This is a small hotel that sits steps away from Olas Altas Beach, The Mazatlan Cathedral and Machado Square. Lots of great nightlife. The rooms are very nice and the restaurant is excellent. Our waiter, Emilio, was wonderful each morning for breakfast. There is no pool, but the price is so reasonable, that this hotel rates four stars even without it. Very friendly staff that will go out of your way to make your stay enjoyable. Even with my very limited Spanish, I was able to communicate with everyone.
Nice clean room ,very friendly housekeeping staff Room had hairdryer and coffee maker which was good for hot water for tea and cup of noodles.There is safe in room too.Only 3 blocks to beach and walking distance to market cafes and convince stores for water ,alcohol Etc Very safe and secure.Also close to 2 great bakeries .The one right across street has the best cinnamon buns 🍪
This hotel is under full construction. There is no hot water, and your room is covered in dust. One of the employees took my credit card info and made several purchases online. I am in the middle of filing a claim against the hotel.
As with the previous review, plaster dust was everywhere on the second floor. Walked out into a cloud one time. Work started at 6am each day with loud pounding. My balcony room had excessive street noise every night and morning and Friday night the music was thumping past 3am. Beds waaaay to short for this two meter vato and hard. Needless to say, my sleeping experience sucked (isn't that what hotels are for?) Marginal hot water in the shower on the last day and previous days took 5 minutes+ to come out. Low pressure too. The only good thing about the room was the air conditioner. The hotel is located near a plaza, lots of shopping and some other excellent restaurants. They insist you wear stupid ID bracelets during your stay. No coffee or iron in the rooms and the restaurant doesn't provide coffee until 7am. I simply did not like this hotel at all and would not have stayed here if it were my choice as I was here on business. Why couldn't we have stayed on the beach for the same price, boss? The restaurant on the other hand is excellent with an attentive staff! Had the breakfast buffet three mornings and dinner twice. I give the restaurant five stars and the hotel one star for a combination of a generous three star review.…
We stayed at the Inn for three nights, February 20 to 23. We knew there was construction going on, however on our third day the workers were sanding the walls and ceilings of the third floor - our floor. When we arrived back to our room in the mid afternoon we could not see to the end of the hallway due to the dust. Our door and door handle were covered with a layer of dust so when we entered our room, we ended up covered with dust - on our hands, our pants and shirts. Everything in our room was covered with a film of plaster dust, our clothing stored in the cupboard, our suitcases, the bed, floor etc. When we went to the desk to suggest that they put in a fan or provide some additional help to the housekeeper who had swept up a ton of dust already, we did not receive any feedback. We asked for clean towels, explaining we needed to dust the entire room, including our clothing and they provided us with clean towels. Up until today, the staff at the desk were always helpful. The restaurant staff in the Papagayo are excellent. Try the mushroom soup it is really good. The hotel is well situated in the historic district and the room up until this afternoon was clean. There is no place to put luggage except on the floor and a hairdryer is available at the front desk. I would recommend this hotel if you want a central location but would wait until the renovations are complete.…
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