second of it! Beautiful hotel, great service. Absolutely amazing stay! In every floor free coffee and fruits in the morning, liqueur at night. Staff makes you feel welcome and helps with anything you might need.More

Thank Michalav
Response from Manager_LAB, General Manager at Live Aqua Urban Resort MexicoResponded 6 days ago

Dear guest, Thank you very much for taking the time and sharing such incredible words. At Live Aqua we think of every detail to create exceptional experiences through the senses. We handle different tipe of coffee and mezcal in evey floor in order to create...More

Reviewed 2 weeks ago via mobile

Live Aqua took my business trip in Mexico City to a whole new level. The high quality of the hotel, rich and delicious breakfast buffet, excellent service and not to forget, the super-friendly and helpfull staff. I want to thank once again Viviana at the...More

1  Thank nacar_mert
Response from Manager_LAB, General Manager at Live Aqua Urban Resort MexicoResponded 2 weeks ago

Dear Guest, I want to thank you for taking your time to share your comments. I am really happy to know that you enjoyed a perfect stay and that we exceeded your expectations. We are honored to receive such comments, since our goal is to...More

Reviewed 2 weeks ago via mobile

For the past 3 years or so, I have been so delighted every time I have gone to have breakfast at this Aqua hotel. It's exceptionally delicious and with en wonderful service. Cheff Franccesco comes out to greet every time he can. The staff at...More

Thank Richguada
Response from Manager_LAB, General Manager at Live Aqua Urban Resort MexicoResponded 2 weeks ago

Dear guest, I appreciate and thank you very much for your feedback and description. I am glad you liked the details and the food. I will pass your excellent comments to our executive chef and to all of the staff in the F&B department. We...More

Reviewed 2 weeks ago via mobile

My family and I had the pleasure of staying in this hotel in June for almost a week. The staff are some of the best in the business, they are always there to help and with a smile. The Executive Chef went out of his...More

Thank Sean N
Response from Manager_LAB, General Manager at Live Aqua Urban Resort MexicoResponded 2 weeks ago

Dear Guest, Thanks for shearing your comments with us and other Trip Advisor users. We definitely think details can make a difference. Is a great satisfaction to know that you have enjoyed your stay with us.We will pass your positive comments to our staff to...More

View more reviews
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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Meeting Rooms
Room Service
Dry Cleaning
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$190 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Mexico City
#2 Spa Hotel in Mexico City
#3 Business Hotel in Mexico City
#3 Romantic Hotel in Mexico City
#6 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$190 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Mexico City
#2 Spa Hotel in Mexico City
#3 Business Hotel in Mexico City
#3 Romantic Hotel in Mexico City
#6 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Add Photo Photos
Traveler (178)
Room & Suite (252)
Dining (32)
Amenities (28)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
brianfwong
24 December 2016|
AnswerShow all 2 answers
Response from Manager_LAB | Property representative |
Good afternoon, Thank you for contacting us. Please let us know about your flight information to the e mail conciergeaqbo @ posadas . com for us to arrange your Pick.Up. We look forward to welcoming you soon. Best... More
0
Votes
Google Translation
Haddy88
12 March 2016|
AnswerShow all 8 answers
Response from Viro3 | Reviewed this property |
Definitely not. At least not while I was there.
0
Votes
Bunnii E
18 February 2015|
AnswerShow all 2 answers
Response from glbltrvlr989 | Reviewed this property |
I believe it is a name for their spa or a spa experience?
0
Votes
Room Tips
"I have stayed here several times and all the rooms are good and very quiet"
Read review
"All rooms are quite, but further up will give you a better view"
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"Avoid the mall side, if at all possible."
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"just ask for it.."
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