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CasaBlanca Hotel

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316 Calle de La Fortaleza, San Juan 00901 Puerto Rico
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US$164
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Traveler (931)
360
Panoramas (10)
Room & Suite (364)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#8 of 58 hotels in San Juan
Location
Cleanliness
Service
Value
Travelers' Choice
CasaBlanca is a Boutique Hotel with 57 guestrooms with a lot of character and a personalized experience. We want you to love San Juan as much as we do by making sure your stay is pleasant and memorable. The structure is Spanish from the 1900's therefore rooms are mid to small sized, air conditioned and impeccable. Our beds are comfortable and equipped with microfiber linens and Hypoallergenic pillows, our bathrooms are small but private and unique, with amenities from the organic brand - Archive. Also available are: steamer, hairdryer, in room coffee maker and ice machine in lobby. Our Sun Deck offers guests a memorable experience with magical views of Old San Juan, watch the cruises as they disappear into the bay or enjoy the historical views of San Cristobal Fort next to the open Caribbean Sea. Our high speed Internet is available everywhere. We are a smoke free, environmentally friendly, historically preserved Hotel where you will find a smiley face where ever you go, think no more
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Breakfast available
Rooftop terrace
24-hour security
Baggage storage
24-hour front desk
Express check-in / check-out
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun terrace
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Charming
Languages Spoken
English, Spanish
1248Reviews80Q+A100Room tips
Traveler rating
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Popular mentions
karenA2277TV wrote a review 10 Oct
Ohio82 contributions5 helpful votes
+1
The Casa Blanca Hotel is a charming historic hotel in a prime location in Old San Juan, close to restaurants and within walking distance of almost all of Old San Juan's landmarks and historic sites, as well as the port. The lobby decore (please see photos) is captivating, including a gorgeous chandelier and other fascinating accent pieces. My 5th floor room was cozy and charming as well, bordered by a walkway that allowed views of the historic streets. There was also a comfortable seating area, right outside my bedroom door, to relax and have coffee. The staff was friendly and helpful and the breakfast, served near the wonderful lobby, was delicious. As far as I'm concerned, this is the only place to stay in Old San Juan!
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Date of stay: September 2021Trip type: Traveled solo
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Lauren D wrote a review Sep 2021
Houston, Texas23 contributions17 helpful votes
+1
We ended up staying at CasaBlanca as our Air BnB’s AC went out. Our stay was absolutely amazing. Walking in to their beautiful decorated lobby, we were greeted immediately and taken care of. The hospitality was second to none. Our rooms were gorgeous and had spacious bathrooms & showers. The AC was also fabulous. From the staff at the front desk, management, restaurant, bar (The Playroom), and housekeeping, everyone was top notch. Cafe Mimosa for breakfast was excellent (food and service) and very convenient. The Playroom is their onsite bar which is a beautiful, speakeasy inspired space. The roof top terrace gives an amazing view at sunrise and sunset. It’s the perfect place to lounge with a book and relax. If you rent a car, there is a garage just a couple blocks away which was very convenient. The location is great if you are wanting a central spot for walking around Old San Juan. I cannot speak highly enough about our time at CasaBlanca. We will be back!
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Date of stay: September 2021Trip type: Traveled with friends
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Jenny_in_Palo_Alto wrote a review Sep 2021
Palo Alto, California605 contributions277 helpful votes
Having been to CasaBlanca about 5 years ago, we were very excited to return. And if we ever find ourselves in San Juan again, we'll go back again. Positives: + Service: I love the front desk staff here. They seem to actually like visitors and like working with each other. They're super helpful and seem unrushed. + Early Check-In/Late Check-Out: Maybe I was just lucky with check-in, but I was thrilled to be able to check into my room early. And I paid in advance ($25) to be able to check-out late. I appreciated having the options. + Elevator: Ha, in the past few years they installed an elevator, so no need to carry your bags up the stairs. + Location: It feels like everything is just a couple steps away. Walk to the end of the block for super easy taxi pick up (or hold up traffic to catch it right at the lobby--you wouldn't be the first). Tons of restaurant options nearby. CVS super close if you need something. + Solid A/C and Bathroom Fan: Keep things comfy +: Price-point: It's not an ultra luxury hotel, but you also don't get charged a ridiculous resort fee and the rooms are good value for the price. Mixed Review: ~: Having a balcony over the busy Calle Forteleza means you get to sip your coffee looking down on the bustle. It also means you may want earplugs if you're a light sleeper. ~: The art's a little funky. One of the in-room artworks was a little edgy for having looming above beds. Negatives: -: Slow Wifi: It's ok for downloading stuff, but don't plan to stream anything. As a point of comparison, we spent a few nights at El Convento on this trip, and I really regretted not spending the whole time at CasaBlanca Hotel.
