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Carretera A Barra de Navidad Km. 3.5 Zona Hotelera Sur, Puerto Vallarta 48390 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 14/12/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Panoramas (61)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Ziva Puerto Vallarta
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#20 of 151 hotels in Puerto Vallarta
Travelers' Choice
GreenLeaders Platinum level
In this natural, open-air paradise, you'll see shades of blue you never imagined, stretching from the brilliant mosaics of the infinity pools to the spectacular views of the azure ocean. Authentic Mexican cuisine, swim-up suites and a beautiful, intimate setting that seems to grow more perfect every moment, we have it all. All bestowed with our genuine Service from the HeartTM . That's the difference at Hyatt Ziva Puerto Vallarta. That's the Evolution of All-Inclusive.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Interconnected rooms available
Flatscreen TV
Private balcony
Room service
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
Hotel links
Special Offer:Book Direct for the Lowest Rates


Full view
40Car recommended
Grade: 40 out of 100
13Restaurantswithin 1 km
0Attractionswithin 1 km
Carretera A Barra de Navidad Km. 3.5 Zona Hotelera Sur, Puerto Vallarta 48390 Mexico
Name/address in local language
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12159Reviews1420Q+A100Room tips
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Popular mentions
Crystal A wrote a review Yesterday
2 contributions
They are doing some construction that doesn’t allow for you sleep in if you are staying on the right side of the resort. It also interferes with the beach experience since you can just hear all the construction. Food is good (although it takes awhile for them to get things out in a timely manner) but not the best bar selection. Beds are firm. The Asian restaurant is where we had the best experience ask for Saul.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2021
Sleep Quality
Nicole P wrote a review Jun 2021
10 contributions1 helpful vote
Hotel's Favorite
My husband and I came to Puerto Vallarta for our honeymoon and loved every minute of our stay! We had a great time exploring the city, going on adventures, eating tonssss of food on the resort, and playing volleyball on the beach! The entertainment crew on the resort was amazing. Alexa, Jessica, Enrique, Gio, Okimy, Toño, and Simon were so much fun and always joined us for some volleyball or pool activities. Would definitely recommend staying here!
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Date of stay: June 2021Trip type: Traveled as a couple
Response from Fernando Cardoso, Director General at Hyatt Ziva Puerto Vallarta
Responded 24 Jun 2021
Dear nicolepS2275GG; We are so glad to hear that you had a fantastic stay and that you enjoyed our beautiful resort. Thank you for sharing your thoughts and your suggestions, we really appreciate the voice of our guest. We look forward to the opportunity of welcoming you back so that you can enjoy again the Hyatt Ziva experience at this unique resort. With Service from the Heart,
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Gwladys K wrote a review Yesterday
1 contribution
My husband and I were lucky enough to Visit this property and had a fantastic time. Food was delicious, service was amazing. We were well taken care of by Joel Monroy, Andrea Villasenor and Oscar Ibarra, who surprised us with a special treat once they realize we were celebration our anniversary. Thank you to the whole staff and we look forward to visiting again.
