Great staff always attentive 12 floor lounge folks are great. Aylin and Frank are great. I choose to always stay here because of them. They always have everything for me and are very friendly. They get to know you and what you need
Although the hotel looks like it's old from the outside, it is extremely well maintained. The rooms are very nice, and the property is spotless. There are nice sitting areas, a nice bar, and a really great restaurant. The only drawback is one of it's main selling points. The …
The service at this hotel is impeccable! I stay here for business purpose for over a year and continue my stay here because of the service. Aylin and Francisco continue to impress with the level of service they provide on the 12th floor platinum lounge. Continue the great work!
We stayed at Four Points hotel for three nights before we got here to do some shopping there. But to be honest, it would've been better if we had stayed at this hotel in the first place. This hotel offers us breakfast at the main restaurant and besides we can enjoy some snacks as…
Aylin form the Club lounge was extremely helpful. She helped me connect my WiFi when I was having issues connecting, and was always there to get me the beverages and snacks I needed while I worked in the lounge. Excelent service all around in the lounge. The room service food was…
"Go to the lounge great people there"
"I had a single room and my traveling partner had a suite. They were both well appointed and modern."
"avoid lower flow corner rooms such as 328, 329. these are much smaller, cramped in fact. awful"
"Views are just great from every room!"
"Ask for a room with view to the street, there are some with view to the restaurant that are NOT nice."