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Courtyard by Marriott Nassau Downtown/Junkanoo Beach

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West Bay Street, Nassau New Providence Island
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Traveler (214)
Room & Suite (39)
Dining (13)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 05/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Nassau Downtown/Junkanoo Beach
Updated 05/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 35 hotels in Nassau
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Car hire
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Snack bar
Wine / champagne
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor furniture
Picnic area
24-hour front desk
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English
Hotel links
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321Reviews15Q+A62Room tips
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Most Recent
Alex K wrote a review 4 Aug
1 contribution
Staff were friendly and accommodating. The view was beautiful and relaxing. Breakfast at the hotel was delicious and taxi drivers posted right outside was very convenient. Lots of recreation right across the street. Overall a great place to stay!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Courtyard by Marriott Nassau Downtown/Junkanoo Beach
Responded 4 days ago
Dear Alex, Thank you so much for all the kind words and we're thrilled that everything from our wonderful team members to our incredible views impressed you! Please consider coming back to visit us again at Courtyard by Marriott Nassau Downtown/Junkanoo Beach the next time you're in the area.
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Jose Benitez wrote a review Jul 2022
Asuncion, Paraguay6 contributions
1 Our stay was quite uncomfortable due to the lack of friendliness of the reception staff and the breakfast service balcony and the items store. lights did not work in the room and elevators were out of order. the check in was quite delayed since the room was not ready yet and we had to wait in the lobby with a lot of heat without the air conditioning equipment working.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: the parking lot was quite enough to get in and out. the internet service was quite useful but...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Courtyard by Marriott Nassau Downtown/Junkanoo Beach
Responded 1 week ago
We are sorry to hear about your disappointing experience with us, as it is always our intention to provide great customer service. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful you reached out to share your experience, as your valuable feedback helps us improve our processes and better serve our guests.
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Susan D wrote a review Jul 2022
1 contribution
Hotel staff were very friendly. The décor is a bit dated and could use some sprucing up, but the rooms and the Hotel spaces were kept clean and tidy. Within walking distance to some really cool restaurants and shopping. You could also book several different excursions right from the hotel.
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Date of stay: July 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Courtyard by Marriott Nassau Downtown/Junkanoo Beach
Responded 1 week ago
As they say, "location is everything"! It was our pleasure to host you at Courtyard by Marriott Nassau Downtown/Junkanoo Beach, and we're happy you were impressed! Thank you for your kind review, and we hope you'll choose us again the next time you are in the area.
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Author Kimya A wrote a review Jul 2022
Baltimore, United States3 contributions
Hotel staff extremely pleasant, friendly especially Kimberly at the check-in counter.... House keeping was Awesome, my house keeper Emmanuella was a great Host keeping everything cleaned and stocked. Hotel was dated and needs some upgrades, Air condition is needed in the common area's like the bar, dinning room and check-in as it was very hot and humid! Faye who sits beside the check-in desk offer Wonderful sea excursions packages and gave us Rum cakes 🙌 Overall they stay at the Marriott was great, close to beach, The Fish Fry eatery, and 10 minutes walking to the straw market.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Courtyard by Marriott Nassau Downtown/Junkanoo Beach
Responded 2 weeks ago
Dear Kimyaa, It was a pleasure to host you during your recent visit. We sincerely appreciate you taking the time to provide us with a review, and we're glad to hear you enjoyed our friendly staff and convenient location. That being said, we apologize that aspects of our accommodations did not meet your expectations, and we have notified our maintenance staff of your comments. It would be an honor to welcome you back to our hotel again in the future.
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Sybil W wrote a review Jul 2022
1 contribution
front desk was friendly and accommodating. new furniture's are needed. stayed here twice and had to kill big roaches. Parking was great and location is great. most places are within walking distance and it's close to downtown. the beach is across the street.
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Courtyard by Marriott Nassau Downtown/Junkanoo Beach
Responded 2 weeks ago
Dear Sybil, Thank you for sharing your feedback with us. We're glad our proximity to local attractions was convenient. Your loyalty as a returning guest is highly valued, and we sincerely apologize for aspects of your stay that didn't meet your expectations. Our maintenance team will promptly address the issue you mentioned, and your input will aid us in improving the value we offer our guests. However, it's good to know you otherwise enjoyed our friendly hospitality and handy parking. We welcome your kind input and hope to make your next visit a better one.
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LGCool wrote a review Jul 2022
Trinidad and Tobago2 contributions
Marriott Standards. Clean. Convenient location downtown. Easy check in and checkout. There is need for a proper restaurant at least for breakfast and lunch. Had breakfast on one day and I had to go up to a counter to order breakfast for 5 people. Had to remember everyone’s order. Breakfast came in take out containers, whilst we sat down to have breakfast at the ‘restaurant’. Proper restaurant and better service needed.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Courtyard by Marriott Nassau Downtown/Junkanoo Beach
Responded 2 weeks ago
On behalf of our Courtyard by Marriott Nassau Downtown/Junkanoo Beach team, the pleasure of having you was all ours, and we are thrilled to hear that you enjoyed our clean accommodations and prime location. Your input about our restaurant service is greatly appreciated and will be considered as we constantly strive to improve in the areas that matter most to our valued guests. It would be wonderful to see you again, so please come back soon.
