We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The rooms smell musty and they are not clean at all. Dead roach on the floor in one room and a live one in the next one they offered. Stained carpet and old furnishings. The thing that makes it unbearable though is the wet smell....More
It's an economic hotel in the city center of Monterrey MX. , if you are looking for something economic is a good option , but it's not a confortable hotel.
There's a lot options of restaurants close to the hotel and another options to enjoy.
Very old hotel with no renovations, no maintenance in the rooms and no irons, bathroom with stumbles. Do not stay there unless you have no other choice and already pay your night. During night dangerous soundroundings, don't go out even for a walk, take taxi...More
Veronica Castillo resolved a problem I had over the phone (I live in the USA) she went above and beyond to ensure that my staying was great & with no problems, kudos to her, Rosana margarita Perez, just Great supervising every single detail , and...More
Response from juan ignacio e, Gerente at Mision Monterrey Centro HistoricoResponded 19 November 2016
we appreciate your comments and make mention of our áreas of opportunity, we will continue working with our staff to improve them.
Juan Ignacio Espinoza
The room was not ready at check in time, endless line for check in and only 1 person actually registering guest while other employees did nothing. Over all very bad attitude of the employees specially Maribel Cobos who didn't even bother to hear our complains....More