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Avenida Camaron Sabalo No. 51 Zona Dorada, Mazatlan 82110 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$66
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Free cancellation until 21/08/21
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US$67
US$59
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (322)
360
Panoramas (40)
Room & Suite (167)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Emporio Mazatlan
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 99 hotels in Mazatlan
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
With architecture in the contemporary style, the hotel offers a stunning view of the Pacific Ocean and the ideal atmosphere for enjoying a relaxing break in its refurbished facilities. You can also enjoy a wide variety of gastronomic delights, in particular our seafood specialties.
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Room & Suite (167)167
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Children's television networks
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Centrally Located
Languages Spoken
English, Spanish
1,176Reviews16Q+A27Room tips
Traveler rating
  • 444
  • 337
  • 195
  • 107
  • 93
Time of year
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Popular mentions
Alejandro J. Rosado wrote a review Feb 2021
1 contribution
Big thanks to Jesica Paredes and Eduardo Barrera. Service and food at the restaurant Condimentos was amazing. I just don't know how folks smile with a face mask on. One thing to notice is that spicy and/or hotness was accurate and nothing above levels I could tolerate. Definitely will he coming back.
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Date of stay: February 2021Trip type: Traveled with family
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patrick d wrote a review Jan 2021
7 contributions
+1
Lizbeth at the front desk was amazing! She was very helpful with an accident that my friend had (which was totally his fault by showing off in the parking lot on his motorcycle, he was in a frenzy!) Lizbeth help him with the whole insurance process by translating. This is our second time here. We will be back unless the stupidity of my friend permits it.
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Date of stay: January 2021Trip type: Traveled with friends
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Response from Arnulfo Estrada , Atención al huésped/Recepción at Emporio Mazatlan
Responded 4 weeks ago
Hi !! patrickdK9168EZ, we are so happy to see that our staff was very helpful and you enjoy your vacation at Hotel Emporio Mazatlan. We noticed the accident but fortunately your friend was OK and safe. We hope to see you soon on your next trip to Mazatlan !!
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Myriam D wrote a review Mar 2020
Guanajuato, Mexico16 contributions4 helpful votes
We enjoyed our time very much at the Emporio. Everyone works so hard to maintain the cleanliness, and ensure to make your stay comfortable. My husband and I traveled to Mazatlán to celebrate our anniversary, and our room was decorated upon arrival when they became aware of our purpose for traveling. Our room was always very clean (Gracias Gabriella), and the waiters at the restaurant were helpful too. We had breakfast included with our hotel package. The food was great, but I would’ve liked to see more variety. The over all theme remains the same for breakfast every morning (enchiladas verdes, chilaquiles rojo, fruit, juice, etc). The variation of meat is what changes only. Also, major construction is going on in front of the hotel, and along the street making it impossible to have your taxi driver drive you to the main entrance of the hotel.This didn’t bother us, but I do think anyone who is limited in any kind of way should be made aware of this, as this would definitely be an impediment for their health and safety.
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from Salvador Gaytan Garcia, Director General at Emporio Mazatlan
Responded 15 Mar 2020
Hi 641myriamd Thank you so much for your valuable comments about your recient stay, they are an important incentive for everyone part of this great team at Emporio Mazatlán. Our executive chef is aware of needed changes to offer variety enough for your satisfaction. We hope to have the opportunity of host you within the very near future , do not hesitate in contact us if you need help for your next reservation, will be a pleasure taking care of your needs. Greetings.
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Giselle R wrote a review Feb 2020
1 contribution
It was a very comfortable stay, friendly staff, had all the necessaries a lot of closet room. All very clean with a private beach and clean pool. Only one part of the hotel had the full beach view but overall all rooms had some view to the beach.
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Date of stay: February 2020Trip type: Traveled with family
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Response from Salvador Gaytan Garcia, Director General at Emporio Mazatlan
Responded 8 Mar 2020
Hi giseller593 Thank you for your valuable comments about your recient stay with us, they are a very important incentive for all the team and encourage for continuing doing our best. We hope to have the opportunity to host you back very soon, will be a apleasure to take care of you and your family. Greetings.
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Lakeside31 wrote a review Feb 2020
San Diego, CA472 contributions170 helpful votes
We have stayed at Emporio multiple times- we like the location and the staff are amazing. Over the years, we've seen a few maintenance things that needed work, but this visit took the prize. We stayed in a suite, which was roomy, but we had water leaks in our bathroom the entire time- maintenance came three time to change the toilet tank, hoses, and the sink. We still had to put a trash can under the sink to catch the water. There were small things in the room that needed attention, such as scuff marks on the walls, inoperable locks, and an unscrewed bathroom door hinge. Also, on Friday night, we heard a commotion down the hall (we were in 401, an end unit) and peeked out. We heard (but didn't see) a woman crying on the ground and could see a man standing over her yelling at her. The next day, the white wall had bloody marks in several areas that weren't cleaned up for two days, and then they were painted over. This makes us wonder what kind of people that hotel is attracting! We did call security and they came immediately, but it was frightening. We were always happy with our housekeeper and the hotel and restaurant staff. They all went above and beyond. When I had trouble connecting to the internet, the young man at the desk did it for me. Again, we love the staff, but can do without the drama and the poor maintenance.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Room Tip: Book a suite at the end of a corridor.
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1 Helpful vote
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Response from Salvador G, Director General at Emporio Mazatlan
Responded 16 Feb 2020
Hi Lakeside31 I appreciate your valuables comments about your recent stay, those are really helpus on improving service and quality that you deserve when coming with us. We have doing changes and investments that make functional and safe our property, but we know there is an important gap in the rooms, there are plans to renew them, these will take place whitin this year. I can assure you that the most of the time there is a familiar ambiance in the hotel, however we need to be attentive in case we need to assist any fortuit situation. I hope to host you back very soon, will be a pleasure to take care of you and your family, please let us know is you need assistance for next reservation. Greetings.
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PRICE RANGE
US$65 - US$220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emporio mazatlan hotel mazatlan, emporio hotel mazatlan, emporio resort mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
133
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Frequently Asked Questions about Emporio Mazatlan
Which popular attractions are close to Emporio Mazatlan?
Nearby attractions include Joe's Oyster Bar (0.3 km), Mazatlan Comedy Club (0.1 km), and Joyeria Cielito Lindo (0.5 km).
What are some of the property amenities at Emporio Mazatlan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Emporio Mazatlan?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Emporio Mazatlan?
Yes, free parking is available to guests.
What are some restaurants close to Emporio Mazatlan?
Conveniently located restaurants include Agatha Kitchen Bar Mazatlán, Las Brochetas, and Vittore Terrazzo Ristorante.
Are there opportunities to exercise at Emporio Mazatlan?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Emporio Mazatlan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Emporio Mazatlan?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Emporio Mazatlan?
Many travellers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (5.2 km).
Does Emporio Mazatlan have any great views?
Yes, guests often enjoy the ocean view available here.
Is Emporio Mazatlan accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.