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Emporio Reforma

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Traveler (192)
Room & Suite (125)
Dining (27)
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Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible2%
Travelers talk about
“zona rosa”(29 reviews)
“jacuzzi tub”(9 reviews)
“junior suite”(15 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Reviews (1,113)
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302 results
Traveler rating
140
108
32
16
6
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LanguageEnglish
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140
108
32
16
6
Show reviews that mention
All reviewszona rosajacuzzi tubjunior suitethe hotel staffnice toiletriesstandard roomsingle bedsmall roomdoor manstreet vendorsspecial thanksmodern amenitiesper daybuffet breakfast issafe areamin walkyour luggage
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1 - 5 of 302 reviews
Reviewed 3 days ago

The great customer services was fantastic and very friendly. Lobby very welcoming and clean, staff always nice and looking to help you as you walked into the hotel. I would definitely recommend this hotel and the location is excellent to go from there anywhere! I...More

Thank miguelapuebla
Reviewed 1 week ago

Excellent food & atention, nice hotel, clean, comfortable. the room is small, but clean, the buffete so great, great flavor, the coffee is so god too! Reforma it´s a great avenue, many places, uber, safe. i like very much.More

Thank Mayel S
Response from Emporio_Mexico_Hotel, Director General at Emporio ReformaResponded 1 week ago

Dear Guest, We thank you very much for having selected Hotel Emporio Ciudad de México for your recent stay and also take the time to share your comments with us. We are so proud to know that the service and food were excellent, your room...More

Reviewed 1 week ago

I eat breakfast every day. The service of Cony and Elizabeth is very friendly and the food is exquisite. I suggest more staff to attend the restaurant. I am very happy with the service. Congratulations.More

Thank centropalafoxiano
Response from Emporio_Mexico_Hotel, Director General at Emporio ReformaResponded 1 week ago

Dear Guest, It is a pleasure for us to receive news from our guests. We thank you very much for the time dedicated to share your experience with us. We are happy to know that you enjoyed your visit to the Restaurant. We will pass...More

Reviewed 2 weeks ago

The service was top notch. The room was hot even with the AC at the lowest setting, so it took a while before I could get cool and comfortable. That’s the only reason I didn’t give 5 stars. Other than that, the service was exceptional,...More

Review collected in partnership with this hotel
Thank brianh0lly
Response from Emporio_Mexico_Hotel, Director General at Emporio ReformaResponded 1 week ago

Dear Guest, Please receive a warm greeting. We thank you for the time dedicated to share your experience with us and let us know your feedback. We will transmit your comments to the Maintenance Departament Manager to start working on it inmediately. We really appreciate...More

Reviewed 5 May 2018 via mobile

We booked 6 double rooms. All were nice, clean, and spacious (on the fourth floor) except room 605. The setup was a little cramped, but the bathroom was the real issue. It was a lot smaller compare to the others, water was leaking, and they...More

Thank C0untY0urBlessings
Response from Emporio_Mexico_Hotel, Director General at Emporio ReformaResponded 5 May 2018

Dear Guest, We thank you very much for the time dedicated to share your experience with us. We appreciate your feedback to help us to improve the facilities. We have passed on your comments to the Housekeeping and Maintenance Managers to start working on them...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
US$74 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Romantic Hotel in Mexico City
#43 Business Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$74 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Romantic Hotel in Mexico City
#43 Business Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (192)
Room & Suite (125)
Dining (27)
Amenities (11)
Business Center & Event Rooms (8)
Family and Play Areas (6)
Questions & Answers
Ask a question
gouwu331
6 January 2018|
AnswerShow all 7 answers
Response from Regina C | Reviewed this property |
FREE.... well It’s included in the room cost and it’s fabulous!!!! Lots of choices, fresh and sone things made to order.
1
Vote
Bryan M
29 September 2017|
AnswerShow all 4 answers
Response from ruelascp | Reviewed this property |
Uber is the best and cheaper option and the uber drivers were all great.
0
Votes
corazondr1
10 March 2017|
Answer
Response from Ali G | Reviewed this property |
It is a 25 minute drive to the basilica so taking an uber or taxi would be best. Once you got there they dropped you off and you walk all around the plaza there with both of the the basilicas.
0
Votes
Room Tips
"Smells Like Drain, Honest"
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"Choose a higher floor to minimize traffic noise."
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"Bigger room or ask for a suite."
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"The suite was spacious!"
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