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La Concha Renaissance San Juan Resort

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1077 Ashford Avenue, San Juan 00907-1128 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$376
US$366
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Free cancellation until 10/01/22
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Renaissance Hotels
US$376
US$366
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Free cancellation until 10/01/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (5626)
360
Panoramas (2)
Room & Suite (1507)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from La Concha Renaissance San Juan Resort
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 58 hotels in San Juan
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to La Concha Renaissance San Juan Resort, a stunning renovation of one of San Juan, Puerto Rico's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in the most prestigious Condado district, our hotel in San Juan is an icon of modernist architecture replete with spacious exhilarating decor and detail.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Wifi
Paid internet
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family Resort
Languages Spoken
English, Spanish
Hotel links
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8624Reviews458Q+A100Room tips
Traveler rating
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Popular mentions
Lashawn Davis wrote a review Jul 2021
4 contributions1 helpful vote
If you are looking for a resort with nice clean rooms this is not the place to stay. Our stay for 3 days was like $2100 and the room didn’t even have a microwave or small refrigerator. Sofa was dirty, curtains had stains, and also the lamp shade was filthy.
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Date of stay: July 2021Trip type: Traveled as a couple
1 Helpful vote
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sirdallayboy wrote a review Jul 2021
25 contributions6 helpful votes
If you have been to Puerto Rico or haven't, I would highly recommend staying at the LaConcha for the casino, ambiance, service, & room accommodations. Our room 1105 is the place to be. It was the PERFECT ROOM if you're looking for Oceanview/City/and 3 pool views. The room was very spacious, and the cleanliness topped it off. The downside of staying at the LaConcha which caused a line everyday for new guests, were the HIDDEN resort fees PER DAY, and the deposit fees PER DAY. For example, we were there for 5 days and 4 nights from Thurs-Mon. Our total came to $622 just to get an idea, but the deposit was given back if there wasn't any incidental damages or charges added to your room for food, drinks, etc. Also, you want to be mindful of giving out your room number outloud when ordering food or drinks because people can add items to your room that you will have to deal with during checkout to have removed. Outside of that, LaConcha is the place to be, especially because it's located in the best location of everything!!!!!
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Date of stay: July 2021
Value
Rooms
Service
Trip type: Traveled on business
1 Helpful vote
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erin f wrote a review Jul 2021
1 contribution
We frequent this hotel every year, and it is always clean, fun, and close to many local bars and restaurants. This year we were blown away by the amazing customer service and overall friendly vibe of the adult pool bar. Angel and Joaquin specifically are very kind and attentive, they made the trip the best we have had yet :)I
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Date of stay: July 2021Trip type: Traveled with friends
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Bryan K wrote a review Jul 2021
Lexington, Kentucky1 contribution
Came down for a weekend with friends and had a great experience. The location is great and hotel is clean. The bar outdoors by the adult pool had amazing service - Joaquin, Angel and Cristy make great connections and have awesome service all weekend. The energy and vibe was on point for a relaxing weekend. Definitely will be back!
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Date of stay: July 2021Trip type: Traveled with friends
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rrw715 wrote a review Jul 2021
Atlanta, Georgia55 contributions88 helpful votes
Hotel service level has severely declined in recent months. Covid-19 Protocols and enhanced cleaning measures appear to be not followed. It was clear on several occasions (both our room and on property - Elevator, Lobby, Bar, etc.) Arriving to our room, we made sure to clean off various touchable surfaces finding dirt and other debris in the room. This was also consistent with the hallways, the elevators (one which had vomit or some other liquid spill on the floor for several hours Friday night). Our reserved and confirmed room type was not honored upon Check in, a substitute was made and front desk hotel staff were dishonest when asked about the change. Was never informed of the ongoing construction on our floor resulting in loud continued banging, pounding and construction noise both early Friday and Monday mornings of our stay. Phone calls to the front desk were ignored the entire weekend at all times through the day. Calls for any concerns even those of an emergency or security nature went unanswered. The hotel clearly prioritizes its nightclub and bar patrons over all else. Creating a dangerous and unsafe environment. We witnessed the lobby club and bar activities Saturday night erupted into an altercation, Security and San Juan Police officers were called on sight to intervene. On a positive note the Solera Restaurant and Beachfront staff were helpful
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: See other reviews which confirm this. Expect to be disregarded by front desk staff at every...
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PRICE RANGE
US$313 - US$536 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la concha hotel renaissance, renaissance san juan, san juan renaissance
FORMERLY KNOWN AS
La Concha Resort: A Renaissance Hotel
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
483
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Frequently Asked Questions about La Concha Renaissance San Juan Resort
Which popular attractions are close to La Concha Renaissance San Juan Resort?
Nearby attractions include Casino del Mar at La Concha Resort (0.06 km), Ashford Avenue (0.09 km), and Condado Beach (0.01 km).
What are some of the property amenities at La Concha Renaissance San Juan Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at La Concha Renaissance San Juan Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at La Concha Renaissance San Juan Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at La Concha Renaissance San Juan Resort?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to La Concha Renaissance San Juan Resort?
Conveniently located restaurants include Pannes, Mario Pagan Restaurant, and Kabanas.
Are there opportunities to exercise at La Concha Renaissance San Juan Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at La Concha Renaissance San Juan Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does La Concha Renaissance San Juan Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to La Concha Renaissance San Juan Resort?
Many travellers enjoy visiting Old San Juan (4.6 km), Castillo San Felipe del Morro (5.4 km), and San Juan National Historic Site (4.7 km).
Does La Concha Renaissance San Juan Resort have any great views?
Yes, guests often enjoy the harbour view available here.