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Olga wrote a review Jul 2022
Providenciales2 contributions
On July 13 I walk in at the front desk at the Marriott and ask if there's any rooms there was any room. The young man In his early 20"s say yes I didn't take his name. I was very happy and feel tired because I had a long day. I told him 3 times I need 4 nights from the 13-to the Sunday the 17 of July how much is the total. He say let he check I waited patiently...then he say it's $709.47 I was so tired and exhausted I just pay anxious to go get some rest... I had 4 luggage he told me bellman will come and help..after I run my card no one business with me no more While I was standing there he not trying to assist anyone..so I ask for a trolly to bush up my things to my room. The front desk also told me I get 2 free drinks I don't see that yet.. on Saturday the 16 of July my door knock the bell man come and ask what time am checking out..I say am not sure what ur talking about my check out is tomorrow...then few minutes after front office call me say I paid for 3 nights and not 4 nights so I walk down to the front desk..and they apologize I told her she was there when I was checking In and repeatedly say 4 nights if they don't please ask question. She say I need to pay another $270.37 for the last night. I told her this is very disturbing for me . But I pay $900 and change for 4 nights that give no service everything broken bathroom shower broken and shower pipe slack.. If you want to warm food everyone as to go to the gift shop. No microwave in the rooms I almost fall down several times in the bath tub it's very slippery with the soap because no matt inside the tub .when I check-in no iron in the room I call for one it never come I call an hour later it didn't come the next morning I had to go down to front desk for it myself... today July 17 I just check out, they just changed my card again behind my back without my consent. I leave the room in very good condition. So I call the hotel and ask why did they all change my card a third time. She say we didn't collect enough when I already paid $979.84 then they go back change my card $21: and change.. I find front office to be very unprofessional. The house keeping staff was very helpful nice and friendly..even the restaurant roof water pouring from when it's raining..this hotel have no live music no Entertainment nothing no service for this high price . And charge people card without they permissions is dishonest.
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Date of stay: July 2022Trip type: Traveled on business
Room Tip: Please becareful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Courtyard by Marriott Nassau Downtown/Junkanoo Beach
Responded 3 weeks ago
It is very disappointing to learn that you had such an unpleasant experience at our property. Providing outstanding hospitality is extremely important to us, and we are sorry if certain aspects of your stay fell short. Rest assured, we will take your comments and share them with our team so we can make improvements to our service. Additionally, we are sorry about the problems with your bathroom. Please know our front desk team would've been more than happy to assist you with this issue had they been aware of it. Regarding the charges you received, we kindly ask that you reach out to us offline so we can clarify any concerns you may have. Thank you for choosing to stay with us, and we wish you well.
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Ronald M wrote a review Jul 2022
Annapolis, Maryland36 contributions24 helpful votes
The rooms were ok, AC was broken thru out the Hotel, dining area was like 90F too HOT. Area is very dangerous, not a good place to take a family! Desk staff did not seem to care. Pool area was nasty and not maintained.
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Courtyard by Marriott Nassau Downtown/Junkanoo Beach
Responded 3 weeks ago
Dear Ronald, We appreciate you taking the time to leave us your review, however, please accept our apologies for any lack of amenities during your visit. This is never our intention and we'll be sure to have our maintenance team look into your comments further and make changes where necessary. Thank you, and we hope you'll consider joining us again later down the road.
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Claudia wrote a review Jul 2022
Fleet, United Kingdom10 contributions22 helpful votes
There is a popular beach in close proximity. Is that why prices so high for an old rundown hotel. There are great staffs but the state of this hotel is not great. There are better hotels with not this high price closeby.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Courtyard by Marriott Nassau Downtown/Junkanoo Beach
Responded 4 weeks ago
Dear Claidia, We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our proximity to the beach and friendly staff added to your experience. However, we apologize for any concerns about the condition of the property, and we'll keep your comments in mind. If you're in the area again, please consider coming back to see us.
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DanyC70 wrote a review Jul 2022
Dublin, Ireland6 contributions
Just on our way home from Bahamas. Part of our stay was in the Courtyard. Great staff and really central location. The beach is gorgeous. Fayne at the concierge desk is awesome. Really friendly and helpful. Very professional.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Courtyard by Marriott Nassau Downtown/Junkanoo Beach
Responded 4 weeks ago
We're so happy to hear you had a great time with us at Courtyard by Marriott Nassau Downtown/Junkanoo Beach. Our friendly staff and prime location are just some of the reasons guests love to stay with us, so it's delightful to hear you enjoyed them as well. The next time you're in the area, please do not hesitate to visit us again.
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PRICE RANGE
US$230 - US$286 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanBahamasNew Providence IslandNassau
NUMBER OF ROOMS
201
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Frequently Asked Questions about Courtyard by Marriott Nassau Downtown/Junkanoo Beach
Which popular attractions are close to Courtyard by Marriott Nassau Downtown/Junkanoo Beach?
Nearby attractions include The National Art Gallery of The Bahamas (0.5 km), Tiki Bikini Hut (0.1 km), and John Watling's Distillery (0.4 km).
What are some of the property amenities at Courtyard by Marriott Nassau Downtown/Junkanoo Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Nassau Downtown/Junkanoo Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Nassau Downtown/Junkanoo Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Nassau Downtown/Junkanoo Beach?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Nassau Downtown/Junkanoo Beach?
Conveniently located restaurants include Crabs and Ting, Tasty Teas, and The Salty Crab Bahamas.
Are there opportunities to exercise at Courtyard by Marriott Nassau Downtown/Junkanoo Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Courtyard by Marriott Nassau Downtown/Junkanoo Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Courtyard by Marriott Nassau Downtown/Junkanoo Beach?
Many travellers enjoy visiting Queen's Staircase (1.3 km), Fort Charlotte (0.8 km), and Fort Fincastle (1.4 km).
Does Courtyard by Marriott Nassau Downtown/Junkanoo Beach have any great views?
Yes, guests often enjoy the ocean view available here.
Is Courtyard by Marriott Nassau Downtown/Junkanoo Beach accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.