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1055 Ashford Avenue, San Juan 00907 Puerto Rico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$414
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Free cancellation until 29/08/21
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US$507
US$373
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Traveler (2481)
360
Panoramas (18)
Room & Suite (554)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Condado Vanderbilt Hotel
Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 58 hotels in San Juan
Location
Cleanliness
Service
Value
Travelers' Choice
Magnificent Spanish Revival architecture, stunningly opulent interiors and dramatic ocean views frame the graceful facade of one of the most storied hotels in San Juan, Puerto Rico. Since its inception in 1919, the Condado Vanderbilt Hotel has catered to sophisticated travelers who place one aspiration above all else - to pursue a lifestyle of five-star luxury and leisure within some of the world's most exclusive destinations. Restored to its original grandeur by virtue of a meticulous renovation, this cherished landmark stands today as a monument to timeless elegance and style. We invite you to discover Puerto Rico as it is meant to be experienced - where exacting service, exquisite amenities and fine dining are a hallmark of every stay. Become part of the Condado Vanderbilt legend during your next escape to San Juan.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Babysitting
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Plunge pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
Spanish
2769Reviews305Q+A100Room tips
Traveler rating
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Popular mentions
Glen wrote a review Yesterday
United States3 contributions1 helpful vote
The hotel is beautiful and luxurious and the service is excellent. Let me just tell you this resort is more than 5 stars! Everything we experienced from the check in to check out was phenomenal. Our room was partial ocean facing but it was wonderful. The restaurants on the property are all great and offer a nice variety. They offer bicycles for guests so we enjoyed exploring Condado and the surrounding areas. The staff were great and everyone was friendly specially the pool attendants Manuel and James thank you! This is one of the nicest properties we have ever stayed at. Thank you Condado!!
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Date of stay: July 2021Trip type: Traveled on business
1 Helpful vote
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Christina A wrote a review 25 Jul
1 contribution1 helpful vote
+1
I wrote a review yesterday and the photos didn’t load this hotel is disgustingly dirty, wayyy overpriced! Terrible customer service, false advertisement online. So disappointed DO NOT go to this hotel!
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Michael D wrote a review 22 Jul
3 contributions1 helpful vote
Exceptional property, best for R&R. Great for families, friends or couples. We had an ocean front room and were delighted. The pool and beach areas are clean, well run and comfortable. You can not beat the view from anywhere! We ate at all three restaurants and everything we ate was so yummy! Wanna give special thanks to the whole pool crew specially Francisco, Karina and Manuel. It was a wonderful, special and memorable stay.
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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igorjrr wrote a review 21 Jul
New York City, New York34 contributions59 helpful votes
Pros: - friendly staff (most people in Puerto Rico we interacted with were smiling, friendly, good people!). - free snacks delivered to your room (you must call daily for refills) - beautiful corridors near the lobby. Cons: - The hotel doesn't seem to read and acknowledge the reviews posted here. - The main pool is much smaller than pictured (trick photo). It's small for a resort. To be fair there is a medium size pool (but small for a resort), a small infinite pool (abut 6 couples already fill it up), and a small adults-only pool (thankfully not very much used, but read more below... there is a reason for that). - people were smoking by the pool. I thought that was prohibited, but nobody said anything to them. - Smoking weed / pot by the jacuzzi. - toilet seat did not stand up. Major failure for a hotel of that level. We had to tape it to the back. - sent email to the spa at 3 pm (their opening afternoon time) and they only replied next day. A 80-minute couples massage is $640 after mandatory service fee (yes, you read that right). - people cleaning sands off their feet in the adults-only pool. - no cleaning of the adults pool: had cups and lemon, chairs out of place - there is no beach for the hotel. The closest one has a lot of warnings recommending to not go inside, lots of waves and strong current. The beach is much nicer and enjoyable a few miles east (must stay at another hotel). - free snacks are great but second day we only got one bag of chips and one chocolate bar (the first day we got 4 chips and 2 chocolate bars) The worst in this hotel is, unfortunately, the people coming to it. Even for the price they charge. People misbehave a lot. They smoke where is not permitted, even weed / pot. They throw stuff to the ocean (yes...), the ladies are wearing long fake nails and heavy make up (you get the picture?), they bring their speakers and put music as if everybody around wanted to listen to that horrible music. The hotel does nothing. It is really unfortunate the society is moving that way. Outside of the hotel, it is even worse so maybe this might be a "better" place to stay. Regardless of the travelers coming here, the hotel could do a better job with cleaning, maintenance (that toilet seat!) and enforcing some rules. Don't forget you'll be charged hundreds of dollars at checkout as a resort fee because this is another hotel not adding it to the price advertised.
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Date of stay: July 2021
Value
Cleanliness
Service
2 Helpful votes
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Moreen L wrote a review 19 Jul
New York City, New York1 contribution3 helpful votes
I love this hotel! I stay here whenever I'm in San Juan. I love being able to sit on the balcony and watch the sky change from sunset yellows and oranges to evening pinks and blues. Just that is enough for me, but having so many great restaurants within walking distance also makes me love this place too. Best of all, this hotel was a great value! We will return!!
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Date of stay: June 2021Trip type: Traveled with friends
2 Helpful votes
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PRICE RANGE
US$313 - US$615 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
316
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Frequently Asked Questions about Condado Vanderbilt Hotel
Which popular attractions are close to Condado Vanderbilt Hotel?
Nearby attractions include Casino del Mar at La Concha Resort (0.3 km), Ashford Avenue (0.2 km), and Condado Beach (0.3 km).
What are some of the property amenities at Condado Vanderbilt Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Condado Vanderbilt Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Condado Vanderbilt Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Condado Vanderbilt Hotel?
Yes, parking is available to guests.
What are some restaurants close to Condado Vanderbilt Hotel?
Conveniently located restaurants include Pannes, Mario Pagan Restaurant, and Kabanas.
Are there opportunities to exercise at Condado Vanderbilt Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Condado Vanderbilt Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Condado Vanderbilt Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Condado Vanderbilt Hotel?
Many travellers enjoy visiting Old San Juan (4.4 km), Castillo San Felipe del Morro (5.2 km), and San Juan National Historic Site (4.6 km).
Does Condado Vanderbilt Hotel have any great views?
Yes, guests often enjoy the city view available here.