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The Ritz-Carlton, Grand Cayman

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The Ritz-Carlton, Grand Cayman
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2,640 Reviews from our TripAdvisor Community

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Showing 2,578: English reviews
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Reviewed 2 days ago NEWvia mobile

We went w our 4 kids. Two rooms attached. Close to airport. Amazing beach. Beautiful. Soft sand. Great pool by the ocean. They have an additional pool not by the ocean. Kids water park-kids loved it. Food very expensive. Need to know that going in. Blue restaurant in the hotel is on the level of the top manhattan restaurants. Amazing....

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Helpful?
Thank endboss2
New York City, New York
Reviewed 2 days ago NEW

Great trip , Great staff ... on the $$$$ side , clean , polite , curtousy , knowledgeable , caring ... great food ...effective .... could expand the gym by opening a shaded area right outside the actual gym !

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank arthurd369
Greensboro, North Carolina
Reviewed 3 days ago NEW

Wonderful experience at the Ritz in Grand Cayman! Initially booked a garden view room, upon arrival decided to move to an ocean view room....very expensive but worth the extra $$. Gorgeous property, very large hotel but beautiful grounds & lovely indoor walkway to take you from the oceanfront buildings to the bar/restaurants. Terrific service, friendly staff - every person at...

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Thank parispls
Iowa Falls, Iowa
Reviewed 3 days ago NEWvia mobile

The Ritz Way was a fanatic decision on our companies part to put us up at the Ritz. We had the best service at this hotel and it lived up to all the hype. The ocean pool and the lounge chairs along the seven mile beach. We actually reserved an ocean side lounge chair that included a butler, snacks, fruit...

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Thank X8827SVmiket
Reviewed 3 days ago NEW

After several recommendations I was told that this hotel was amazing so I decided to book my trip. I have been to several other Ritz locations throughout the US and love the hotels! This hotel however did not meet the expectations that I was expecting or read about. I had access to the club floor which is typically a great...

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Thank Jason B
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Jason B, Thank you for sharing your feedback with the TripAdvisor community. Insightful feedback such as yours is always appreciated. I would welcome the opportunity to personally discuss your overall experience. Please call me at 345-815-6006. I look forward to speaking with you soon! Sincerely, Marc Langevin General Manager

White Plains, New York
Reviewed 3 days ago NEW

Some of the staff particularly at the tennis center and Bar Jacks far from Ritz Carlton level. Some seemed poorly suited for customer service positions and definitely not well trained for such. At this level accustom to policies, procedures, and practices to be seamlessly integrated with customer service. Even some of the better there seemed a bit too practiced not...

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Helpful?
Thank moose119
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear moose119, Thank you for sharing your feedback with the TripAdvisor community. Insightful feedback such as yours is always appreciated. I would welcome the opportunity to personally discuss your overall experience, as I was saddened that we failed to meet your expectations. Please call me at 345-815-6006. I look forward to speaking with you soon! Sincerely, Marc Langevin General Manager

Boston, Massachusetts
Reviewed 4 days ago NEW

One of the best spots in Caribbean. Would highly recommend to any families looking for a great beach resort, with excellent restaurants, high level of service (exceptional staff that goes the extra mile to make you feel welcome) and great set up. Also, great kids activity programs, sporting desk at beach, etc.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Brian T
Phoenix, Arizona
Reviewed 5 days ago NEW

My wife and I stayed at the Ritz-Carlton from 3/15/17 through 3/20/17 to celebrate our wedding anniversary and had an AMAZING experience. I had previously lived on the island but never stayed at the Ritz. Upon check-in were treated to champagne and had rose petals placed on our bed the first night. We even received Ritz Carlton welcome hats. The...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Eric E
Baltimore, United States
Reviewed 6 days ago NEW

My husband, two children and myself stayed for seven days at the Ritz Grand Caymans with Club Level. It was our second time there because we loved it so much the first time. Without a doubt, the club level made it even better than we could have ever imagined. Ines contacted me before we even left and set up all...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank seanhT1731XA
Reviewed 1 week ago NEWvia mobile

We enjoyed Sunday Bruch. It was nice to have an excuse to walk the beach and explore some new places. Be careful if you sit outside- the birds are eager to steal food from your plate and will visit your table when you are not looking.

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Thank Cecilia O
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Cecilia O, Thank you for sharing your feedback with the TripAdivsor community. I was delighted to learn that you enjoyed our Sunday Brunch - it is a favorite of our guests! Your feedback is very valuable to us and I would welcome the opportunity to further discuss your visit. Please contact me at 345-815-6006. I look forward to speaking...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Location: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: ₱26,326 - ₱120,407 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
Hotel Style:
#1 Top resorts Hotel in Seven Mile Beach
#1 Romantic Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
109 questions
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view rooms are fantastic!”
 of 5 bubbles parispls, 3 days ago | Read review
“stay in the beach side of the hotel”
 of 5 bubbles J7886ULjasonb, 3 days ago | Read review
“Stay on the side not on the beach..it's quieter.”
 of 5 bubbles wicky36, 1 week ago | Read review
“Resort Tower is FAR from ocean. Ocean Tower rooms have nice views, but WAY overpriced.”
 of 5 bubbles TessW621, 1 week ago | Read review
“The ocean tower is worth it”
 of 5 bubbles Nhcouple090909, 2 weeks ago | Read review
5 of 5