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Luis Munoz Marin International Airport Terminal D, San Juan 00937 Puerto Rico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (158)
Room & Suite (78)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 03/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from San Juan Airport Hotel
Updated 03/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 58 hotels in San Juan
Location
Cleanliness
Service
Value
Our Award Winning San Juan Airport Hotel is the only HOTEL located at the SJU Airport in Terminal D/2nd floor, just steps from the Airline counters. We have received the Best of the Best Award 4-Star Hotel in Puerto Rico by the Puerto Rico Tourism Company. We have amazing & comfortable rooms with COMPLIMENTARY amenities like HOT Breakfast, High-Speed Internet (Wi-Fi) wired & wireless connection, complimentary Laundry, 24-hour Front Desk and Concierge, Business Center, a fitness center with everything you need like an elliptical, treadmills, free weights, spinning bike, and more. Additionally, the Hotel offers a restaurant called Campo Verde which serves local dishes. During your stay, you can also arrange all your travel/tour needs with our Concierge Desk. We have exceeded the standards and amenities in our commitment to your comfort. Come stay with us and experience the best Puerto Rico has to offer!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Patio
Car hire
Business Center with Internet Access
Parking garage
Wifi
Fitness / spa locker rooms
Personal trainer
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Vending machine
Taxi service
Conference facilities
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
Executive lounge access
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Safe
Seating area
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
17Restaurantswithin 1 km
5Attractionswithin 1 km
1264Reviews43Q+A16Room tips
Traveler rating
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Time of year
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Popular mentions
Maingi_Sumanyu wrote a review Jun 2021
San Jose, California15 contributions2 helpful votes
A perfect place to stay for the night of arrival into San Juan and the night before departure. It's located inside Terminal D so you're basically a 2 minute walk away from the departures/arrivals. Rooms and bathrooms were clean. That's basically all you need if you're just looking for a place to sleep and shower. The breakfast was really good, which isn't common when you have free breakfast!
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Date of stay: June 2021
1 Helpful vote
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TravelShareOne wrote a review May 2021
5 contributions1 helpful vote
This is not a four star hotel. The pics and description are very misleading. The lobby is ok the walk to the hotel was strange. You walk into a non functioning terminal it’s lit up but kinda creepy because it feels like your in an abandon part of the airport. There is nothing inside of this terminal. It would be so much better if there was a store or even some stands selling stuff, anything! There is a restaurant and vending machines but no store. If you need something you will have to drive to a store or pray the store at the other terminal is open. The customer service is lacking. The girls at the front desk could use some training. The restaurant food was good and reasonably priced, as was the free breakfast was decent. The waitress at night was horrible. I waited two hours for food, finally when I got it I just wanted to leave I was way too annoyed to sit and eat. I asked for the check twice and she just kept walking by me and talking to other guest. Finally got up to get her attention and she was just standing against the wall in the entryway to the kitchen chatting it up with the other workers. When I signaled the check she seemed annoyed that I asked and signaled me off to the bar to pay. I understand everyone is on island time I get that but waiting two hours and watching the young lady be attentive to others especially males was extremely frustrating. Unfortunately there is no where to eat in the area or I would’ve gladly went elsewhere.
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Date of stay: May 2021
Location
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Sleep Quality
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Edgar O wrote a review Mar 2021
New York City, New York4 contributions1 helpful vote
I would never choose to stay at an airport hotel but due to a flight cancellation I found myself at the San Juan Airport hotel. It was surprisingly pleasant. I had a few hours to kill and discovered it had an amazingly huge gym, outside stylish spa area with jacuzzi tubs and sun beds, and a restaurant/bar that had a pretty amazing pernil. Oh and the room was comfortable and clean.
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from San Juan Airport Hotel, Guest Services / Front Office at San Juan Airport Hotel
Responded 1 Apr 2021
Good Day Edgar O, We'd like to first thank you for your recent review on the San Juan Airport Hotel. We appreciate you taking your time to let everyone know you feedback and experience at our Airport Hotel property. With that said, we are so happy you were surprisingly pleasant with our facilities. Yes, our new amazing huge fitness center is one of a kind and certainly adds a tremendous experience to those looking for a workout during their stay. The outside stylish spa area and jacuzzi tubs, & outdoor deck are another feature that was built right after Hurricane Maria. Everything we're doing is to make everyone's stay as enjoyable as it can be. Thanks again for your review and if there's anything else we can do for you, please reach out to our General Manager @ GM@airporthotelpr.com. Stay safe and safe future travels!
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Tim Dieterichs wrote a review Mar 2021
1 contribution
Our fight was cancelled and we begrudgingly had to stay. We were so surprised at the cleanliness, professionalism, and kindness of the staff. Also the outdoor deck/bar is totes adorbs and the gym is honestly better than any gym in New York City.
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from San Juan Airport Hotel, Guest Services / Front Office at San Juan Airport Hotel
Responded 1 Apr 2021
Hi TimDieterichs530, thank you o much for your wonderful review on the San Juan Airport Hotel. We're so happy our cleanliness, professionalism, and kindness of the staff made an impression to last a lifetime. Yes, the Outdoor deck/bar and the Gym is pretty outstanding and lots of fun. With regards to your comment about being better than any gym in New York City, thank you for that as well. We strive to go above and beyond for all our guests, making it happen one day at a time. Stay safe and amazing travels!
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Kenneth M wrote a review Mar 2021
Orlando, Florida2 contributions
Very clean, great service, great food at the restaurant, and excellent hot breakfast. Jose the general manager was very personable and helpful as well. We had a great time and will be coming back. Thanks
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Date of stay: March 2021Trip type: Traveled with friends
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Response from San Juan Airport Hotel, Guest Services / Front Office at San Juan Airport Hotel
Responded 1 Apr 2021
Hi Kenmahan, Thank you for your recent 5 star review on our San Juan Airport Hotel. Cleanliness, amazing service and great food are some of our attributes our Hotel offers every guests. Regarding your experience with our General Manager, Jose Franco, we're very happy he was very personable and helpful as well. Thats what he loves doing & we love him too! Hope to see you soon on your return to our beautiful island of Puerto Rico! Safe travels!
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PRICE RANGE
US$176 - US$235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western san juan, san juan airport hotel, san juan best western
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
125
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Frequently Asked Questions about San Juan Airport Hotel
Which popular attractions are close to San Juan Airport Hotel?
Nearby attractions include Playa Isla Verde (0.7 km), Carolina Beach (1.0 km), and Pine Grove Beach (0.9 km).
What are some of the property amenities at San Juan Airport Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at San Juan Airport Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at San Juan Airport Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at San Juan Airport Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to San Juan Airport Hotel?
Conveniently located restaurants include Bebo's BBQ, Metropol Restaurant Isla Verde, and Las Canarias.
Are there opportunities to exercise at San Juan Airport Hotel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at San Juan Airport Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does San Juan Airport Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at San Juan Airport Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to San Juan Airport Hotel?
Many travellers enjoy visiting Antiguo Acueducto Rio Piedras (7.8 km) and Henry Klumb House (5.4 km).