They are doing some construction that doesn’t allow for you sleep in if you are staying on the right side of the resort. It also interferes with the beach experience since you can just hear all the construction. Food is good (although it takes awhile for them to get things out in a timely manner) but not the best bar selection. Beds are firm. The Asian restaurant is where we had the best experience ask for Saul.
My husband and I came to Puerto Vallarta for our honeymoon and loved every minute of our stay! We had a great time exploring the city, going on adventures, eating tonssss of food on the resort, and playing volleyball on the beach! The entertainment crew on the resort was amazing. Alexa, Jessica, Enrique, Gio, Okimy, Toño, and Simon were so much fun and always joined us for some volleyball or pool activities. Would definitely recommend staying here!
My husband and I were lucky enough to Visit this property and had a fantastic time. Food was delicious, service was amazing. We were well taken care of by Joel Monroy, Andrea Villasenor and Oscar Ibarra, who surprised us with a special treat once they realize we were celebration our anniversary. Thank you to the whole staff and we look forward to visiting again.
Hyatt Ziva Puerto Vallarta was my last Ziva property i decided to visit in México, and now i regret havent done it before! This is a fantastic, magic property that characterizes for being secluded in a wonderful private beach, that gives you a very intimate feeling for coming with your couple, the management has respected the property style so you will find a strong mexican authentic personality, without being luxurious is super warm and nice. Was my first trip with my boyfriend and all the staff made this trip fantastic, service from the heart is what distinguishes playa resorts properties (Ziva and Zilara) and in this property they realy embrases that philosophy and make you feel like a celebrity. From Mr Cardoso, to Dannae de Anda, Chef Óscar,, Chef Alberto, Pilar, and many many more they delivered a fantastic and delightful service that was super genuine and kind. As a globalist all my benefits were granted and i was recognized as an elite guest, early check inn, late check out, special welcome amenities, and many many special touches from magament, in matter of the room i used a SUA to get the club ocean front hot tub suite, but i was proactively upgraded to the club swim up suite, the one at the corner with fantastic views, the room is very nice with mexican furniture and style, nice bathroom and i loved the location of the room, you are steps from the club vip bar and steps from the beach bar and the beach itself, i think the only way to experience this property is going for a club swim up suite, i felt in love with this room. Beach is incredible for beach lovers, it has some waves, but once you enter it you can enjoy for many hours, they constantly clean it and the private feeling is something other properties doesnt have, also is a beach free of rocks, one of my favourites so far in México. As in every all Ziva/ Zilara properties you can enhance your experience with premium extra cost items, like chef specials, cabanna, moet, premium wine, and so on, we spoiled ourselves with many of these and were suprised of the quality of the regular items of the menú and also the fantastic quality of the premium extra cost dishes prepared perfectly by Sous chef Óscar, they have good mixology at Casa Grande, and authentic mexican dishes like Chile en Nogada, Melanzane surprises with a delicious prosciutto and a romantic feeling with live music almost every night, Vivaz is hosting the asiatic menu and the sushi and salmon with teriyaki were a delightful experience paired with a merlot recommend by the sommelier. Blaze (steakhouse in fron ot the sea ) needs a complete paragraph, the experience is breathtaking, watching the sunset or the sunrise just steps from the sea, and listenning the intense sound of the waves crashing with the rocks, by the other hand live saxofonist and enjoying a premium Wine of Casa Madero and a delicious perfectly cooked porter house by Sous chef Oscar, while holding my boyfriends hand, is an experience that i would never forget, thanks Ziva, mr Cardoso, Aaron, chef Alberto and of course Chef Oscar from my heart for a fantastic romantic and perfect last dinner. Breakfast at Blaze, although needs improvement (regarding quality of the food) is also a beautiful experience. Activities by the entertainment team by Yukiko and Mr Remmers are very good, we enjoyed and learned a lot during the turtle release we were lucky to experience. Ziva Puerto Vallarta is a magic property that will surprise you and i totally recommend for going with your couple, delicious food, secluded beach, intimate and romantic environment, beautiful sunsets, breathtaking views, you will find plenty of talented people that will serve you genuinely from the heart, at the end that is what matters and really makes the difference, authentic service from the heart that really cares about you. Thanks Ziva crew i take all of you in my heart…
We have had a wonderful experience so far at the Hyatt Ziva. We were greeted upon check in with open arms. Noel, Sol, Ramon and Veronica We’re very accommodating at our meals. They were very sweet, kind and attentive. We would also like to give a shout out to the wonderful manager Jorge for all his hard work and accommodating us so wonderfully! The property is gorgeous. Our room is spectacular. I recommend a pool swim up room. Thank you Hyatt Ziva we will be back and we will be bringing our friends and family! We still have nine more days and are so excited to be here.