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I stayed at Kaz Kreol for a week due not no hotel being available for the Christmas holiday. I emailed prior to my reservation to make sure my room would have a fridge and microwave I was told my room does not come with said items and after explaining the package I booked they stated that my room does come with said items. Upon arrival there was no microwave in the room. After i started complaining we received a microwave the next day. The water in the bathtub does not turn off completely our entire stay (room 302). The pipe in the tub is very weak, so it the area for your personal items toothbrush/ paste etc. The shower was leaking so when you do turn on the shower head everything by the mirror would get wet. No hot water. There were ants coming from the roof above the tub the…
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I usually do not give poor ratings publicly as I like to give benefit of the doubt, but we truly have had a horrible experience here all around and have spent the first two days of our honeymoon looking for somewhere else to stay. The staff are pleasant, especially the manager, and trying their best, but they can't do much with what they are given to work with. The ownership must be horrible. The rooms are so musty and you can smell it more strongly coming from the vents, so we are pretty certain every room would be the same. This is reason enough not to stay here, as I actually have been having trouble breathing at night. But to add to it, the beach is pretty much always in the shade as it's small and north facing, so the building is covering it. The pictures on the website…
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The negatives…of which there are many… The owner is obviously putting NO money into the place which is so very sad to me. This was my favourite place in Jamaica to stay. The first time I stayed here was 2012 when it was Crystal Ripple. It was basic and lovely. I have stayed here 6 times since then. Since the Kaz Kreol owner took over, the actual building has deteriorated, having no attention paid to it. As far as I can see, there is no handyman of any kind. Things have been broken for a long time and never repaired. Taps, toilets, lights, doorknobs, deck doors…I’m sure I am missing something. Why is there no handyman?! Even part time! The drains stink! There is nothing wrong with them, they just need a plumbing freshener added every month or so. …
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Waking up every morning to the amazing views was one of the highlights of my trip. The staff at Kaz Kreol are so kind and hardworking - always trying to make your stay as great as possible. The location cannot be beaten, with the sandy beach mere steps away from the hotel and the water calm and warm. The food was great too. I really enjoyed my stay here - a true hidden gem!
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would not recommend Kaz Kreol Beach Lodge to anyone, poor management, and even the reception area is dirty and have cobweb all over. Management turned off the AC in the reception area and it was very warm inside. Little did I know that the room would be in terrible condition. The bathroom had cobwebs and the tile in the shower had mildew, the shower curtain was dirty and also the bathtub had no strainer and also the bathroom sink. For the bedroom, the mattress is old and uncomfortable the sheet had a stain mark and also a small tear. The window drapes were old and dirty. Overall don't waste your money staying here. Cable TV didn't work for me and also the wifi password didn't work either. Don't book the rafting with them it way more expensive.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I usually enjoy my time at this property. I last visited on the morning of June 18, 2021. No beach side shower (or foot shower) is currently available. It has been put out of use for a few months and apparently this may be the case for the foreseeable future. Lounging chairs were not set up Unfortunately an EXTREMELY poor attitude from the managerial staff: No manager was present for the majority of the morning and afternoon (as far as I was told). Very caustic behavior when contact was finally made over the phone with a manager. This was after following up with the from desk staff a few times too many with a view to have someone in management call me before I left the property at about 4pm that day.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was the perfect place for a beach day. I went with my family and the vibes were immaculate! the music, the beach..all great! The food *chef's kiss* amazing!! The day entry was just $500 JMD and the food ranged from $8 USD to about $20 USD so quite reasonable. Just an all around great time!
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I went for a beach outing, choosing this spot ,because we saw it has holistic; shower, food, and beach. However after enjoying the beach and the food somewhat. The shower that was there was blocked up and there was no sign or notice of same. When I went to the front desk to ask about it, the receptionist casually just said, oh we stopped allowing use of the shower. No form of remorse or to say sorry for the inconvenience.
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As I look over the reviews I am saddened that your experience was unpleasant. I stayed at this hotel with family. I must say I enjoyed my stay. My room was clean! The food and drinks were excellent! The staff very courteous and friendly. I had an amazing room, 1st floor walk out to the beach. Very kid’s friendly!
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Date of stay: April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have to give Kaz Kreol a 2 dot rating in spite of the management because the scenery from the hotel is sooooo good. Without the scenery a single dot would be pushing it. This place really needs new owners who love Jamaica, who want to show our visitors how hospitable we are and who care about service and reputation. Without new ownership the future for this place is grim. Like another reviewer, despite being booked into a "suite" we found no towels in our room and the bed sheets were obviously used by the previous occupants. We found hair and "body fluid" marks on crumpled sheets, one of which was torn. We complained and were told that towels would be sent up immediately and bed sheets would be delivered in a few hours as none were available and what they had were being…
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
₱7,676 - ₱8,844 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaSaint Ann ParishOcho Rios
NUMBER OF ROOMS
1
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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