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Four Points by Sheraton Saltillo

Traveler (27)
Room & Suite (23)
Dining (7)
About
Location
Cleanliness
Service
Value
The Drive for Success. The Four Points by Sheraton Saltillo is located just south of Ramos Arizpe, one of Mexico's leading automotive areas. Nearby are major industrial parks that produce Chrysler, General Motors, and Mercedes-Benz vehicles and parts. Historically known for its namesake tile and sarapes, Saltillo also provides guests with plenty of cultural and entertainment destinations. Tour the famous Museo del Desierto or another of our more than 20 museums. Golf, swimming, and skiing are also popular. Try cabrito, a regional specialty, at one of many restaurants close to the hotel. Plan de Guadalupe International Airport (SLW) is only 10 kilometers away. All under One Roof. Everything you need for a pleasant stay can be found at our full-service hotel. Stay in touch with High Speed Internet Access, available in all public areas. Work out in our well-equipped fitness center. Gather with friends, family, or colleagues over our restaurant's variety of authentic dishes, which use only the freshest ingredients. You can also sip on delicious drinks at our bar. We offer function spaces for any business or social gathering you have in mind. Each venue is equipped with wireless High Speed Internet Access and state-of-the-art audiovisual technology. Our professional team will gladly listen to all of your needs and address every detail to ensure a memorable event. Modern Comforts. Both business and leisure travelers can expect delightful stays in our comfortable accommodations. All 119 guest rooms and two suites have contemporary styles and amenities, plus our Four Points signature beds.
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Property amenities
Room Service
Free Parking
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Classic
Safe
HOTEL CLASS
Reviews & more
66Reviews
75Photos
3Q+A
4Room tips
Traveler rating
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Popular mentions
The prices have gone up, the service has gone down, they now charge for breakfast, the free beer upon check-in wasn't working, and the room service was TERRIBLE! They tried to charge me for two things I hadn't ordered, and the food was atrocious. This was an embarrassment for
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Response from GeneralManagerslw, General Manager at Four Points by Sheraton Saltillo
Responded 4 Aug 2018
Dear Don Alberto Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with our housekeeping and food a beverage department heads to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Saltillo.
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It is an old, tired & run down hotel. The room is large but drab. No fridge, no microwave. We stayed because it was /is the only hotel that allows pet. The linen was fresh enough , the water temperature to shower could have been warmer, the towels were adequate. I will avoid
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Response from GeneralManagerslw, Gerente at Four Points by Sheraton Saltillo
Responded 29 Jul 2018
Dear JYPA Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with our housekeeping department heads on your comments about the room and shower temperature to ensure we handle these types of situations differently in the future. We have rooms with mini-fridge and microwave, when reservations are made Deluxe category has to be selected. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Saltillo. Nadia Saade General Manager
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Stayed here on two occasions, one night in March and one night in April 2018. Both times we were welcomed and found our rooms to be large, clean and comfortable. The bathroom was particularly large. The hotel is quiet, with a guarded, gated entrance. The beds were very
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Response from GeneralManagerslw, Gerente at Four Points by Sheraton Saltillo
Responded 6 May 2018
Dear Psl1251 Thank you for taking the time to review our property Four Points by Sheraton Saltillo regarding your recent stay. Thank you very much for your very detailed review! We are so glad that you did enjoy your short stay with us! Once again we are grateful to hear from you, and hope to see you again! Warmest Regards , Nadia Saade
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The hotel can be a bit tricky to get to, because of how the highway is, and if you aren't in the correct lane, you can easily miss it. Some places in the area, you need to exit on off ramps, but this hotel you don't. There is an access turn too get back on to NB Mex 40, but
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Response from GeneralManagerslw, Gerente at Four Points by Sheraton Saltillo
Responded 27 Apr 2018
Dear Travelers Stop Thank you for taking the time to review our hotel regarding your recent stay. We are grateful for such a detailed review. Allow me to apologize on behalf of our hotel for failing to meet your expectations the details that you mentioned on your recent visit. I have shared your feedback with our housekeeping and operations department heads to ensure we handle situations differently in the future. Your feedback will be shared with all our staff, I can assure you they will be grateful that their hard work and attention to our guest experience has been appreciated Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Saltillo.
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Este lugar no se parece a las fotos. La gente de recepción era agradable, pero la habitación olía y estaba sucia. La alfombra del pasillo estaba cubierta de tierra de las paredes y necesitaba pasar la aspiradora. Y en el restaurante esperé cinco minutos para pedir una cerveza
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Response from GeneralManagerslw, Gerente at Four Points by Sheraton Saltillo
Responded 2 Jan 2018
Dear DannieJ Thank you for taking the time to reviews our property in regards to your recent stay at the Four Points by Sheraton Saltillo. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you mentioned. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Saltillo. Nadia Saade General Manger
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Photo provided by managementFour Points by Sheraton Saltillo
Traditional King Room
Kit para limpieza de calzado, y en el a´rea de lavabo enguaje bucal.
Aquí recibes kit de cuidado de manos, crema corporal, shampoo, acondicionador, gorra para el cab
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Does this hotel accept dogs?
Hi Marsha, Yes we are pet friendly, if you need a reservation just ask for our pet rate. hope to see you soon
0 votes
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Hi, we have our deluxe rooms that have a kitchenette, your cat is welcome at our hotel
0 votes
Hi! I'm terrible to give directions, and as I am from Monterrey, I know Saltillo, what I can tell you is that the hotel is on the Monterrey-Saltillo highway to one side of the MABE, in fact it is easy to reach us after arriving at the hotel we ventured to the center of Saltillo and missed, but the signs of the avenues, we return to the hotel, I regret not being more helpful. Have a good trip!
0 votes
"Higher number rooms towards the back are quieter and closer to the back entrance"
"la espalda es mas tranquila---------Rooms at the back are quieter"
"Don't stay here."
"Stay in Double Tree"
PRICE RANGE
US$55 - US$97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn saltillosaltillo holiday inn
FORMERLY KNOWN AS
American Business Hotel
LOCATION
MexicoNorthern MexicoCoahuilaSaltillo
NUMBER OF ROOMS
122
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