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Norman Manley Boulevard, Bloody Bay Beach, Negril Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Negril
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#40 of 83 hotels in Negril
Location
Cleanliness
Service
Value
The 24h All Inclusive Hotel Riu Negril open all year round, is located on Jamaica's west coast in the famous holiday area of Negril on the islands longest and most beautiful beach, is surrounded by lush tropical gardens. The location is ideal due to its proximity to Negril (6km) and Sangster International Airport Montego Bay (MBJ) is approx. 80 km away. The Riu Palace Tropical Bay hotel lies on the same beach about 1.5 km away. The hotel has 420 comfortably furnished rooms and offers many amenities. Relax with a massage at our Renova Spa or get in shape at our gym. 3 outdoor pools, 1 children’s pool. For the youngest guests, there is the RiuLand Kids Club (for children from 4 to 7 years & 8 to 12 years old) and for adults, day and evening entertainment and many water sport activities. For lovers of gastronomy, we offer live cooking stations at our main buffet as well as Gourmet, Italian, Asian cuisine and Steakhouse, 5 bars situated in various areas of the hotel.
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Room & Suite (581)581
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Meeting rooms
Spa
Couples massage
Full body massage
Head massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family Resort
Hotel links
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6935Reviews1041Q+A100Room tips
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Popular mentions
Jennifer Storm Hilton wrote a review 15 Jun
Jamaica6 contributions
+1
This was my first trip to Riu Negril. I have stayed in every other Riu in Jamaica so I went to check it out because it's on special offer. What great value for money! Negril has a different vibe especially as this is a family resort. Rooms are spacious and I loved the pool exercise classes. There are variety of restaurants, but the lunchtime jerk hut for spicy jerk chicken is my favorite, right on the beach...spicy!!. Great variety to choose from at all meals...wide range of salads, pizzas and main course dishes and yummy desserts. Hard to stay on a diet here. Satisfaction is usually determined by expectations. If you expect the Ritz at these prices, you will be Disappointed but if you expect value for money then you won't be, because it's a great deal! One Love.
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Date of stay: June 2021Trip type: Traveled solo
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Trev wrote a review 12 Jun
2 contributions2 helpful votes
10 years ago this place was classy, clean, and very luxurious. It's now the total opposite. Total ghetto crowd, flies all over the restaurants and extremely rude front desk management and some staff. There's two front desk staff that are nice, the rest are meh! The rude is basic, and very outdated, no security lock.
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Date of stay: June 2021
Location
Cleanliness
Service
Room Tip: please stay away unless you enjoy the ghetto crowd and a rundown room : - )
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2 Helpful votes
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Negril
Responded 6 days ago
Dear Guest, Thank you very much for choosing our hotel once again after 10 years and your feedback as it gives us an opportunity to improve and serve better. The Hotel Riu Negril was completely refurbished during 2015 including all guest rooms with bathroom with shower, new Asian restaurant, Sir Andrew Gourmet restaurant, new Sports bar in the former discotheque, new adults pool, new children's pool with slides and playground. It seems that the result of our extensive refurbishment did not fulfill your expectations, and we regret that you had a negative experience during your recent visit and apologize on behalf of the staff and the management for the frustration. Please be assured, the inconvenience you experienced at our hotel does not represent the level of service we strive to provide. We will look into your concerns and investigate the deficiencies you noted in your comments. We value all our guest reviews as they help us to improve our services when necessary. Thank you! It is our hope you will give us another opportunity and stay with us again, so we can make it better. Sincerely, Hotel Riu Negril Online Reputation Manager
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Mari J wrote a review 9 Jun
New York City, New York45 contributions24 helpful votes
+1
As I sit and enjoy my final morning in beautiful Jamaica I feel compelled to write a honest review. Before switching properties from a Riu in Ocho Rio I read that this particular Riu in Negril had been under construction and recently reopened. I am left wondering if I made a mistake by switching... This was my first time at a Riu but visited a super fabulous one in Playacar in March. I checked in on a Friday afternoon and the line moved what felt like snail pace. We we offered cocktails while waiting. I noticed that there were large groups checking in and perhaps things moved a bit slower due to that. Once at the counter my personal check in was a breeze as I had pre registered using app as instructed via email. My room was ok, not great, not terrible and what I expected from my booking. I like how the room buildings were on the opposite side of restaurants, shops and bars. Rooms do not have water bottles and you will need get those from the sports bar which is open 24h per day. The gym was open along with spa services. Beach has a beach bar and Mario was fantastic with ensuring guests were well attended to. Cocktail selections were plentiful, most sugary with very little alcohol but you can customize to your taste. On the beach you can purchase coconuts, bracelets etc from beach vendors. They are chatty but not overly pushy. If you want an excursion booked outside the resort (not sure I’d recommend) that’s available too. Pools are open with the exception of what looks like main pool that’s still under construction though it looks to be ready any day. On the beach you also find the “crab man” and I can recommend eating come curried crab. This leads me to the resort