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Date of stay: September 2021
Rooms
Location
Service
Room Tip: Superior suite was great to spread out
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Domingo D wrote a review Aug 2021
Chicago, Illinois102 contributions98 helpful votes
We stayed at this hotel on June 25th. Quick stop after arriving in SJU and proceeding to Bayamon. We found the hotel well located in OSJ and next to a restaurant we had made reservations for that night. Location is great to walk around OSJ and the roof deck has a good view of the city. Our room on the 1st floor was very comfortable for us. Front desk staff was very helpful and friendly; no issues checking in or out. Minor drawbacks would be no small fridge in the room and breakfast was not included and needed to pay separately. Overall, we had a good one- night stay and if you enjoy watching Casablanca the movie all day long you can sit in the lobby and do so. Thanks.
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Date of stay: June 2021Trip type: Traveled as a couple
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Gisele A wrote a review Aug 2021
Washington DC, District of Columbia15 contributions15 helpful votes
+1
This hotel seems to be a hit or miss. I booked here because of the great reviews, but my experience was consistent with the poor reviews, which made me skeptical of the good ones. I am an avid traveler and have been to San Juan many times. The hotel's location is a plus since it is close to everything from attractions to excellent restaurants. The staff was friendly and helpful, as noted by many reviewers. But the hotel fell short on many fronts. I booked a “deluxe” room (and I wonder what the standard room looks like) with a king-size bed and an advertised rollaway bed. I got a room with a rundown chair (see pic) and a king-size bed in the old and unkempt area of the hotel. I showed a written message to the front desk staff confirming that I booked a rollaway bed and was told that the chair coverts to a bed. The problem is that I traveled with my young adult son, and he did not fit in that converted chair/toddler's bed, which in addition to being small, had dirty spots all over it (see pic). When I asked for a different room, I was told that it would be an upgrade and, of course, I would have to pay extra. Our room was a very small, inside room, with no windows -other than a window that opened to the hallway (see pic), no closet and no drawers. The bathroom was tiny and had mildew (see pic), and daily housekeeping was not provided as advertised (see picture)- so beds were not made and towels not changed until my third request on the third day of our stay. The “designer” toiletries consisted of one tiny bottle of hand cream (see pic). There was standing water on the floor outside the room that ran inside the room constantly and there was mold everywhere (See pic). The internet did not work in our room, and we had to go to the lobby every time we needed to use the internet. We did not look forward to go back to our room after a long day exploring the city. The hotel was a huge disappointment to us. I love Puerto Rico, its people, and its culture. I visit the island at least once a year and will continue to do so, but unfortunately, I will not stay here again, nor I recommend this hotel to anyone. I strongly suggest the descriptions and reviews of this hotel be checked for integrity on all sites it is being offered.
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Avoid this hotel
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PRICE RANGE
US$113 - US$207 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
57
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Frequently Asked Questions about CasaBlanca Hotel
Which popular attractions are close to CasaBlanca Hotel?
Nearby attractions include Old San Juan (0.4 km), Castillo de San Cristobal (0.3 km), and The Poet's Passage (0.3 km).
What are some of the property amenities at CasaBlanca Hotel?
Some of the more popular amenities offered include free wifi, a concierge, and a rooftop terrace.
What food & drink options are available at CasaBlanca Hotel?
Guests can enjoy breakfast during their stay.
What are some restaurants close to CasaBlanca Hotel?
Conveniently located restaurants include Marmalade Restaurant & Wine Bar, Sofia's Old San Juan, and Chocobar Cortés.
Which languages are spoken by the staff at CasaBlanca Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to CasaBlanca Hotel?
Many travellers enjoy visiting Old San Juan (0.4 km), Castillo San Felipe del Morro (1.2 km), and San Juan National Historic Site (3.4 km).