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Date of stay: September 2021
Sleep Quality
Edwincq wrote a review Yesterday
Queretaro City, Mexico281 contributions89 helpful votes
Hyatt Ziva Puerto Vallarta was my last Ziva property i decided to visit in México, and now i regret havent done it before! This is a fantastic, magic property that characterizes for being secluded in a wonderful private beach, that gives you a very intimate feeling for coming with your couple, the management has respected the property style so you will find a strong mexican authentic personality, without being luxurious is super warm and nice. Was my first trip with my boyfriend and all the staff made this trip fantastic, service from the heart is what distinguishes playa resorts properties (Ziva and Zilara) and in this property they realy embrases that philosophy and make you feel like a celebrity. From Mr Cardoso, to Dannae de Anda, Chef Óscar,, Chef Alberto, Pilar, and many many more they delivered a fantastic and delightful service that was super genuine and kind. As a globalist all my benefits were granted and i was recognized as an elite guest, early check inn, late check out, special welcome amenities, and many many special touches from magament, in matter of the room i used a SUA to get the club ocean front hot tub suite, but i was proactively upgraded to the club swim up suite, the one at the corner with fantastic views, the room is very nice with mexican furniture and style, nice bathroom and i loved the location of the room, you are steps from the club vip bar and steps from the beach bar and the beach itself, i think the only way to experience this property is going for a club swim up suite, i felt in love with this room. Beach is incredible for beach lovers, it has some waves, but once you enter it you can enjoy for many hours, they constantly clean it and the private feeling is something other properties doesnt have, also is a beach free of rocks, one of my favourites so far in México. As in every all Ziva/ Zilara properties you can enhance your experience with premium extra cost items, like chef specials, cabanna, moet, premium wine, and so on, we spoiled ourselves with many of these and were suprised of the quality of the regular items of the menú and also the fantastic quality of the premium extra cost dishes prepared perfectly by Sous chef Óscar, they have good mixology at Casa Grande, and authentic mexican dishes like Chile en Nogada, Melanzane surprises with a delicious prosciutto and a romantic feeling with live music almost every night, Vivaz is hosting the asiatic menu and the sushi and salmon with teriyaki were a delightful experience paired with a merlot recommend by the sommelier. Blaze (steakhouse in fron ot the sea ) needs a complete paragraph, the experience is breathtaking, watching the sunset or the sunrise just steps from the sea, and listenning the intense sound of the waves crashing with the rocks, by the other hand live saxofonist and enjoying a premium Wine of Casa Madero and a delicious perfectly cooked porter house by Sous chef Oscar, while holding my boyfriends hand, is an experience that i would never forget, thanks Ziva, mr Cardoso, Aaron, chef Alberto and of course Chef Oscar from my heart for a fantastic romantic and perfect last dinner. Breakfast at Blaze, although needs improvement (regarding quality of the food) is also a beautiful experience. Activities by the entertainment team by Yukiko and Mr Remmers are very good, we enjoyed and learned a lot during the turtle release we were lucky to experience. Ziva Puerto Vallarta is a magic property that will surprise you and i totally recommend for going with your couple, delicious food, secluded beach, intimate and romantic environment, beautiful sunsets, breathtaking views, you will find plenty of talented people that will serve you genuinely from the heart, at the end that is what matters and really makes the difference, authentic service from the heart that really cares about you. Thanks Ziva crew i take all of you in my heart
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Date of stay: August 2021
Caitlin W wrote a review Yesterday
2 contributions
We have had a wonderful experience so far at the Hyatt Ziva. We were greeted upon check in with open arms. Noel, Sol, Ramon and Veronica We’re very accommodating at our meals. They were very sweet, kind and attentive. We would also like to give a shout out to the wonderful manager Jorge for all his hard work and accommodating us so wonderfully! The property is gorgeous. Our room is spectacular. I recommend a pool swim up room. Thank you Hyatt Ziva we will be back and we will be bringing our friends and family! We still have nine more days and are so excited to be here.
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Pool swim up room The blaze restaurant is a gorgeous setting and great food
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US$219 - US$502 (Based on Average Rates for a Standard Room)
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MexicoJaliscoPuerto Vallarta
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Frequently Asked Questions about Hyatt Ziva Puerto Vallarta
What are some of the property amenities at Hyatt Ziva Puerto Vallarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Ziva Puerto Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Puerto Vallarta?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Ziva Puerto Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Ziva Puerto Vallarta?
Conveniently located restaurants include Blanca Blue Restaurant & Lounge, La Playita, and El Set.
Are there opportunities to exercise at Hyatt Ziva Puerto Vallarta?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Puerto Vallarta have an airport shuttle?
Yes, Hyatt Ziva Puerto Vallarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Ziva Puerto Vallarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Ziva Puerto Vallarta?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (7.9 km).
Does Hyatt Ziva Puerto Vallarta have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hyatt Ziva Puerto Vallarta accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.