food.. Resort food was terrible, bland and cold. I understand COVID restrictions etc but that should not deter from flavor. Sit down restaurants quickly filled with capacity so be early. Restaurant staff seemed overwhelmed, uncomfortable and unorganized. Everyone was kind and did their best but team lacked consistency. Roxene was great and attentive. The app will give you detailed info on what restaurants are open on what days etc. I recommend to use that for planning purposes or you will be disappointed and stuck with “cafeteria” food. I’ve been to several places during covid and nowhere was food an issue. The resort also has an entertainment team that tried their best to entertain guests. I had the opportunity to chat with Deshaun aka “Bones” (?) and he is both brilliant and intelligent young man. There was a band and trivia at night time. Mr Johnson will be sure to capture amazing photos of you. He is the resort photographer and always ready for some beach shots or some evening glam photos. Resort offers taxi and Mr Ronald took me to Negril for shopping and some “real” food. Ultimately what matters in these reviews if I would recommend Riu to friends and family. I would if there was a non all inclusive option and it was situated closer to 7mile beach. Since it is not on the 7mile beach and it is all inclusive I will be hesitant to recommend. Complimentary covid testing done on site was amazing and quick, much appreciated. Overall all was just ok but from from impressed or looking to return to Riu Negril. As this was my first experience with Riu I’m left wondering if it will be my last?
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Date of stay: June 2021Trip type: Traveled solo
Room Tip: Use the app to check in and plan
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2 Helpful votes
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Negril
Responded 1 week ago
Dear marih401, Thank you for sharing your detailed feedback with us! We are glad you enjoyed your overall stay however we are sorry to see that some aspects of your stay were not what you had in mind. Rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority. We are very sorry that this stay was not completely up to scratch and we very much hope that you may reconsider a return stay whereby giving us the possibility of regaining your trust in our property and our service. We remain with best wishes, Hotel Riu Negril Online Reputation Manager
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Sasha Fearce wrote a review 6 Jun
Caribbean2 contributions2 helpful votes
The food is terrible, staff is short, entertainment is boring during the daytime and they are working on the pool while the hotel is opened. This is by far the worst experience I've had at a hotel. They were not ready to reopen.
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Date of stay: June 2021Trip type: Traveled with family
2 Helpful votes
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Negril
Responded 1 week ago
Dear Sasha, Thank you for telling us about your stay at the Hotel Riu Negril. We make every effort to exceed all of our guests’ expectations with a unique experience and ensure every detail of your stay is perfect. It is clear by your feedback, that we did not fully succeed on this occasion. While oversights can occur from time to time, as Online Reputation Team of our house we assure you that the encountered issues are not the lasting impression of our standard of hospitality that our guests normally leave with. Please allow us to express our sincerest apologies, and rest assured that at RIU we continuously strive to meet your needs and expectations, so that we will follow up your feedback. Again, we appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Hotel Riu Negril Online Reputation Manager
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todd934 wrote a review Mar 2021
Lakeville, Minnesota35 contributions31 helpful votes
We had booked a vacation at this property for the end of March back in January. Two weeks before our departure we were advised that all of the RIU properties in Negril would be closed until June of 2021. It was sure nice for them to be accepting reservations when they knew they were not open.
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Date of stay: March 2021
8 Helpful votes
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Negril
Responded 19 Mar 2021
Dear customer, Thank you for your review. We are sorry to hear that your plans for your upcoming holiday in Jamaica at one of our properties had to be cancelled due to the decisions of the local authorities. Kindly understand that the current situation is highly changeable and therefore decisions need to be made with very short notice. We very much regret the inconveniences and hope to be able to welcome you very soon. Best regards, Hotel Riu Negril Online Reputation Manager
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PRICE RANGE
US$190 - US$402 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu hotel negril, rio negril, riu negril jamaica, riu resort all inclusive negril, clubhotel riu negril
LOCATION
CaribbeanJamaicaWestmoreland ParishNegril
NUMBER OF ROOMS
420
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Frequently Asked Questions about Hotel Riu Negril
Which popular attractions are close to Hotel Riu Negril?
Nearby attractions include Seven Mile Beach (5.7 km), Mary, Gate of Heaven Catholic Church (6.4 km), and Bloody Bay (0.8 km).
What are some of the property amenities at Hotel Riu Negril?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Hotel Riu Negril?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Negril?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Riu Negril?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Negril?
Conveniently located restaurants include Fireman's Lobster Pit, Office of Nature, and Rasta Ade Refreshments.
Are there opportunities to exercise at Hotel Riu Negril?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Riu Negril have an airport shuttle?
Yes, Hotel Riu Negril offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Riu Negril offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Does Hotel Riu Negril have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Negril accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.