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Pacific Palace Tower Beach Hotel

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Traveler (53)
Room & Suite (20)
Dining (18)
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Overview
  • Excellent45%
  • Very good18%
  • Average16%
  • Poor5%
  • Terrible16%
Travelers talk about
“ana maria”(2 reviews)
“top floor”(2 reviews)
AMENITIES
Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (55)
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1 - 5 of 16 reviews
Reviewed 5 days ago via mobile

Great view, best beach, loud music till 4am, nice rooms, no hot water in shower. The pool and hot tube can be updated. Paper thin walls you can hear everything. I would say it’s a 3.0 star hotel. Wished you had a tub or a...More

Thank jazzmyn56
Response from Ana Maria V, concierge at Pacific Palace Tower Beach HotelResponded 4 days ago

Dear guest : We appreciate you taking your time and sharing your experience at Pacific Palace Hotel. We regret the inconveniences that you had during your stay. Your comments will help us identify areas of opportunities. We hope you will give us the opportunity to...More

Reviewed 10 May 2018

On the morning of our checkout, the front desk informed me that my vehicle had a flat tire. Anna Marie, the concierge, arranged for a local tire repair company to come over to the hotel parking to make the tire repair. They were there in...More

Thank rjf1943
Response from Ana Maria V, concierge at Pacific Palace Tower Beach HotelResponded 11 May 2018

Dear rjf1943 : We appreciate you taking your time and sharing your experience at Pacific Palace Hotel as your resting place. We are pleased to know that our team contributed to make your stay pleasurable. Your comments are crucial to guarantee a first class service,...More

Reviewed 4 May 2018

I travelled alone to Mazatlan, Mexico, and I must say the staffs here in Pacific Palace were very attentive and nice. I want to give a special shoutout to Uziel and Osvaldo who are part of the activity group. I was worried because I had...More

Thank Peter L
Response from Ana Maria V, concierge at Pacific Palace Tower Beach HotelResponded 4 May 2018

Dear Peter L : We appreciate having chosen Pacific Palace Hotel as your resting place. We are pleased to know that our team contributed to make your stay memorable. Your comments are important to us. since thanks to your comments we identified areas of opportunities....More

Reviewed 3 March 2018

We had a corner room on the 12th floor.It was beautiful with a fantastic balcony that viewed the ocean as well as the city.The maids kept our rooms cleaned and well stocked with all that was necessary.They were polite and respected our privacy as well....More

Thank 150jersey
Response from Ana Maria V, Concierge at Pacific Palace Tower Beach HotelResponded 27 March 2018

Dear 150jersey : Thank you for choosing Oceano Palace Hotel as your resting place. We are pleased to know that our team contributed to make your stay a pleasant one. Your comments are important to us, thanks to them we identify areas of opportunities. Waiting...More

Reviewed 8 February 2018

The room was very clean. Marissella did an excellent job and if we needed anything, we got it. Hector at the front desk was also very obliging. We had great ocean view. Couldnt have wished for better. The downside was the noise. Acoustic very poor...More

Thank Freda877
Response from conciergeAna, CONCIERGE at Pacific Palace Tower Beach HotelResponded 9 February 2018

Dear Fedra877: Thank you for choosing Pacific Palace Hotel as your resting place. We are pleased to know that our team contributed to make your stay memorable, your comments are important for us because thanks to them we identified areas of opportunities. We hope they...More

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About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Concierge
Children Activities (Kid / Family Friendly)
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Hot Tub
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
US$53 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$53 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveler (53)
Room & Suite (20)
Dining (18)
Pool & Beach (9)
Questions & Answers
Ask a question
Lau_Lacavex
14 January 2018|
AnswerShow all 2 answers
Response from Lau_Lacavex |
Thanks! My question is if the loud music is on until 3 or 4 am on Friday and Saturday.
0
Votes
Maria L
16 August 2016|
Answer
Response from LaDawne-Kevin G | Reviewed this property |
Most of us that were on the ocean side were bothered by the music,especially on the higher floors. Some of our group wore ear plugs and found the music didn't bother them. I can't speak for the street side rooms. The... More
1
Vote
Room Tips
"Corner rooms 11th floor or higher [above walls] Big balconies with amazing views.Ours had a kitchen but no..."
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"top floor room has a very nice view to the islands in the pacific ocean."
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"Good breakfasts."
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"I would definitely ask for an Oceanside room."
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