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We had a corner room on the 12th floor.It was beautiful with a fantastic balcony that viewed the ocean as well as the city.The maids kept our rooms cleaned and well stocked with all that was necessary.They were polite and respected our privacy as well....More
The room was very clean. Marissella did an excellent job and if we needed anything, we got it. Hector at the front desk was also very obliging. We had great ocean view. Couldnt have wished for better. The downside was the noise. Acoustic very poor...More
Response from conciergeAna, CONCIERGE at Pacific Palace Tower Beach HotelResponded February 9, 2018
Thank you for choosing Pacific Palace Hotel as your resting place.
We are pleased to know that our team contributed to make your stay memorable, your comments are important for us because thanks to them we identified areas of opportunities.
We hope they...More
My mother and I stayed at this beautiful hotel in November. It was a PERFECT location for the both of us! Right on the beach!! Ocean View was AMAZING!!! The food was very very good! The service was Top Notch! The employees remembered our names,...More
Response from conciergeAna, CONCIERGE at Pacific Palace Tower Beach HotelResponded December 29, 2017
Hello Amanda Crossland:
We are pleased to know that you enjoyed your stay at our Pacific Palace Hotel.
It is very satisfying to know that we fulfill all your expectations, thank you for your beautiful words.
We hope you will give us the opportunity to...More
I recently stayed here on vacation with a group of friends. The hotel was outdated but overall it wasnt that bad. Adrian at the front desk was so amazing. He took care of everything we needed and made sure we were happy with our stay....More
Response from conciergeAna, concierge at Pacific Palace Tower Beach HotelResponded November 26, 2017
Thank you for taking your time and sharing your experiences at Palace Hotels.
We are pleased to know that they had a pleasant stay, for us your comments are of great importance, as they provide feedback on services in which we fulfill your...More
A very smooth Check in with a very friendly staff, when we got the the room a nice fruit basket was waiting for us , the bell man brought our bags to the room.a very nice ocean view . nice clean and nicely decorated room...More
1 Thank rjm10866
Response from conciergeAna, CONCIERGE at Pacific Palace Tower Beach HotelResponded November 29, 2017
Thank you for taking your time, and sharing your experience at Palace Hotels. We are glad to know that you had a pleasant stay.
For us, your comments are very important, as they give us feedback on services and attention. in which we...More
Response from LaDawne-Kevin G | Reviewed this property |
Most of us that were on the ocean side were bothered by the music,especially on the higher floors. Some of our group wore ear plugs and found the music didn't bother them. I can't speak for the street side rooms. The... More
Most of us that were on the ocean side were bothered by the music,especially on the higher floors. Some of our group wore ear plugs and found the music didn't bother them. I can't speak for the street side rooms. The construction was nearing completion when we were there, it had only been opened just 2 weeks before we arrived in April so I would hope it is completed. The view and the rooms were beautiful though.
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"Corner rooms 11th floor or higher [above walls] Big balconies with amazing views.Ours had a kitchen but no..."