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Casa De Shalom

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Brownie Street, Content Gardens, Ocho Rios 1234 Jamaica
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Traveler (16)
Room & Suite (4)
Family and Play Areas (1)

About

#8 of 35 B&Bs / Inns in Ocho Rios
Location
Cleanliness
Service
Value
A Warm welcome awaits you at Casa De Shalom "House of Peace, completeness and Well Being." At Casa De Shalom every effort is made to ensure a memorable stay whether you're young at heart or in your golden years with special needs. We also cater to Group travelers, Business Execs or a secret getaway from the demands of life with that special someone. We will accommodate your every needs. See You soon.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Children's television networks
Airport transportation
Conference facilities
Banquet room
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Shuttle bus service
Car hire
Meeting rooms
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
38Reviews3Q+A6Room tips
Traveler rating
  • 18
  • 6
  • 5
  • 2
  • 7
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Popular mentions
GlobeTrotting779916 wrote a review Aug 2020
4 contributions
Great customer service with a very warm welcome from the staffs. Presentation for room was awesome, my son slept well knowing he was at his own house. Our next trip to Ocho Rios will be here. We enjoyed every moment 👍🏽
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Date of stay: August 2020Trip type: Traveled with family
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Meenu B wrote a review Dec 2019
San Jose, California20 contributions13 helpful votes
DO NOT STAY IN THIS HOTEL. Greeted by an eerie silence, with below average staff. Very slow and inefficient. Imagine, walking in after a 3 hour drive along the potholed ridden A4 and finding NO WIFI and NO HOT WATER. Had to suffice with a cold shower. Reported the 2 issues to 2 separate hotel staff people. The kicker was lack of empathy or accountability from the hotel manager, Andre Davis. Blamed the internet service provider for lack of WiFi. I believe he has never taken a course in customer service - customers have a contract with the hotel, not the service provider. He committed to calling me back about credit for at least the lack of hot water facilities because I was only staying for a night and checked out. NO CALL or MESSAGE until the time of me writing this review. I will be disputing the charges because if I just wanted a bed to sleep in, I would have stayed in a cheaper hostel. NO SENSE OF CUSTOMER SERVICE!! The breakfast wasn't ready until 8:45 am in spite of taking our order the previous night. The only silver lining was the easy access to A3 to get to Blue Hole and Dunn's River Falls & Park, firm bed and decent breakfast.
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Date of stay: December 2019
Rooms
Location
Service
Room Tip: PLEASE call ahead to make sure the room has Hot Water
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1 Helpful vote
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Response from Casade S, Public Relations Manager at Casa De Shalom
Responded 5 Jan 2020
Thanks for your comments Some of the things you mentioned are out of our hands, such as the WI fi service, which we have an issue with from the providers...not the first or the 15th time. We do have a up to date "WiiFi system" in place …...if only the providers were doing their part. The pot holes along the entrance were circumstantial and due to poor road maintenance by the relevant authorities.. The hot water system will be looked into. thanks for this information... The manager has been given this message.
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eyal_gilad wrote a review May 2019
Portland, Oregon7 contributions14 helpful votes
1. The hotel manager is very rude. 2. No hot water!!! 3. Very dirty room and sheets. 4. Bugs in the room. 5. No elevator. 6. Very very dangerous neighborhood, we could not go out to buy food. We dont recommend this place at all.
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Date of stay: April 2019Trip type: Traveled as a couple
2 Helpful votes
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World Traveler wrote a review Feb 2019
Chicago, Illinois5 contributions3 helpful votes
Pros: • Great free breakfast, all you can eat. Its Jamaican cuisine which I was unfamiliar with but I was very much pleased with it • Nice, helpful, friendly staff • Relatively clean rooms and shared areas • My room was pretty massive in size for the price, came with a small kitchen Cons: • My first two nights I experienced cold or just barely warm water for showers. It appears that the water may be hotter during earlier periods of the day. Nonetheless, a guest should never have to experience cold showers, it’s really annoying. • The staff either decided to not clean my room or forgot to clean it for two days • No alarm clock in the room • No hand held mirror or pull out mirror • Room had an ironing board but I did not see an Iron • The curb appeal of the hotel isn’t that great, potholes and things on the way leading up to it. Hotel looks likes its surrounded by a series of alley ways vs. actual streets • The guest Wi-Fi is an absolute joke, it barely worked. To get the real Wi-Fi I had to ask to use the Wi-Fi that the staff uses. Pretty annoying. • The water pressure in the shower was not great at all • Electrical issues: experienced slow charging of electronics, some of my small hair appliances did not work. It’s possible that the outlets are outdated or doesn’t have enough volts or something. • They also double charged me, once when I booked via my online travel agent and the other when I arrived at the hotel. They took forever to refund the money (like 4 weeks). In Summary: If I were to go to Ocho Rios again, I would just pay more money to stay at a nice resort. It wasn’t a horrible stay but due to the cold showers and Wi-Fi it took away from the vacation experience a bit. Staff is great people, that is really the only good thing about this place…the people.
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Date of stay: January 2019
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Trip type: Traveled solo
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ryates2016 wrote a review Jan 2019
New York City, New York63 contributions53 helpful votes
My family always chooses a new small property each December for just a one night rest stop before we head into Montego Bay. We chose this place after our online research and we were really pleased. The representative Ms. Hines was super professional and helpful to us from the time we arrived, till the time we left. Breakfast was great. We didn't get our porridge this trip but we are told it will be on our list next visit... ha ha haaaa. Rooms are so comfortable and spacious and honestly have everything that you need to be comfortable. We will be back for sure.
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Date of stay: December 2018
Cleanliness
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Sleep Quality
Trip type: Traveled with family
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PRICE RANGE
US$67 - US$100 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaSaint Ann ParishOcho Rios
NUMBER OF ROOMS
14
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Frequently Asked Questions about Casa De Shalom
Which popular attractions are close to Casa De Shalom?
Nearby attractions include Dunn's River Falls and Park (6.1 km), Blue Hole (5.3 km), and Konoko Falls & Park (3.3 km).
What are some of the property amenities at Casa De Shalom?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Casa De Shalom?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Casa De Shalom?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Casa De Shalom?
Conveniently located restaurants include Juici-Beef Patties, Miss T's Kitchen, and Devon House I Scream.
Does Casa De Shalom have an airport shuttle?
Yes, Casa De Shalom offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Casa De Shalom offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Casa De Shalom?
Many travellers enjoy visiting Firefly (0.9 km).
Is Casa De Shalom accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.