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Four Points by Sheraton Saltillo

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Traveler (27)
Room & Suite (24)
Dining (5)
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Overview
  • Excellent25%
  • Very good33%
  • Average13%
  • Poor12%
  • Terrible17%
May 4, 2018
“Really nice rooms. I would stay here again.”
Apr 26, 2018
“Travelers Stop”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (58)
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Reviewed 5 May 2018

Stayed here on two occasions, one night in March and one night in April 2018. Both times we were welcomed and found our rooms to be large, clean and comfortable. The bathroom was particularly large. The hotel is quiet, with a guarded, gated entrance. The...More

Thank Psl1251
Response from GeneralManagerslw, Gerente at Four Points by Sheraton SaltilloResponded 7 May 2018

Dear Psl1251 Thank you for taking the time to review our property Four Points by Sheraton Saltillo regarding your recent stay. Thank you very much for your very detailed review! We are so glad that you did enjoy your short stay with us! Once again...More

Reviewed 26 April 2018

The hotel can be a bit tricky to get to, because of how the highway is, and if you aren't in the correct lane, you can easily miss it. Some places in the area, you need to exit on off ramps, but this hotel you...More

Thank warlord
Response from GeneralManagerslw, Gerente at Four Points by Sheraton SaltilloResponded 28 April 2018

Dear Travelers Stop Thank you for taking the time to review our hotel regarding your recent stay. We are grateful for such a detailed review. Allow me to apologize on behalf of our hotel for failing to meet your expectations the details that you mentioned...More

Reviewed 2 January 2018

Este lugar no se parece a las fotos. La gente de recepción era agradable, pero la habitación olía y estaba sucia. La alfombra del pasillo estaba cubierta de tierra de las paredes y necesitaba pasar la aspiradora. Y en el restaurante esperé cinco minutos para...More

Thank DannieJ_13
Response from GeneralManagerslw, Gerente at Four Points by Sheraton SaltilloResponded 3 January 2018

Dear DannieJ Thank you for taking the time to reviews our property in regards to your recent stay at the Four Points by Sheraton Saltillo. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More

Reviewed 25 October 2017 via mobile

This is a disgrace to be a Sheraton. The staff is very friendly, but the rooms are dirty, uncleaned toilets, there trash under the beds, (bottles, cans), broken sheets and the carpets looks like they've never been vacuumed. I don't expect luxury! but at least,...More

2  Thank Ruth M
Response from GeneralManagerslw, General Manager at Four Points by Sheraton SaltilloResponded 26 October 2017

Thank you for taking the time to complete our online survey regarding your recent stay at Four Points Saltillo Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with...More

Reviewed 25 October 2017 via mobile

It looks nice from outside, but once that you get into the Hotel you can tell at first sight that need maintenance the gardens outside are dry long grass. The lobby furniture looks dark and dirty. The rooms seem ok, cheap furniture and dark, then...More

1  Thank Israel A
Response from GeneralManagerslw, Director de Relaciones Públicas at Four Points by Sheraton SaltilloResponded 25 October 2017

Dear Israel We would like to thank you for taking the time to give us your Feedback. It is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We have spoken directly with you...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Center with Internet Access
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Pool
Bar/Lounge
Indoor pool
Fitness Center with Gym / Workout Room
Details
Price range
US$61 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$61 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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Traveler (27)
Room & Suite (24)
Dining (5)
Pool & Beach (1)
Family and Play Areas (4)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Marsha C
3 June 2018|
AnswerShow all 3 answers
Response from GeneralManagerslw | Property representative |
Hi Marsha, Yes we are pet friendly, if you need a reservation just ask for our pet rate. hope to see you soon
0
Votes
eddiesensat
30 January 2018|
Answer
Response from GeneralManagerslw | Property representative |
Hi, we have our deluxe rooms that have a kitchenette, your cat is welcome at our hotel
0
Votes
Room Tips
"Higher number rooms towards the back are quieter and closer to the back entrance"
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"la espalda es mas tranquila---------Rooms at the back are quieter"
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"Don't stay here."
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"Stay in Double Tree"
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