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Holiday Inn Resort Mazatlan

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Avenida Playa Gaviotas 220 Zona Dorada, Mazatlan 82110 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (126)
Pool & Beach (30)
Room & Suite (29)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Resort Mazatlan
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 99 hotels in Mazatlan
Location
Cleanliness
Service
Value
Travelers' Choice
The Holiday Inn(R) Resort Mazatlan is the newest hotel on the beach in the Golden Zone and in the commercial and financial area of Mazatlan. All its rooms offer beautiful views of the Mexican Pacific and the Deer Island, the largest of the three islands of Mazatlan considered a World Heritage Site. Walking, you can get to the famous Malecon of Mazatlan, the largest boardwalk in Mexico and the longest in Latin America. Enjoy your business or leisure trip and make use of exclusive facilities for you and your family. Restaurant Copala serves the most delicious regional dishes as well as international cuisine, at La Vinata Bar you can have a refreshing drink, or admire a spectacular view of the Pacific Ocean visiting Sky Bar El Vigia, located in the top of our building, next to the modern Sky Gym, our well-equipped Fitness Center. If you have any business meeting or social event, you can use ballroom Copala, which offers a spectacular ocean view.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Restaurant
Breakfast available
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Business
Languages Spoken
Spanish
169Reviews13Q+A11Room tips
Traveler rating
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  • 11
  • 7
  • 11
Time of year
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Popular mentions
LoveandGratitude wrote a review Nov 2020
Manhattan Beach, California21 contributions5 helpful votes
I've stayed here on both my visits to Maz. It's walking distance to most everything including the Malecon. Can't beat the ocean front view. The rooms are modern and ALL are ocean view. BEST roof top for happy hour & sunset views. Starbucks IN hotel was a bonus.
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Date of stay: November 2020
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sparrow2027 wrote a review Mar 2020
Minnesota144 contributions53 helpful votes
I will stay here again next time in Mazatlan! Every room has an ocean view and this also has a great beach front. You are walking distance to everything. From the desk help to the maid service was exceptional? The morning breakfast was delicious, lots of morning food choices to choose from.
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Date of stay: March 2020
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Location
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Room Tip: Costs of the room depends on how big you want your suite/ this hotel also has a workout room and...
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1 Helpful vote
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Wandeczka wrote a review Feb 2020
Kelowna, Canada209 contributions64 helpful votes
We enjoyed our stay at this hotel. The two queen beds were very comfortable, there was a choice of soft or firm pillows, and the bedding was good quality. There are private balconies overlooking the pool, the ocean and lovely Deer island. A bar fridge would have been a welcome addition and the lighting was poor in the bathroom, which seems to be common in Mazatlan. The hotel information booklet had misinformation about the ice machine being located on two floors but the only ice machine was on the penthouse deck, near the rooftop patio bar. The beach was wide and walkable, and many restaurants and bars are very nearby. Two we enjoyed as Canadians was Twisted Mamas and Friends because of their familiar comfort food. An infinity pool overlooked the ocean, it was lovely and warm. However, on Saturday the loud BANDA music was way too loud and way too long! Not everyone enjoys that constant racket when trying to relax. There should be a time limit as to how long they are allowed to harass the Holiday Inn customers before moving on. Coffee and cups were to be supplied daily but they were not. The television has many English choices which we enjoyed. The food was decent except for the pizza with we sent back. It was pretty quiet and spacious when we stayed, during busy times it would be quite crowded for the size of the pool and deck.
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Date of stay: February 2020
Rooms
Location
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1 Helpful vote
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Response from Perla G, General Manager at Holiday Inn Resort Mazatlan
Responded 20 Feb 2020
Good morning ! Thank you for choosing “Holiday Inn Resort” for your stay. We are very happy that you liked our hotel, thanks to the comfortable beds, the private balconies, our ininity pool and the ocean view. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. The next time you come to Mazatlan, we will recive you again with a big smile in our faces. Sincerely Julio Gonzalez management assistant
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Bernard K wrote a review Jan 2020
1 contribution1 helpful vote
Great location. Great service and rooms but very noisy. Every bad musician in Mazatlan seems to gather on the beach in front of the hotel and belt a very loud racket, each playing a different off key tune. This goes on during the day and most of the night. If you want piece and quiet this is not the place to be.
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Perla G, Manager at Holiday Inn Resort Mazatlan
Responded 27 Jan 2020
Hellor Sir. Good Morning. Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MAZATLAN. I would like to start by apologizing to you for the inconvenience with the loud music. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Have a nice day.
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Stephanie W wrote a review Dec 2019
20 contributions21 helpful votes
I stayed here for four nights in December. The hotel checked me early even though the hotel was full. I had a lovely room on the 8th floor with an Oceanview balcony. The hotel has a gorgeous infinity pool, and is right by the beach. There are a number of Palm huts with lounges so you can lie on the beach instead. The staff is super friendly and helpful. The hotel is in the Golenen Zone, and there are lots of stores and restaurants nearby. It's very easy to get a taxi, too. A bellboy, Rafa, was super helpful to me and went beyond the call for me. If you need something, talk to him and I am sure he can help you out. I'd gladly stay here again!!
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Date of stay: December 2019Trip type: Traveled solo
1 Helpful vote
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Response from Perla G, General Manager at Holiday Inn Resort Mazatlan
Responded 7 Dec 2019
Good Morning dear Stephanie Woods. Thank you for taking the time to tell us about your experience with us. We are so happy that you enjoyed that much the time you spend here, we are going to show this comment to all the staff, specially Rafa. We hope that you will give us the opportunity to serve you again in the future. Have a lovely Weekend Mrs. Woods.
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PRICE RANGE
US$64 - US$156 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
164
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Frequently Asked Questions about Holiday Inn Resort Mazatlan
Which popular attractions are close to Holiday Inn Resort Mazatlan?
Nearby attractions include Golden Zone (0.4 km), Onilikan (0.10 km), and Playa Las Gaviotas (0.2 km).
What are some of the property amenities at Holiday Inn Resort Mazatlan?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at Holiday Inn Resort Mazatlan?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Resort Mazatlan?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Resort Mazatlan?
Conveniently located restaurants include Pancho's, Panama, and Lucky B's.
Are there opportunities to exercise at Holiday Inn Resort Mazatlan?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Resort Mazatlan?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Resort Mazatlan?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Resort Mazatlan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Resort Mazatlan?
Many travellers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (5.9 km).
Does Holiday Inn Resort Mazatlan have any great views?
Yes, guests often enjoy the harbour view available here.