Hotel Hacienda Mazatlan
41 reviews
#81 of 99 Hotels in Mazatlan
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Av. del Mar y Flamingos, Mazatlan 82017 Mexico
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About
#81 of 99 hotels in Mazatlan
Location
Cleanliness
Service
Value
Looking for a place to stay in Mazatlan? Then look no further than Hotel Hacienda Mazatlan, a budget friendly hotel that brings the best of Mazatlan to your doorstep.
Rooms at Hotel Hacienda Mazatlan provide air conditioning, and guests can stay connected with free wifi.
In addition, while staying at Hotel Hacienda Mazatlan guests have access to a 24 hour front desk, room service, and a concierge. You can also enjoy a pool and a lounge. Need a place to park? Free parking is available at Hotel Hacienda Mazatlan.
While staying at Hotel Hacienda Mazatlan, visitors can check out Catedral Basilica de Mazatlan (1.0 mi) and Punta de Clavadistas (1.1 mi), some of Mazatlan's top attractions.
When you’re feeling hungry, be sure to check out Panama, El Muchacho Alegre, and El Presidio, which are some Mexican restaurants that are popular with locals and out-of-towners alike.
Should time allow, Malecon, Plaza Machado, and Old Mazatlan are some popular attractions that are within walking distance.
We’re sure you’ll enjoy your stay at Hotel Hacienda Mazatlan as you experience everything Mazatlan has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Billiards
Children Activities (Kid / Family Friendly)
Meeting rooms
Baggage storage
Parking garage
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Concierge
Non-smoking hotel
Sun terrace
Sun umbrellas
24-hour front desk
Private check-in / check-out
Laundry service
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Room features
Air conditioning
Room service
Safe
Kitchenette
Room types
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
20Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Contact
Av. del Mar y Flamingos, Mazatlan 82017 Mexico
Name/address in local language
Getting there
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41Reviews1Q+A1Room tip
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+1
*Let me start with the positives. Ok for the price was ok. Nice views from the balconies, breathtaking sunsets, all rooms have ocean view, big rooms, staff keep facilities super clean, easy access to market, restaurants, casino. Restaurant is small but it’s actually pretty good with traditional Mexican food, lady was making hand corn tortillas (yummy). Maids in floor 6 and 7 were great, my room was always clean and the hallways as well. Nice walks at the malecon, mercado is few blocks away where you can find a lot of food all day and night. Safe area. Yes we had a lot of fun, drinking at the pool and the beach-super cheap. A small ride to the bars at night time. Maybe 60-90 pesos (4-7 dlls). *The negatives No water for 24hours, some of the kids got sick diarrhea/vomiting and it was no water to flush the toilet, my uncle was going downstairs and getting water from the pool. (Management brought some buckets of water to our rooms when they knew kids were sick) -Hotel is very old and need a lot of maintenance. Old Furniture with holes, doors uneven. All the rooms look the same some furnitures are white others black/grey. If you are a member you can get a refrigerator with a mini kitchenette. AC worked pretty good in floor 7, I had to call maintenance to fix it when move to floor 6. We were a group of 4 families. 2 working elevators- always full- take the one at the right end is a little faster. Pool is small but ok. There is a bar at the lobby with 1 pool table, drinks are cheap. Bathrooms are always clean, even with all those customers going in and out wet and with sand. CONCLUSION. This hotel is right in the middle of the action in Mazatlan, it has a lot of potential but unfortunately the hotel needs a lot of improvement. I hope management will do something with this hotel like fixing the doors, furniture, balconies, bathrooms. An extra shower head somewhere at the entrance for the customers full of sand will be great. There is a lot more hotels to choose but a lot more expensive. We stayed at El Cid and the Local last time and that area has more international Tourist, the hotels are bigger, modern and more comfortable. Will I come back? Maybe, I actually enjoyed my family trip. It was crazy, loud, a lot of laughs and hugs with there up and downs it was a great mini vacation. …
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Date of stay: May 2019Trip type: Traveled with family
3 Helpful votes
Helpful
It was our first Carnaval in Mazatlan, and I wanted a nice place to view the Sunday parade. I heard about Hotel Hacienda. The cost for the bracelet (which allowed for free buffet and free drinks) was about $30 (US dollars). I emailed and was contacted back about availability. So far, so good. I had some concerns about having to show up and claim chairs (no reserved seating) at 1:00 with the parade starting at 5:30, but I figured for the food, drinks, clean bathrooms, seating along the route, it was going to be one of those things we have to put up with. We got there at 12:30 and had been told that doors opened at 1:00. No. Doors opened at about 2:30. We could have had decent seats, considering our place in line, but there were so many “experienced” Hacienda parade viewers that knew all the tricks—saving seats for people not in line, writing names on sheets of paper, joining friends in the front of the line, sneaking to the front of the line. It was pretty ridiculous. Food was marginal. To save our own seats, we had to sit in the sun and eat with our plates in our laps. This experience seemed to bring out the worst in people—locals and visitors alike. Never again.…
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Date of stay: February 2018Trip type: Traveled with family
1 Helpful vote
Helpful
Came here for a brief trip around the city. Upon first impression, the hotel looks really nice from the outside. Inside is where the nightmare begins. The elevator is unsafe and unstable because the doors open and close very harshly (sometimes leaving a gap), it shakes a lot, and only 6 people at a time can go on the elevator. Inside the hotel room, the conditions are that of a typical poor person's house. The decor is dated, the AC unit is loud, the balcony is unstable and not to level, there is very minimal lighting, the bathroom had mold (especially around the shower), the kitchen is very mediocre with no working sink with a dated tiny stove that was missing its knobs, and the furniture was falling apart! To make matters worse, I couldn't sleep all night because the banda was playing on the 9th floor (I was on the 7th floor) from between 10 pm and 3 am. You can hear the super loud music and the people's footsteps from dancing. If you can spend a little more money, please avoid this place at all costs! This place should be condemned!…
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Date of stay: July 2016Trip type: Traveled with family
Rooms
Cleanliness
Service
Helpful
I'll try to be fear with this review: this is one of the most terrible hotels I may visited in my life. The rooms are old, no towels in the toilette, bugs in your bed, bad service, not wifi working correctly. To sum up, please stay away from this hotel.
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Date of stay: December 2015Trip type: Traveled with family
Helpful
Una2020 wrote a review Jul 2014
Central Mexico and Gulf Coast, Mexico137 contributions21 helpful votes
First clue: no help with the luggage, although there is no elevator for the first two floors. Bad food, bad service, no towels, noisy, no hot water, dirty room... Forget about Wi-Fi. I tried to talk with the lady at the front desk, but she was overwhelmed with complaints. She did not pick up the phone. When I finally got her attention, she was rude.
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Date of stay: July 2014Trip type: Traveled with friends
Location
Service
Sleep Quality
Room Tip: Go to another hotel.
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PRICE RANGE
US$59 - US$148 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
95
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Claim Your Listing Frequently Asked Questions about Hotel Hacienda Mazatlan
Which popular attractions are close to Hotel Hacienda Mazatlan?
Nearby attractions include Mazatlan Comedy Club (0.4 km) and What's Happening? Bar (0.4 km).
What are some of the property amenities at Hotel Hacienda Mazatlan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Hacienda Mazatlan?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Hacienda Mazatlan?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hotel Hacienda Mazatlan?
Conveniently located restaurants include Agatha Kitchen Bar Mazatlán, Las Brochetas, and El Sinaloense.
Are there opportunities to exercise at Hotel Hacienda Mazatlan?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Hotel Hacienda Mazatlan?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Hacienda Mazatlan?
Many travellers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (5.0 km).